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Purchases at YVES ROCHER RU with cashback

Waiting time for crediting cashback
Average waiting time for cashback: 45 days
Maximum waiting time for cashback: 100 days

Минимальная сумма заказа для получения кэшбэка 890 руб.

 

Кэшбэк не начисляется за заказы:

- оформленные через рассылку YVES ROCHER;

- оформленные через онлайн-версию печатного каталога YVES ROCHER;

- с использованием купона/промокода;

- в рамках программы «La lettre»;

- оплаченные картой с функцией кэшбэка, картой рассрочки.

 

Условия акций магазина могут меняться после перехода с LetyShops.

Reviews on YVES ROCHER RU (159)

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12.06.2019

The store and the goods are excellent) But the link with the cashback does not work from the word at all. After placing and prepaying the order, cashback not only did not appear, but a letter came from Letyshops with a reminder to complete the order. And this is not the first time. And only with this store (from those where I made orders through Letyshops)

The review was translated from Russian using Google Translate. Show original Show translation
13.06.2019

Good afternoon, Julia!

Let's figure it out together :)

Cashback for orders in Yves Rocher is recorded in our system. To find out the reason for the loss for a specific order, we created an appeal to the care service. We will be grateful for your assistance.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
10.05.2019

When you go from the Letishops website and order a cashback, the cost of goods is higher than just buying on the website of ivy roche. Many discounts disappear. others decrease. The promo code is not activated. The store does not agree on the delivery date, the delivery just calls half an hour before arrival. Apparently they were passing by.

The review was translated from Russian using Google Translate. Show original Show translation
27.05.2019

Hello.

We did not notice price changes when moving from us. To understand this situation in more detail, we have created an appeal on your behalf.

We will be waiting for your reply. You can do this through the "Help" - "My requests" section of your personal account or by mail to support@letyshops.com.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2019

When I try to order through letyshops in Yves Rocher, they write that delivery to my region is not carried out. And without a cashback service, there are no delivery problems.

The review was translated from Russian using Google Translate. Show original Show translation
15.05.2019

Hello Zarema!

Thank you for your feedback.

To understand the situation in more detail, we made a test ordering. Delivery to Kabardino-Balkaria is available both by going directly to the store's website and through our service.

A caretaker call was created to help. Please answer the manager's questions via mail or sections of your personal account "Help", "My requests".

We will wait for feedback.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019

I make orders in this store through https://letyshops.com/ (cashback), I constantly have problems with this. The site writes that points will be awarded, and then disabled. Had this problem already with 4 orders. The store does not give explanations on the phone, they say that they do not know any cashback.

The review was translated from Russian using Google Translate. Show original Show translation
08.03.2019

Hello!

Thanks for the comment.

The fact is that we do not cooperate with online stores directly, but through partner programs, and all communications with stores occur precisely through the transfer of information through such programs. Typically, referral and validation is handled by affiliate managers, or managers in the marketing and / or user acquisition departments. For this reason, most of the store employees may not have the information that we are working with this store under the cashback program.

If you follow the rules for purchases with cashback and the conditions of the store, cashback is successfully credited to the balance. We see that the care service manager has already helped with the accrual of cashback in circulation.

If you need help - write, we are always in touch.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019
FAST, CONVENIENT, FAVORABLE CASHBACK RECEIVED WITHOUT DELAYS AND REMINDERS
The review was translated from Russian using Google Translate. Show original Show translation
05.03.2019
They took, and canceled the already paid order. No call. Only in the mail the message came the next day. They also have their money stuck. The operator cannot explain anything, he only speaks by memorized phrases like a robot.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019
All enrolled. Thank you.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2019
There were problems with cashback accrual, but they were quickly resolved! The program is very good, they react quickly and solve the problems that have arisen! Thanks! Cashback, after being sorted out, was immediately credited. Advise
The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

12/15/2018 made and paid for the order, but the cashback was never credited, although the conditions on my part were all met. No links were used in the letters. I just went to the site, activated cashback and made an order, but the miracle did not happen !!! After reading the reviews, it became clear that I was not the only one so deceived. It's a pity!!!!

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Hello!

Thanks for the comment.

Do not be discouraged, please, we will do our best to sort out the situation. To do this, they created an appeal to the care service. You can find it and answer in your personal account, section "Help" - "My requests".

We hope for your answer.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

I like the products of the store. Getting cashback for a purchase is a nice bonus! Thanks to the LetyShops team for the prompt resolution of misunderstandings with cashback accrual !!!

The review was translated from Russian using Google Translate. Show original Show translation
15.12.2018

I placed an order through LetyShops, but the cashback was never credited, which is not very pleasant (* however, I really like the products, the quality is excellent.

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Olya, hello!

Thank you for writing.

To understand, we have created an appeal on your behalf through the "Help" section of your personal account. Please answer our request, we will help you with your question :)

We are waiting for information.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
14.12.2018

I made an order through Letishops. The order was not even displayed in the notifications. In other stores, everything was displayed instantly, but not here. When ordering, I did not use any promotional codes.

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Hello Alina!

Thanks for your feedback.

We do not want this situation to happen again. To resolve the issue, they created an appeal to the care services. We will be glad to receive an answer on the "Help" tab of your personal account.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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