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Purchases at TOMTOP with cashback in Finland
(2.45)
Average rating of the store
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within
1 day
Within this time your cashback should appear with "Pending" status under "My cashback" section after an order has been made.
Cashback is confirmed and credited within
35
- 50 days
If the shop’s T&Cs haven’t been violated and the item hasn’t been returned to the seller, cashback will be credited no later than this period.
Attention!
- Cashback is credited for the actual payment amount only without taking into account the amount of bonus points used.
- The cashback amount credited to your account balance may vary from the amount displayed before. This is caused by the conversion of rates between the store's and your account's currencies.
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Reviews on TOMTOP (99)
(2.45)
Average rating of the store
Finland
Александр
10.09.2017
I made a purchase on the TOMTOP website for the first and last time. I bought it because of the $2 discount. But right after I paid for the product, I was asked to pay another $6. The support service answers questions in 4-5 days. I asked for a refund. The money was returned after 14 days.
The review was translated from Russian using Google Translate.
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Александр
07.09.2017
Add a negative review to the piggy bank. I made 2 orders on August 8 and 9, the amount was 910 and 990 dollars. They gave me tracking numbers on August 11 and 12, the latest data was on August 18, today is September 7. No support!!! There is no online chat, there are only negative reviews or tinder on Instagram, the Russian manager deletes everything on VKontakte, I wrote on Facebook, the usual signal to wait, I wrote to the mail, and they answered, go and visit the local post or customs. LOL what? ETS Express delivery, what local mail, what customs? I paid for one order with a stick, the other directly with a card (I was unlucky), on the 44th day I will open a dispute in the stick, I don’t even know what to do with the second order.
The review was translated from Russian using Google Translate.
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Серега Камашкин
05.09.2017
The site is not very good. The support is not very good. But... I ordered 1+5 and it arrived in 23 days. Although I read a lot of negative reviews.
The review was translated from Russian using Google Translate.
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Сергей Ромашов
05.09.2017
I do not recommend this store, I ordered 1+5, August 11, fast delivery 4-10 days, it's already September 5, no phone, the tracker is frozen, I'm waiting for PayPal to return the money, people, don't order from there!
The review was translated from Russian using Google Translate.
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Виктор
01.09.2017
I highly recommend this store, I have already become convinced once again that they are all scammers. So I ordered a copter from this store, I am waiting for it to be shipped (I waited five days), I write to technical support asking when they will ship my order, and they answer that I need to pay an extra 24 bucks for shipping. Naturally, I was a little taken aback by this news, firstly, why no one told me this before, and only after I wrote to them, and secondly, they initially wrote that their shipping is free. Well, I still paid 24 bucks for shipping and so hoped that they would send me the goods, but it was not so, the support told me that they cannot send my goods anyway, now I will open a dispute on PayPal and will knock my money out of them. It is better to overpay and buy on Ali than to waste your time dealing with these scammers. Do not buy anything from them.
The review was translated from Russian using Google Translate.
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Annihilator
31.08.2017
I don't know how it is for others, some are sent immediately, others are not. They sent mine only after 2 weeks. But I am not so much dissatisfied with this, but rather with the fact that there is no connection with the store! They have never responded to me there. And you still need to understand how to contact them. They only responded in the official VK group and even then after the goods were finally sent... There is also nothing to cancel the order, if you did not pay through PayPal, sit and just pray that they will send at least something. Otherwise, open a dispute only directly with PayPal. And for such service, I will never buy anything in this store again with any cashback and discounts. Let them change, and then we will see.
The review was translated from Russian using Google Translate.
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Сергей
30.08.2017
Orders received, cashback is not credited, the last order changed the status to received, although I did not receive it.
The review was translated from Russian using Google Translate.
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LetyShops
31.08.2017
Good afternoon
Thank you for your feedback. Don't worry, the cashback for your orders is displayed with the status "Pending". You can see the estimated date of cashback crediting for each order by hovering over the mouse cursor near the "Pending" status.
The process of order confirmation and cashback crediting is automatic and as soon as the store sends the corresponding confirmation, the order status will change to "Credited". The store needs time for crediting, to be completely sure that you will not return the parcels, for the order confirmation process and other technical delays that may occur.
If you have any questions or suggestions regarding our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
The review was translated from Russian using Google Translate.
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Андрей Перфильев
28.08.2017
I made an order with TomTop, the cashback appeared quickly, but the problem is with the order confirmation, I received the parcel more than 2 weeks ago, and on the store's website it is still in the sent status. I don't even know when the store will confirm my order and the cashback will be confirmed, otherwise I don't see any point in cashback on this site if the order is not confirmed (or I didn't understand something, but I didn't find a confirmation button on the site)........
The review was translated from Russian using Google Translate.
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LetyShops
29.08.2017
Good afternoon
Thank you for your feedback. Don't worry, the cashback for your order will be credited according to the estimated order confirmation date. If this does not happen, be sure to let us know, and the customer service managers will try to help you.
If you have any questions or suggestions regarding our service, please write to us. Have a nice day!
Sincerely,
LetyShops team
The review was translated from Russian using Google Translate.
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Ахмадуллин Ренат
27.08.2017
Two orders in tomtop are hanging in the status - sent. Cashback is not credited.
The review was translated from Russian using Google Translate.
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LetyShops
27.08.2017
Hello!
Thank you for your feedback.
If after 24 hours from the moment of placing the order the cashback is not displayed in your personal account, although it was issued taking into account all the rules: https://letyshops.ru/pravila, please create a request through the "Help" section of your personal account. We will try to understand the situation and help.
Good evening!
Sincerely,
LetyShops team
The review was translated from Russian using Google Translate.
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Денис
25.08.2017
I give 2 points for the support that lies that the goods have been sent and does not want to cancel it and provide a track. And for the fact that the cashback works every other time. The purchase amounts were large: from 500 to 1000 dollars!
The review was translated from Russian using Google Translate.
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Андрей Кондриков
19.08.2017
Good store, I don't know why some people complain here, everything came to me quickly (12 days) and the cashback was already in the LetyShops account the next day. Probably because I'm from Belarus and it's not Russian Post that delivers)
The review was translated from Russian using Google Translate.
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Серёжка
18.08.2017
Strange store. I got some small stuff back in May, ordered it. The next day, supposedly, everything was sent and... They are gone. Even after 2 and a half months. How to open a dispute, make a return - it is unclear. I will not make large orders here.
The review was translated from Russian using Google Translate.
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