Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Second reservation to Booking through letyshops for which I do not receive Cashback, second time I have to claim. regrettable
Hello Miriam!
We are sorry that you have such an experience with Booking.com. Unfortunately, for some reason, we have not received the information about your reservations, therefore the cashback was not recorded.
We have credited you a maximum possible bonus for your first order. Please, follow the status of your request to search for cashback for your last one. We hope that we receive a positive response from the partners.
All the best.
The LetyShops team
two reservations paid, both were not activated, it's time to wait a thousand years for them to look at it, it's not worth it
Hello!
We are sorry that you have such an opinion. Follow the status of your request, please. As soon as the partners respond to you about your cashback, we will notify you. If you have any questions, do not hesitate to write to us through the Help section. Our manager Liza is controlling the process.
Greetings!
The LetyShops team
Two bookings in August of 150 euros with cashback of 21% that have translated into 4.5 euros of cashback in December. I do not recommend using it.
Hi Alfonso!
We are very sorry for the bad situation. Unfortunately, we have not received a response from Booking for your orders, which means that we have not received your reward either. On our side, we try to compensate the user the maximum amount that we can of their refund as a bonus, therefore, we have paid a part of the cashback to your balance. We very much hope that your next purchases will be successful.
All the best.
The LetyShops team
I made a reservation and purchase of € 400 with 25% cashback and after almost 6 months without cashback and without a response from Booking they tell me that they give me € 4. Is a gotcha.
Hello!
Unfortunately, we have not received a response from Booking.com. We understand that it is not the entire amount you had, but we also have limits and we do not always have the possibility of compensating everything, since if we do not receive an answer we do not win either. We are truly sorry for the situation that occurred.
All the best.
The LetyShops team
They do not return the money, I have been more than three months and I have done everything correctly and I have run out of cashback
Hello Rocio.
Don't worry, please, we never leave our users without an answer. If we do not receive a response from the partners within an estimated timeframe, a ticket will be created and our agent will contact you to help.
Greetings!
The LetyShops team
If you enter from the normal app, the prices are cheaper than entering from here ... it's not worth it ...
Hello!
If you noticed a discrepancy in the prices, we recommend that you register or log in to Booking.com, and then check the price again.
All the best.
The LetyShops team
I booked in August with Booking from Letyshop, and so far I had not received a response. I have been denied having met the requirements. At least Letyshop has rewarded me, but since Booking fatal ...
Good morning, Maria!
We are very sorry that you have such an experience with Booking.com and we hope this will not happen again with your next purchases. If you have any questions, you can always contact our SAC and we will do our best to help.
All the best.
The LetyShops team
I don't know why they raise the cashback if they don't recognize it later. I've had a complaint for a while now, and it's still unanswered. I've included the corresponding screenshots in the complaint, so we'll see what happens next; but my patience is running out, and the app is becoming less reliable for me.
Hello, Lucia.
We've sent a request to our partners and are still waiting for their response. This process can take 3-4 months, and unfortunately, we can't expedite it. Don't worry, if we don't receive a response within the estimated timeframe, our agent will contact you and help.
All the best!
The LetyShops team
Terrible. They haven't answered my question. I've lost my cashback at Letyshop. They won't resend me the reservation email despite having requested it 10 times. I'm giving it one star because otherwise I can't post the comment.
Hello.
We're sorry to hear that. Booking.com only accepts requests if there's a printed receipt issued by the hotel confirming the stay. We've already paid you the maximum amount possible. We hope such situations don't happen again in the future.
All the best!
The LetyShops team
I have made 3 reservations through Letyshop on Booking.com and none of them have ever appeared in my Cashback. Since they don't give me a physical invoice, they don't fix anything for me.
Hello, Alberto.
We regret that this situation has happened.
Unfortunately, Booking.com does not accept screenshots of a reservation from your personal account or bank statement to process requests. We recommend creating requests after checkout with valid information (e.g., a printed receipt or invoice from the hotel).
All the best!
The LetyShops team