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Purchases at Бетховен with cashback

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
Maximum waiting time for cashback: 80 days
Information and conditions
3.4 %
За оплаченный заказ нового пользователя магазина Бетховен
1.7 %
За оплаченный заказ постоянного пользователя магазина Бетховен

Кэшбэк за заказы из Бетховен может появиться в личном кабинете в течение 2 дней после оформления.

Reviews on Бетховен (40)

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03.03.2018

Good day! I made an order, brought a courier, to whom I immediately paid the entire amount. Cashback was not credited for 3 months until I wrote to the support service. It is not clear what the store expected, what did it check? Why is there such a long confirmation? It is clear that Chinese stores confirm for a long time, until the parcel arrives, sometimes it takes more than a month. But here, when the store received the entire amount at once .........

The review was translated from Russian using Google Translate. Show original Show translation
04.03.2018

Hello Sergey!

Thank you for your feedback. Each store has a certain period during which information on orders is processed. At the Beethoven store, the average waiting time for funds is 30 days.

According to the data from your personal account, the issue has already been resolved.

If you have any questions or suggestions about the work of the service - write.

Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
21.02.2018

This is the most disgusting service I've met in my entire life! Even 1 star is a pity for such a "pet shop"! On January 19, I ordered food, in 2 days it was supposed to be delivered to me, I sat at home all day on the right day, but no one came! I called and found out the killer news: it turns out that this store orders feed in Moscow (I made an order from St. Petersburg), although it is listed as a St. Petersburg store! And for this reason, you have to wait until within 2 weeks (!!!) or more, they cannot say for sure (!!!) the order will come to them from Moscow and only after that it will be transferred to the courier service and when they can deliver it to me - they will call you in a day! More than a month passed, and the order was not delivered to me, she called twice, they promised me to figure it out and call back the next day, they did not call! Today I went to their cool center again. I was told that they did not know anything, there was no information from Moscow! And is this a store? Is this customer service? And after my call, I received a letter stating that my order was canceled! I advise you to avoid such "sellers"!

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

I ordered it through the website, came and paid for it in the store. Cashback did not come. And now here I see an inscription that only for orders by courier delivery. Well, write it straight away. And this is how fraud turns out.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2018

Hello!

Thanks for your feedback. We are very sorry that this situation happened.

If there are any conditions for receiving cashback in a particular store, we will definitely publish this information on the page to the store so that our users can always get acquainted with this information.

If you have any questions - write. We will be happy to answer.

Have a nice day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
07.01.2018

I had to buy medicine for the dog. Found only here. Ordered in the online store with cashback on 11/12/17. The order was completed normally. Brought in 2 days later. Of the three positions, two were specified twice. Everything was brought without any complaints. But cashback is not credited, unfortunately. So it hangs in anticipation.

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2018

Hello!

Thanks for your feedback.

Indeed, the estimated date for crediting the cashback for this order has already expired. Please write to us through the "Help" section of your personal account. We will definitely try to speed up the process of crediting cashback to your balance.

We will be waiting for your request. Have a good day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2018

The store itself is good, but the online store is horror. I made an order somehow. I had to wait for SMS for a long time. In the personal account, the status did not change. I went to the store where I ordered the pickup. They said that there was no such order at all (There were problems with the card. I received the card, filled out the application form. A few days later I decided to register the card (or whatever it’s called ...) and the data I entered did not correspond to the questionnaire ... I called support, I I was advised to go to the store, I came and asked to fill out the questionnaire again, instead of finding my profile and finding out who was wrong.

The review was translated from Russian using Google Translate. Show original Show translation
05.12.2017
43 days waiting for accruals !!!
The review was translated from Russian using Google Translate. Show original Show translation
05.12.2017

Disgusting online store service! You won't get cashback. Order status - sent. Payment - no. And it doesn't change for 2 months.

The review was translated from Russian using Google Translate. Show original Show translation
22.11.2017

Excellent shop. There are no problems with orders and delivery. Once there was a controversial issue about a discount, with difficulty, but I got through to the hotline, the girl provided information in full. Cashback is always credited. No complaints. Thanks!

The review was translated from Russian using Google Translate. Show original Show translation
07.11.2017
What's the trick? I have a 10% discount in Beethoven now, if I buy from here, then I lose it, right?
The review was translated from Russian using Google Translate. Show original Show translation
11.11.2017

Good day!

Thank you for your feedback. Don't worry, your discount won't be lost. You can make a purchase through our service with a discount and if it is profitable for the store to provide a reward for the order, cashback will be credited.

Since, when using promotional codes, coupons, discounts, bonus points and accumulative programs that are not on our website, as well as when paying with a card with a cashback function or a bank bonus program, cashback may not be credited.

If you have questions and suggestions about the work of our service, be sure to write. Have a nice day!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
16.10.2017
Cashback does not apply to self-delivery. Do not look for logic here, there is none.
The review was translated from Russian using Google Translate. Show original Show translation
11.09.2017
I am satisfied with the store, but the estimated date for crediting the cash back has already passed, and the cash back has not been credited yet.
The review was translated from Russian using Google Translate. Show original Show translation
20.06.2017
Disgusting online store service! The courier threw the order on the floor and run - I'm in a hurry, he says. When I opened the box, it turned out that they had sent another food (the invoice indicated the one that I actually ordered). Conclusion: we made a mistake in the warehouse. For half a day I tried to call the hotline. When, finally, they deigned to answer me, the manager said that it was MY fault, since I had not checked the order in front of their hame-courier (did I need to fight him or what?). It's already the second week, the food has not been replaced for me, and, of course, no one thought to apologize. In general, the guys are working great! I will not spend a single ruble in this "horns and hooves" shop.
The review was translated from Russian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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