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Purchases at Ситилинк with cashback in Finland

Waiting time for crediting cashback
Average waiting time for cashback: 40 days
Maximum waiting time for cashback: 110 days

На данный момент есть задержки в отображении кэшбэка до 1-го месяця после покупки. Партнеры уже работают над решением этой технической проблемы. 
Если вы совершили покупку и кэшбэк не появился в течение 1-го месяця - пожалуйста, подайте заявку в личном кабинете LetyShops.
 

Важно! Кэшбэк не начисляется:
- за услуги клиентам;

- за установку техники;

- за программу доп. сервиса;

- за подарочные сертификаты;

- при совершении заказа от имени юридического лица либо его представителя;

- за оптовые заказы (больше 3 позиций одного наименования или товаров одной категории в одном заказе); исключением являются товары из раздела "Расходные материалы".

 

Представителем юридического лица считается физическое лицо, к аккаунту которого привязан один или несколько аккаунтов юридических лиц.

 

Кэшбэк не будет начислен, если ваша карта клиента использовалась в заказах юридических лиц.

Reviews on Ситилинк (334)

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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
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15.11.2020

I see that everyone does not receive cashback from the citylink, but I will also put one star to lower the store's rating. Everything is fine in all other stores, cashback is credited within a day, but it cannot appear here, although all the conditions are met and the request to search for cashback was left more than a week ago. It is not clear why the rest of the stores are working normally, and this one has some kind of eternal problems, moreover, judging by the comments, with all orders.

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2020

Andrey, good afternoon!

People tend to share more negative experiences, unfortunately, but each situation is individual. User orders enter the system.

The loss of cashback can be influenced by several factors, including:
- work of third-party extensions in the browser;
- visiting other sites / tabs during checkout;
- violation of the terms of the store.

Please track the status of the application. We contacted partners to find out the reason for the non-accrual and return the commission for the purchase.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.11.2020

Initially, Citylink also had a normal loyalty program (they actually reduced prices for active buyers, and did not give these statuses, which had to be confirmed every quarter). Their prices were also quite low before, which explained the low percentage of cashback. According to the current rules (since the second half of 2015) Citylink does not care whether you are a regular customer with a long history of purchases or a newcomer making purchases from them for the first time, only your purchase history for the previous quarter matters. IMHO it has nothing to do with "loyalty" at all, forced commercialization of the customer-store relationship in its pure form Now the bonus program, to put it mildly, to hell, the prices are not so low, and even with fixing cashback there are huge problems, judging according to reviews and my personal experience. Having learned from bitter experience, I began to record purchases through Letyshops using a video screen capture program. And the other day I was just placing an order in Citylink. The transition from the Letyshops website, the absence of any third-party extensions that could affect the fixing of the cashback, patiently waited for the spinning indicators and activation of the cashback when switching and fixing the cashback at the end of the checkout, and as a result, figs, no cashback was recorded. I wanted to attach a link to this video to the Letyshops support service, but the rules have changed, and now such issues are resolved only on a very limited amount of information, which does not include screenshots and video copies. They said that the proceedings could last up to 8 weeks. Let's see ... If a video is needed for the trial, then I can always give a link ;-)

The review was translated from Russian using Google Translate. Show original Show translation
10.11.2020

Good afternoon!

Pavel, the cashback may not appear due to a violation of the terms of the store, the purchase algorithm or an error in data transfer. Also, there is now a delay in displaying cashback up to 2 months after purchase.

To save users' time, a new functionality was developed that allows you to independently submit an application for a lost cashback, without contacting the care service.

At your request, we will turn to partners to find out the reason for the loss. Please track the status of the application in your personal account.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.11.2020

Everything was fine before. And now, already 5 orders and not one has not been displayed ... I have been buying from Citylink for several years, I know how to make orders with cashback ... And now, I am switching from the letyshops page ... The application says CASHBACK is ACTIVATED ... I make purchases. A coin with the inscription "Cashback is fixed" is spinning on top ... AND NOTHING !!! More than one order in your personal account!

The review was translated from Russian using Google Translate. Show original Show translation
05.11.2020

Good afternoon!

Cashback may not appear if the conditions of the store / purchase algorithm have been violated or due to an error in data transfer.

We see that you have already submitted applications in your personal account. Let's turn to our partners to understand the situation in more detail.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.10.2020

The worst store with cashback !!! collected a computer, bought a processor, motherboard, and so on. I think I'll take there once there is cashback. But as it turned out, FIG and not cashback. They have one joke! - You can not buy more than 3 products of the 1st category, and the categories they have are just those on the main page (smartphones and gadgets, laptops and computers, etc.) Letyshops employees, please describe in more detail, with an example, the conditions for obtaining a cashback. Before buying, I read the terms and conditions, but I did not think that processors, motherboards, etc. are in the same category. I would have split the order (

The review was translated from Russian using Google Translate. Show original Show translation
29.10.2020

Good afternoon!

Indeed, partners do not transfer commission for orders that include more than 3 positions of the same name or products of the same category.

We accepted your request for the wording and examples. Thanks for your feedback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.10.2020

everything was plus or minus good, until 5 times in a row cashback just appeared in anticipation. I ordered as usual through the Letishops application

The review was translated from Russian using Google Translate. Show original Show translation
29.10.2020

Good afternoon!

