4.3 %
cashback
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Don’t forget about Cashback shopping rules

Purchases at Casa del Libro ES with cashback in Finland

(3.26) Average rating of the store
Reviews on Casa del Libro ES (114)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 120 days
Information and conditions
4.3 %
Orders from 50€ and more
3.6 %
Orders from 35.01 to 49.99€
2.6 %
Orders from 27.01 to 35€
2.5 %
Orders from 20.01 to 27€
2.3 %
Orders from 1€ to 20€
We are currently experiencing an issue with tracking orders placed from iOS devices. We recommend that you use other devices to purchase from the store until this issue is resolved. 
Attention! 
  • Cashback is available only for the Spanish version of the site.
  • Cashback is not credited in case of using any voucher or discount code.
  • Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
  • Cashback is credited only for the article's net value excluding fees as well as additional costs for delivery and shipping.
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.

If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.

Reviews on Casa del Libro ES (114)

(3.26) Average rating of the store
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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
Therefore, we publish only our customers' reviews.
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maria.marin.205
16.12.2024

I made a purchase today when the Cashback was increased but it does not appear in my account.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
17.12.2024

Hello, Maria!

You can claim back lost cashback by creating a complaint in the “Help” section of your personal account ❤

The review was translated from Spanish using Google Translate.
aC.c
05.12.2024

I made my first purchase through the app at La Casa del Libro and the cashback was not recognised. I immediately informed LetyShops customer service and I am still waiting for them to resolve the issue. They told me that they had contacted the store and that they have to wait for it to be resolved. They gave me a period of 4 months. For my part, I have also contacted La Casa del Libro and in turn, they refer me to them, because, logically, it is their responsibility, since I did it through their app and they have nothing to do with it. I feel cheated and I no longer trust that it will be resolved.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
06.12.2024

Hello!

We are very sorry about this. Our service, like you, is interested in automatic cashback crediting, since we only receive commission in this case.

We have contacted our partners to return your refund and find out the reason for its loss. While we wait for their response, we have decided to credit you a partial amount. As soon as we know something, our agent will let you know.

We hope for your understanding.

The review was translated from Spanish using Google Translate.
juliaalvarez3010
26.11.2024

Casa del Libro did not recognise my Cashback when I made the purchase, but the wonderful technical service mediated the situation. They gave me the Cashback in advance and have always been super attentive and responding very quickly. I am very happy, really. Those who do not dare to buy for fear of not getting their money back can do so without any problem!

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
26.11.2024

A pleasure to help you, Julia ❤

The review was translated from Spanish using Google Translate.
cmu16
22.11.2024

They credit the purchase quickly, the items arrive perfectly and very quickly. I have only had to complain once, but it was resolved immediately. I am very happy with both La casa del libro and LetyShops, I will continue buying.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
22.11.2024

The review was translated from Spanish using Google Translate.
blackmorrigan
27.10.2024
I buy regularly (every month) and it works very well. You have to be careful when placing an order because, if you split it in two (because a book is on pre-sale or not yet available) the cashback is automatically calculated on the order with the lowest value. But taking that into account, I have never had any problems :3
The review was translated from Spanish using Google Translate. Show original Show translation
ariaslopez.cristina
09.10.2024

I ALWAYS have the same problem with the Cashback from La Casa del Libro. ALWAYS. I don't understand what's going on because I always follow all the steps correctly (accept cookies, activate Letyshops from the app, etc...) What I am 100% sure of is that I no longer feel like buying from La Casa del Libro here. With AliExpress, Miravia, Shein and others, 0 problems. It's only with La Casa del Libro.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
10.10.2024

Hello, Cristina!

We are sorry for any inconvenience caused. Please record a video of how you are going to make your next purchase and send it to us (we are only interested in the purchase process, you can hide your personal data). We will try to find out with the technical team.

The review was translated from Spanish using Google Translate.
jose.gsanz98
27.09.2024
They usually credit the cashback quickly.
The review was translated from Spanish using Google Translate. Show original Show translation
cmu16
24.09.2024

Everything was great, the cashback immediately appeared as pending and was confirmed even before the scheduled date. Very fast shipping and perfect items.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
24.09.2024

We appreciate your comment!

Happy day ❤

The review was translated from Spanish using Google Translate.
callesgarcia3
13.09.2024
I am very happy with my purchase because I used the increased cashback from Casa del Libro and in less than 5 minutes I had a notification from Letyshops with the balance.
The review was translated from Spanish using Google Translate. Show original Show translation
mariadelmar_lg
09.09.2024

This is my third purchase here with increased cashback and the third time I have to complain and the purchase never appears in the system. I'm repeating this because letyshops always responds and that says a lot about them, but it's a pain to have to chase after cashback. I hope letyshops can put this company to work because what they do is not normal.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
10.09.2024

Hello, Maria.

Thank you for your review, we will look into the situation further.

Your request has been sent to our partners for review. We look forward to receiving your response soon and that it will be positive.

The review was translated from Spanish using Google Translate.
carolin_dmp.msn_
08.09.2024

I made a purchase of more than 90 euros and they haven't credited me, I feel scammed.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
10.09.2024

Hello, Carolina!

We apologize for any inconvenience caused, please. We are contacting our partners regarding your order and as soon as we receive a response, we will let you know. Thank you very much in advance for your patience.

The review was translated from Spanish using Google Translate.
azuceniita91
07.09.2024

Just yesterday I made a purchase, taking advantage of the fact that they had increased the cashback... and what was my "surprise" for a change, I have not received any cashback from the purchase... As always

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
09.09.2024

Hello, Azucena!

We are very sorry and thank you for creating your request. The data for the order is currently being reviewed. As soon as we find a solution, we will let you know.

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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