Achats avec cashback chez La Redoute en France

Good afternoon!

Thank you for your wish.

The minimum withdrawal amount of 500 rubles allows us to take on a commission for the transfer of funds so that users receive a full reward. The cashback waiting periods are determined based on the conditions of cooperation with partners. Each store needs time to process information on the order and transfer it to us.

We hope that having made your first purchase with a cashback, you will feel its advantages. There will be questions - write. Always happy to suggest.

Respectfully,
LetyShops team

Good afternoon!

Thank you for your wishes. As soon as the opportunity arises, we will certainly implement them.

Amount to withdraw 500 rubles. optimal in terms of service economics. So we can take on a commission for withdrawal, so that our users receive cashback in full, and that our customers use 9 ways to withdraw.

What is swinging the timing of crediting cashback to the balance. We would also be very happy if the reward was credited faster. Unfortunately, we cannot influence this. Each store needs some time to process orders and transmit information to us.

If you have additional questions, write! We stay in touch! :)

Respectfully,
LetyShops team

Hello, Natalia!

Thanks for the comment.

Under the terms of cooperation with La Redoute, cashback is initially displayed on the amount excluding VAT. After crediting, the order amount should be recalculated to the current automatically.

If you have any questions - write, we are always in touch.

Respectfully,
LetyShops team

Hello Svetlana!

Thank you for your feedback.

We requested information from partners and received a response that initially the order amount will be displayed excluding VAT, but when processing (reconciling) the order, the amount will be recalculated and cashback will be credited from the total purchase amount.

There are questions about the service - write. We will be happy to answer and help :)

Respectfully,
LetyShops team

Good afternoon, Tatyana!

Thank you for sharing your opinion.

We understand that the cashback wait time is quite long. But still, cashback is credited successfully. We hope your purchases become more profitable.

Warm autumn and good mood :)

Respectfully,
LetyShops team

Hello Anna!

Thank you for your feedback.

Please excuse me for having encountered such an unpleasant situation. A technical error occurred while fixing the order in our system.

There will be questions about the site, difficulties or ideas to improve our work - be sure to write. We are always open to dialogue and happy to respond.

We wish you an exuberant mood! :)

Respectfully,
LetyShops team

Good afternoon!

Thank you for reporting the situation.

Unfortunately, remuneration may not be accrued if coupons were used in the order. Information about this is available on the store page on our website.

It is important for us to analyze the situation in detail and find out the exact reason for the loss of cashback. For this, a request was sent to partners for your order. Thank you for the information provided. The manager of the care service will definitely monitor the issue and will contact you as soon as the results are received. We sincerely hope for a positive outcome.

Respectfully,
LetyShops team

Good afternoon!

On the store’s website there are goods of different price categories, from budget to premium. There are also regular promotions and discounts for all customers of the store.

We are sure that you will pick up something to your taste.

Respectfully,
LetyShops team