jusqu’à 5.5 %
de cashback
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Achats avec cashback chez Book24 en France

Délai d’attente
Temps moyen d’attente pour voir apparaître le cashback: 40 jours
Temps d’attente maximum pour voir apparaître le cashback: 90 jours
Informations et conditions
5.5%
За оплаченный заказ нового пользователя магазина Book24 на сумму до 10 000 рублей
2.5%
За оплаченный заказ постоянного пользователя магазина Book24 на сумму до 10 000 рублей
1.25%
За оплаченный заказ с промокодом/без промокода, на сумму от 10 001 рублей
1.25%
За оплаченный заказ с любым промокодом до 10 000 рублей

Avis sur Book24 (138)

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Nous voulons que les commentaires soient utiles aux personnes qui achètent avec le cashback dans Letyshops.
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25.07.2019

The order has long been paid and received, but there is still no cashback. The Letishops team is trying to resolve this issue, but so far all has been unsuccessful. Book24 disappointed, and Letishops thank you very much for trying to figure out the situation and help.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
26.07.2019

Good afternoon, Anastasia!

Be sure to help solve the issue of open circulation and find out why the cashback did not appear. We will do everything possible so that in the future the situation does not happen again.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
18.07.2019

Everyone writes that Letishop is charged from the company’s funds, and I’ve been credited 500r from all orders, large and frequent, and everything, until clarification, has been finding out for a very long time ((now I’m doing the order again, and I can’t believe that I’m already I’ll get ((

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
18.07.2019

Good afternoon!

Alla, managers consider each appeal individually.
For your orders, we turned to partners to find out the reason for the loss of cashback. Before considering the application, he was partially credited to the balance sheet.
It is very important to understand the situation. As soon as we get the answer, the manager will write to you.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
15.07.2019

The store itself is good, but with cashback it’s a constant scam. Cache does not appear and that's it! It’s good that at least the support service solves the issue.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
16.07.2019

Hello, Victoria!

Unfortunately, there were delays in transferring data to our system. From 26.06 orders are not received. We clarify the terms of solving the situation and loading all orders. For convenience, posted information on the store page.

We see that you have already created calls to the care service for lost orders. Do not worry, please do our best to help.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
29.06.2019

Here, from whom I did not expect, it was from my favorite store ((The cache was never assigned, although the order was confirmed and not returned, the rules were all fulfilled correctly. Yes, the promotional code was applied, but it was checked several times before placing the order , so it wasn’t on the list of bans for crediting the cache. I’m disappointed! And I give the most thanks and 100 stars to the entire Letishop team for their attention, support and patience! And of course for the cache that they credited from the company’s funds! Thank you dutifully and wish you prosperity!

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
29.06.2019

Hello Julia!

Unfortunately, we were not able to find out why the cashback was credited with the amount of 0 rubles :( Perhaps an error occurred. We hope the situation does not happen again.
You can always count on our support and help. angel

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
26.06.2019

The cashback did not appear in the expected, although all the conditions are met. Order received and paid. Thank you very much to the Letishop team for the quick resolution of the issue - cashback was credited from the company's funds. Shop 2 stars, and Letishop all 10)

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
27.06.2019

Svetlana, hello!

There are situations when we do not get cashback. The reasons are different - the purchase order is incorrect, an error occurred while transferring data, or something else.
We hope that there will be no more difficulties when working on the site.

We were happy to help with cashback. Write if that;)

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
26.06.2019

from more than 1000r cashback was credited after treatment 500r, and the rest is waiting for the sea weather. I have already made more than one order after the first call, in this letter I add screenshots about orders, the answer: "We went to the store. expect an answer" ... no answer, no greetings (((You make an order, fulfill all the conditions, and then prove that you’re not a boa ... but appealing to those support, as a matter of fact, doesn’t lead to anything.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
26.06.2019

Good afternoon!

It is a pity that the cashback did not lock automatically. To find out the cause of the loss, we filed a request with partners. Waiting for an answer takes about 4 weeks, since we cooperate with the store not directly, but through a special affiliate program.

