Cashback is credited for booking of hotels and apartments only.
Attention:
You may lose your cashback if you have searched for other offers on price comparisons or similar websites. That's why we recommend that you delete cookies from your browser before clicking through from LetyShops to the store. More information can be found here.
Booked 3 different hotels in late August. I designed everything through the computer. "Pending" cashback appeared immediately, and received payment in 2 months. All 3 payments came at the same time. The waiting time may be a bit long, but it's worth it.
Good day.
Irina, thank you for sharing your feedback :)
The LetyShops team
I rent a hotel at a good price. and website of the entire coverage. good congratulations.!
For a very long time I have been booking hotels through booking and service, I have never had any problems! The last time a refund came 17 thousand, kapets how nice!
Good afternoon, Nastya.
Very cool!
We are glad that the service brought tremendous benefits for booking :)
Booking.com is very good, however Letyshops does not always credit the cashback and if the cashback isn't credited when booked the only way around it is a paper receipt from the hotel. recently I made 4 separate bookings via mobile app, 3 of which were not credited. Letyshops have closed all the complaints I have filed. It's almost like jumping through hoops on fire to get £5. No thanks.
Hello.
Yes, partners can accept a claim only with a a printed receipt. This condition is available on the transition page.
The information about your booking from 22.10 appeared automatically. Cashback will be credited durinf 90 days after departure from the hotel. As booking from 08.06 was made without a transitions, cashback did not appear. If there are any other questions, you can always contact our support team in the Help section.
Sincerely,
LetyShops team
I made a reservation in early August and the cashback is still pending. You are trying to contact the property and it takes 3 to 4 months. However, I would like to receive further information, so as not to leave everything pending
Good morning!
Unfortunately we are not collaborating directly with the Booking service, but through the Partner Program. Waiting times can be up to 4 months, but in most cases, requests are processed earlier. We look forward to hearing from you in appeal # 2573987.
Cordially,
LetyShops team
I booked the hotel for 09/03/21/21, but payment was only taken in cash. Will cashback be credited? I am very pleased with the work of Booking.com. Next time I will only book on Booking.com. Thank you very much, we had a very good rest in St. Petersburg.
Good day!
The payment method does not affect the cashback accrual. The main condition is to make a transition from our website before making a reservation.
If the conditions that are on the transition page have not been violated, cashback on your booking will be confirmed within 90 days after check-out :) If you have any questions, we are always glad to advise you in the "Help" section of your account.
LetyShops team
It works! I have already received 3 refunds for hotels booked in May June, the waiting time is long but declared, so arm yourself with patience wait those 2/3 months and the refund will be credited. Since using Letyshops I have already saved 60 € on my fabulous app purchases!
Good day!
Thank you so much for your feedback! We are very pleased to know that shopping with us brings you advantages :) We are constantly working to reduce the waiting times for the credit of the cashback.
Cordially,
LetyShops team
I do not know why they raise the Cashback, if later they do not recognize it. I have made a complaint for a long time and still no response. In the claim I have included the corresponding screenshots, to see what ends up happening; but my patience is running out and the app is losing reliability for me.
Hi Lucia.
We have sent a request to our partners and we are still waiting for their response. This process can take 3-4 months, and unfortunately we cannot speed it up. Do not worry, if we do not receive the answer within an estimated time, our agent will contact you and help.
All the best!
The LetyShops team
fatal. They have not answered my question. I have lost the cashback in letyshop. They won't resend the reservation email despite having asked for it 10 times. I put a star because otherwise I can't send the comment
Hello.
We are sorry that you have such an opinion. Booking.com accepts requests only if there is a printed receipt issued by the hotel confirming the accommodation. We have already paid you a maximum possible part on our part. We hope that such situations will not happen again in the future.
All the best!
The LetyShops team