Purchases at Allo UA with cashback in France

cashback is not credited if the phone number linked to fiska was used. This is a scam, no more purchases from allo. spoiled the image for some 500 hryvnias.

Allo store (Stepana Bandera Ave. 23, Kyiv) on 27.11.2023 purchased a Lenovo laptop (Receipt number 1616093269) 7 days after the purchase, on December 3, 2023, I contacted the Allo store (Stepana Bandera Ave. 23, Kyiv) with a request to pick up the laptop and return it to me funds or exchange for another same product as the laptop does not work! I was denied. Only on the second attempt at another Allo store (Kyiv, Geroiv Polku Azov St.) they accepted my laptop Act # 1886-000643 for diagnostics and maintenance - the defect is the Display does not turn on. On December 25, 2023, I wrote an application for a refund in the Allo store. On 12/27/2023, the store received letter # 301-Dm dated 12/26/2023 from Allo with a refusal and with an offer to receive the goods.. Exchange for a new one received a verbal refusal with a refusal to accept the application. On 01/04/2024, the laptop was taken away by the Allo store and provided a certificate dated 12/19/2023. about the completion of warranty repairs from the service center (appendix to the receipt) # 1308258 "F1center" with the note "The sign of a significant defect in the product was not detected. The defect in the conditions of the service center was eliminated by: - Replacing the Display Matrix." 01/06/2024 The laptop broke again - the reason is the same - the Display does not turn on. On 12/7/2024, the Allo store again accepted the laptop Akt #3120-000029 with a defect - the screen does not turn on. Please pay attention 1. During this period, I had to contact the Allo store 7 times! at different addresses) and communicate with unfriendly staff who hid and did not provide the necessary information. 2. To obtain information, I had to contact the Allo hotline. I did not receive answers to my questions. Instead, my request was transferred to the store employees, who called me at no. working hours and late in the evening after 7 and 8 p.m. (there is a recording of the calls) 3. In the act of acceptance of the goods, it is indicated that this product is included in the list of goods from which the exchange fund is formed to be issued to the Consumer during the repair. No one informed me about this. And when I found out and applied for an offer to provide me with such an opportunity, I was refused. 4. In all applications, the employees took the laptop out of the box, and during the inspection they also wiped it with a cloth unknown to me, making scuffs and scratches. Each time (by the employee), the location of these micro-scratches (according to the employees) changed (there is a video and photo recording). . And the last time there were no abrasions, only dust. 5. During the entire period after the purchase of the laptop, I only had it for 11 days! In the Allo application, on the page About the company, the "key values" of the company in relation to the client are indicated - in compliance with which, unfortunately, I have doubts. In my opinion, if the company accidentally sold a product that the client cannot use, it would be appropriate to solve the problem with the manufacturer of the product and not to force the client to go through the circles of hell of unhurried, ignorant, rude staff.. In connection with the current situation, I offer to return the money for the Lenovo laptop purchased from Allo Company. The price of the product is UAH 38,809 + 190 bonuses withdrawn from my account from the Fishka application provide me with the same or similar New product in terms of characteristics. 7.01.2024

Horrible store support Allo. Ordered a treadmill (order #302550457) using LetyShops cashback. Picked up the goods in the store, paid by card. After some time, I saw the accrual of points for this order on the chip card, although it was not provided during payment, and it is not linked in Allo's personal account. I called the Allo hotline, the operator also said that he did not see any information about the chip and that he should deal with the store directly, because they charged it. And neither with the manager responsible for the bonus program, nor with quality control, the operator cannot connect. The solution offered by the store was generally shocking. That is, their offer for the fact that they calculated bonus chips at their discretion requires: 1. That I make a new order; 2. Returned the product (not a virtual return, but a physical one, let me remind you that this is a treadmill); 3. Purchased again with a new order.

Does the increased cashback apply to Apple products? Because for other stores, the conditions state that there is 0.5-1%, but here it is not stated in the conditions. Thank you for the answer