Alla, we are also interested in resolving the issue. As soon as there is news, manager Andrey will inform you.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
11.06.2019

Like shares "2 per ruble" or the like. But ... cashback is never automatically credited, you have to contact support. Right after the order, I make a screen of the page with the order number and where it can be seen that the application is activated.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
12.06.2019

Good afternoon!

Tatyana, Book24 orders are successfully recorded in our system.
Yes, losing cashback sometimes happens. Several factors can affect this, including:
- the work of third-party extensions in the browser;
- visiting other sources during the purchase;
- violation of the conditions of the store.

We believe that the recommendations given by manager Roman in circulation will help in making future purchases :)

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
09.06.2019

It really already bothers that cashback is not credited from this store, you have to go to tech support and still prove it to them. Maybe you’ll already deal with the store, the point is clearly in them, since cashback is instantly credited from other stores, and when you order from Buk even the message does not come to the post office. A store is only good for promotional codes for discounts, sometimes 60% and 40%. If you have some kind of problem through their fault (they put the wrong book, or the book is in poor condition), then from the technical support of the store, you will not expect anything other than an apology, the service is at the level)))

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
10.06.2019

Hello, hello!

We do not want to give you any inconvenience. In the requests we clarify the information in order to understand why the cashback is lost.

Indeed, there are situations when we do not receive a commission from the store. The reasons are different - an incorrect purchase order, an error in transferring data, the use of prohibited promotional codes, or something else.

We see your appeal to the care service. We will do our best to resolve the situation and help.

We hope that in the future there will be no more difficulties when working on the site.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
04.06.2019

Very often I buy on this site, but I get cashback only through technical support. to be honest, I'm already bored (((I have never accrued it myself ((now again. today, June 4 ... on May 30 and June 1 I made 3 orders. not a single one was charged. I opened an appeal, I wait ((

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
05.06.2019

Alla, good afternoon!

We understand that the situation is unpleasant. We have already sent a request to partners to understand the reason for non-accrual. As soon as there is news, we will inform in open circulation # 1653437.

Thank you for being with us smiley

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
27.05.2019

The Store itself is super! Fast delivery, and in general, everything is fine) But now everything is sad at the expense of the cashback ..., almost a month has passed, and the transfer never happened ((((

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
16.06.2019

Good afternoon!

The cashback for orders in the Book24 store is credited to the balance within 40 days. To help, we created a call to the care service. You can reply to the manager through the mail or the section of your personal account "Help", "My contacts".

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
21.05.2019

The store is good, the assortment of books is sometimes frustrating only.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
01.05.2019

I give the rating to the store, and Letyshops - 5 stars. For the first time I made an order in this store - I liked everything: assortment, prices, discounts, service, fast free delivery. But the cashback was never credited. 45 days after the completion of the order, I contacted Letyshops with this question, attaching the necessary screenshots. They told me that the store had not yet given them order information and credited cashback from their funds, explaining that they themselves would expect a reward from the store. There are no complaints about Letyshops, I am very pleased with their work. And for the store I’m renting a star for this.

Le commentaire a été traduit de Russe à l’aide de Google Translate. Afficher l’original Afficher la traduction
02.05.2019

Good afternoon, Tatyana!

Thanks for the appreciation :)

We are sincerely glad that you are satisfied with the work of the service, and cashback is already on balance.

Sometimes a store needs a little more time to reconcile and transmit information on orders, so the deadlines for crediting are delayed.

If you have any questions, please contact. Always ready to help our users.

Respectfully,
LetyShops team

Le commentaire a été traduit de Russe à l’aide de Google Translate.
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Vous êtes malheureusement un peu en retard :(
Tous les bonus de cashback pour ce magasin ont déjà été utilisés. Ils réapparaîtront peut-être plus tard. Mais vous pouvez toujours en trouver dans d’autres magasins.
Bonnes affaires !
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