Gennady, good afternoon!
No less sad than you, because in the case of non-accrual of cashback, we also do not receive a commission from partners. Indeed, they received a response from the store that the buyer came from another resource, and the reward was not transferred to us.
Several factors can affect loss, including:
- the work of third-party extensions in the browser;
- visiting other sources during the checkout process;
- application of discounts from the Internet;
- violation of the conditions of the store.
We believe that manager's advice will help in the future, and the situation will not happen again.
Respectfully,
LetyShops team