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Don't forget about Cashback rules and advices

Purchases at SHEIN with cashback

Waiting time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 85 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
Attention!
  • Cashback is not credited in case of using the shop's mobile app.
  • Cashback amount actually credited to your account balance can vary a bit from amount displayed before. That is connected with conversion of the currency of payment to the currency of your account.

Reviews on SHEIN (18)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
25.11.2019

The store is good. especially if you choose everything correctly, but I have questions about the cashback account .... the extension constantly flies on different sites, it’s activated, but when ordering, when the purchase is paid, you can see that the extension doesn’t work .... And at the expense of the order with sheina - the order received on 31.10 ... the cashback has not yet been confirmed ....

The review was translated from Russian using Google Translate. Show original Show translation
29.11.2019

Good day!

The cashback for orders in the SheIn store is confirmed within 65 days from the date of the order. Time is needed for processing and data transfer.

Contacted you in order to understand in more detail issues related to the work of the extension. We will be grateful for the feedback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.09.2019
The store is very cool, clothes are alik, but the threads in things do not stick out. Delivery is paid, exactly 2 weeks, the courier delivers to a convenient point. There is also a system of bonuses in the store, for them you can pay for goods up to 100% of the amount. Cashback takes about 40 days.
The review was translated from Russian using Google Translate. Show original Show translation
13.08.2019
The clothes there are terrible, ali and then you can find better quality ... The dimensional grid also does not match. Refund for own money. It's just that all 10 things didn’t fit.
The review was translated from Russian using Google Translate. Show original Show translation
24.04.2019
I liked the store, cashback came 40 days after the purchase, everything is super! Thank LetyShops
The review was translated from Russian using Google Translate. Show original Show translation
23.03.2019
Shein cashback arrived 35 days after the purchase. Increased by Stock. Everything is great. Thank LetyShops
The review was translated from Russian using Google Translate. Show original Show translation
24.08.2018

Practice: a good assortment, I make orders for 10-15 rubles immediately. At the same time, free express delivery. A week before the mo get it. An order is formed on average 3-4 days, so from the moment I pay for 10 days, I get it. 4 orders in the store, 4 fully accrued and further confirmed cashbacks. Nice, stable, without a scam. I recommend! *** Follow the recommendations and you will be happy))

The review was translated from Russian using Google Translate. Show original Show translation
23.08.2018
In this store I ordered once. The dress came great, my size. Cashback accrued quickly. And for those who are not lucky - well, online shopping is roulette. But I will still order, since I have been working with online stores for many years
The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

The store is excellent. But cashback is not credited.

The review was translated from Russian using Google Translate. Show original Show translation
13.05.2018

Hello!

Thank you for reporting the difficulty.

To understand this situation and help you, we created an appeal to the care service on your behalf. You can familiarize yourself with the appeal and answer through the "Help" section of your personal account, the "My appeals" tab: https://help.letyshops.ru/hc/en/requests .

We will wait for information from you. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.03.2018

SHEIN store threw me 10 thousand rubles, they sent me a terrible product, which is several times cheaper and I sent the package back, I paid 2000 thousand for mail, then they started correspondence with the store and they all complained that there was no parcel, although it was tracked to China, then they offered me 80% of the amount of the parcel, they can return it to me, I agreed, at 7250 rubles, and they sent me 1933 rubles and said that the parcel was lost. And I lost such an amount of money, that's how they cheat, they can’t be returned and they can’t be bought from them and they aren’t returned, I’m in a state of shock. B I don’t know what to do, is there really no council for them?

The review was translated from Russian using Google Translate. Show original Show translation
30.03.2018

Good afternoon!

Thanks for the feedback. We are very sorry that you are faced with this situation. Your feedback will be transmitted to store representatives. Our partners will take measures to prevent such situations in the future.

If you have questions or suggestions - write. We will be happy to answer you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.03.2018
Good day! I ordered 3 times from the Shein website and 3 times cashback was credited for a month. There are no complaints about the cashback service, but the same cannot be said about the quality of things from this Chinese store. You decide.
The review was translated from Russian using Google Translate. Show original Show translation
22.02.2018

Today I ordered the second time in this store. And the second time cashback is not credited.

The review was translated from Russian using Google Translate. Show original Show translation
23.02.2018

good day, Elena!

Thanks for your feedback. Don't be upset, please. To solve this issue, we created an appeal through the "Help" section of your personal account. We will be happy to understand and help you in this situation.

You can also write to us if you have any questions. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.01.2018

They do not confirm cashback, although the deadlines have passed, 8 things came in instead of 12 paid, the store returned the money, but I had to keep correspondence with them for a long time, although I paid for the insurance of the order .. I wrote a cashback appeal, but it’s also somehow not clear answer...

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

Hello Love!

Indeed, the maximum deadlines for confirming your order have already passed. Most likely, the delay in confirmation is due to the fact that the order was not completely redeemed.

We ask you to wait until 25.01, if the status of the order does not change, the manager with whom you are in correspondence will contact you and try to resolve the issue in your favor.

Hope for your understanding. If you have any questions, be sure to write.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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