For your orders, a request has already been sent to partners to find out the reasons for the loss of cashback. You can track the status of the application in your personal account. We are waiting for information together.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.10.2020
Thanks for the good charges. For those who do not receive payments, read the terms and conditions and divide the orders. Look for Yuriki in the red egg)
The review was translated from Russian using Google Translate. Show original Show translation
13.10.2020

Made several purchases, each time this meager cache was rejected. Finally, I wondered why the store was doing this. Be careful if, for convenience, any account from the legal entity is additionally linked to your personal client card. The liquid store will carefully track this and reject your personal penny, arguing that it was not a purchase from a physical. faces.

The review was translated from Russian using Google Translate. Show original Show translation
13.10.2020

Hello Love.

The partners rejected the cashback because the order was placed for a legal entity.
Under the terms of the store, cashback is not charged for such orders .

The manager commented on the situation in appeal # 2218319, a decision was made to compensate the cashback.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.09.2020

There is no cashback in Citylink! It can be accidentally credited by mistake, but you cannot count on it. There are no complaints about Letishops, they do what they can. I brought 53000 and got used to Citylink always spinning figs. I wrote to Citylink, reimbursed something. But this hemorrhoid is permanent

The review was translated from Russian using Google Translate. Show original Show translation
30.09.2020

Good afternoon!

Roman, there is cashback, and many users benefit from making purchases in Citylink :)
If there is a loss of information, we are always ready to figure it out in more detail by sending a request to partners.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.09.2020

Disgusting cashback shop job. I bought several times in the store when switching from Letishops, never gave a cashback, although there were significant purchases (refrigerators, a computer chair). About stories about third-party cashbacks - fairy tales. Aliexpress charges everything perfectly through the same browser.

The review was translated from Russian using Google Translate. Show original Show translation
30.09.2020

Hello Vitaly!

Please note that according to the terms of Citylink, cashback is not provided if the client's card was used in the orders of legal entities or legal entities are linked to the account. We are always ready to understand the reasons for non-accrual by contacting partners. We contacted you in the appeal (section "Help") to help.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.09.2020

Good day! I installed the extension, did everything according to the instructions, in the end I did not receive a cashback, I bought a phone for 48,000 rubles, as a result of waiting for 2 months ... I received a handout in the amount of 240 rudders! ....... I do not recommend this site ...

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2020

Good day!

The partners did not transfer the reward for your purchase, saying that the order was fixed for another resource. Such a situation may arise due to the operation of a third-party extension in the browser (for example, an ad blocker), following a link from a site with promotional codes, or clicking on an advertising banner.

The cashback rate for orders in Citylink is 0.5%. Cashback was fully credited to the balance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.09.2020

I am a regular customer of Letishops, cashback has already been received more than 6t.r., cashback comes from all stores, except for citylink. Cashback in citylink is like Russian roulette, you never know if you're lucky or not. Half of the orders have cashback, half not, what it depends on - no one knows, so I put 2 points, I could have put 3, since half of the orders still had cashback, but even then for each order I had to create an appeal , throw off screenshots of the order, this cashback was not credited in automatic mode. I recommend that potential buyers of the citylink not bother with this store because of three kopecks of benefit that you will not receive, but immediately buy from their competitors, a store consisting of 3 letters, who often buy equipment will understand what the store is, there are no cashbacks, but on the other hand the store works clearly and predictably, unlike the citylink, with which there are always some problems, so when the only store here had problems with cashback, I was not surprised that it was a citylink, they all business processes work through the 5th point. I recommend Citylink not to spend exorbitant budgets on any galustans and advertising from each iron, but to hire normal programmers and other specialists for the money saved, because when you promise a bunch of different bonuses, but the client does not receive them, then your promises, instead of client loyalty, are diametrically worn the opposite effect, as does the advertisement from each iron, which together creates a negative background for your store. I recommend to Letishops, if they value the trust of their customers, of course, not to cooperate with stores where everything works through one place, most customers will not understand what's what, but will simply consider you cheaters, although perhaps your fault will not be.

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2020

Hello Kirill!

Thank you for sharing your shopping experience with cashback!

All information about orders from partners comes automatically to our system.
Loss can be affected by several factors, including:
- work of third-party extensions in the browser;
- visiting other sources while making a purchase;
- violation of the terms of the store.

For our part, we are always ready to understand the reasons for non-accrual by contacting the store. We understand that the percentage of cashback is small, but there is still a benefit :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.09.2020

For the entire period of using Letyshops, not a single confirmed cashback for orders !!! "You are a representative of a legal entity, or your card was used when ordering for a legal entity" (C) There are no established legal entities in the account, the card was naturally not used for ordering for legal entities - what's the point ?! accounts for legal entities start to pay by bank transfer. It is not clear why such a partner is needed in Letyshops

The review was translated from Russian using Google Translate. Show original Show translation
23.09.2020

Good day!

Sergey, we understand your emotions.

Affiliates do not transfer commission on your purchases by marking orders "from a legal entity". Perhaps your card can be used when purchasing goods by legal entities.

The managers provided recommendations for successful future purchases in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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