When I got acquainted with the LetyShops service (about 3 years ago), the % were higher and the cashback was credited relatively quickly, and there were practically no problems. And little by little everything became somehow not fun, the % became lower and the waiting time for the cashback increased by about 2 times, and over time my cashbacks are lost somewhere. There are no questions about the support, everything is great.
Good afternoon
Alexey, we are glad that you have been making purchases with LetyShops for 3 years.
Cashback rates, as well as information processing times, are set based on agreements with partners. We currently have last-minute cashback offers, which you can use to make a purchase at the most favorable price.
If there are any difficulties with credits, we always try to resolve the user’s issue promptly.
Sincerely,
LetyShops team
The best cashback service, great customer support! Special respect to Daria - an individual and kind approach that even the coolest VIP department of the bank does not have. Good luck in everything to you, Daria, and to the service as a whole! With respect.
Good afternoon
Igor, thank you for taking the time to share your feedback.
Greetings and feedback were sent to Daria. Our care service employs very talented managers :)
Sincerely,
LetyShoos team
There were questions regarding cashback of a couple of orders. They helped, and even gave money! )) Respect to the support!
I am very sorry that the minimum amount of funds for replenishing a mobile phone is now 250 UAH! This limitation makes the service absolutely useless, because I cannot replenish several numbers, but have to wait until 250 UAH accumulates and replenish one number. I am going to delete my account. What will happen to the amount that is currently in my account? We started well, but ended badly.
Stanislav, good afternoon!
There is no need to make hasty decisions, because the cashback does not expire and will wait on the balance until your next purchases :)
Yes, there is a minimum withdrawal amount in the service. This is due to the fact that we pay the commission for the transfer of payment.
With the help of the burning cashback, as well as the program "Invite and earn" , you can collect the amount much faster.
Sincerely,
LetyShops team
Many thanks to Anya Abdulhak (LetyShops) - she quickly and thoroughly helped me withdraw CashBack to my card, since the old one was expired and liquidated, and Anya helped me how to correct it - how to withdraw cashback to another card - through a pencil! Many thanks to Anna and good luck to her in everything! With respect Yes, I received the CashBack withdrawal money on the card within 5 minutes
Good afternoon
We conveyed our gratitude to Anna :)
We are very glad that you are satisfied with our service and the work of the care department.
Sincerely,
LetyShops team
I placed an order on the Foxtrot.ua website, the cashback was not displayed, I contacted the LetyShops service support, after which the cashback was credited by the service from its own funds, without excessive waiting and delays. Thank you LetyShops for the good service.
Good day!
We were happy to help :)
We believe that the manager's recommendations will be useful, and cashback for future purchases will be displayed automatically.
Sincerely,
LetyShops team
At first the service worked fine, but now with any problem and need to contact support you wait for a response for 5-7 DAYS!!! By the time you receive a response the problem is no longer relevant. So why do you need such a service then? You would be better off making support via Telegram chat as support responds to 3-4 day requests, the answers to which most will no longer need, ultimately doing useless work!
Good afternoon
Vladimir, yes, we are not responding as quickly as before. We will improve, because we understand how important it is to quickly provide advice to the user.
Your request has been noted. Thank you :)
Sincerely,
LetyShops team
Excellent service, very customer-oriented, happy with the resolution of issues. All agents are very qualified.
Good afternoon
Yuliana, thank you for your kind words about the service and our customer service managers :)
We wish you profitable shopping!
Sincerely,
LetyShops team
To all my requests to the technical support, I received polite correct answers! For which I am grateful to them! I am completely satisfied with the technical support service!
Hello, Igor!
Thank you for your kind words! We try :)
Sincerely,
LetyShops team
Great customer support, great service, I am very happy with the interaction with the company. I wish your business prosperity :) !
Good day!
Thank you very much! We are also happy to cooperate :)
Sincerely,
LetyShops team
I made a request. After 7 days they replied that I had made a mistake when purchasing and they sent the money back at the standard rate. After the request I made a new purchase, but the cashback never appeared. The service completely stopped working.
Good afternoon
Dmitry, we apologize for the wait for a response to your request. We will improve so that users do not have to wait for such a long time.
We checked the order information in the affiliate system database. The commission for the purchase was transferred to another resource. This situation may occur due to a third-party browser extension, adding a product to the cart via a link from another advertising resource, or clicking on an advertising banner.
Please inform us about the new order in the message. We also recommend following the recommendations described by the manager. This will help to avoid similar situations in the future.
Sincerely,
LetyShops team