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Don't forget about Cashback rules and advices

Purchases at Ашан with cashback in Finland

Waiting time for crediting cashback
Average waiting time for cashback: 50 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Ашан (37)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
22.12.2018
Slop shop! Search on the site does not work. Finding something worthwhile is another challenge. Delivery is long.
The review was translated from Russian using Google Translate. Show original Show translation
22.12.2018
Auchan does not care at all about his clients, nor about his reputation. I made 2 orders, the first one was canceled by the Podorozhnik delivery service because the courier allegedly didn’t get through 1 hour before delivery (I didn’t even call), put Auchan and Podorozhnik on my ears, the order was eventually delivered by a friend from Uzbekistan, not a word understanding in Russian the next day. With the second order, the song is in general - they sent an SMS that the order will be delivered on 12/21, but neither a call nor SMS was received, the order did not arrive. When calling Auchan, the operator said that for some technical reasons they could not deliver my order and now the delivery date has changed to 12/23, as the manager will inform me. I’m sitting there waiting for a call, but again silence. PS: It’s a pity that if there are minimal order options through the online store, even that is not brought. This will most likely be my last order from them.
The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Wow! After the reviews read, something is hunting to go to your store :(

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Hello!

Thanks for the comment.

It is unfortunate that, based on reviews from other customers, you have decided not to cooperate with the store. We hope you try to make a purchase in the Auchan store and can share your impression of the order with us :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.12.2018
Some illiquid assets, there’s nothing to buy, the search is not working well, the site is slow, the search often shows the same thing - "In Extenso Sleeveless Sandbox". Why does he need this site at all? To promote products in low demand!
The review was translated from Russian using Google Translate. Show original Show translation
14.12.2018
I am writing late. I ordered 4 chairs on Sunday at about 2 p.m. The next day in the evening at about 6 p.m. they were already brought from Moscow to the city of Gubkin, Belgorod Region, which is 700 km. Cashback accrued on time, was as promised.
The review was translated from Russian using Google Translate. Show original Show translation
14.12.2018
There is no alcohol at all! And this is before the New Year! The site is very slow.
The review was translated from Russian using Google Translate. Show original Show translation
29.09.2018

Redirects to auchan.ru, and I am in Ukraine. And this does not change. The service does not work.

The review was translated from Russian using Google Translate. Show original Show translation
30.09.2018

Hello Igor!

Thanks for the comment. Unfortunately, cashback for purchases in Auchan is credited only when placing an order from the Russian version of the site.

We are very sorry that you have such an opinion about the service. We hope that during the use of the site you will be able to evaluate the advantages and benefits of making purchases with cashback. You can filter stores by region in the "All stores" section: https://letyshops.com/ua/shops .

There will be questions - please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.09.2018
I managed to grab an order with cashback at a double rate of 3%)) I'm waiting for the order and cashback))
The review was translated from Russian using Google Translate. Show original Show translation
12.09.2018

Everything is awesome!

The review was translated from Russian using Google Translate. Show original Show translation
06.09.2018
For the first time I come across such a low quality of service. Low quality starting from the delivery service, ending with the work of the support service operators and the fact that the "feedback" button on the official website has not been working for a week. The order should have been delivered on September 3, I spent the whole day at home waiting for the courier, who never arrived. In this case, no one rang. At the first call to the support service, the operator said that in the near future the manager would call back. When this did not happen during the whole day, I called the support service again and the operator put me before the fact that the order would be delivered in two days. On the appointed day, I again sat at home awaiting delivery, which never happened. At the next call to the support service - they again promised me a call from the manager, which of course never happened. The operator herself said that the order will be delivered as soon as possible. When asked how many more days you need to put off all your affairs and expect - nothing intelligible was said. As a result, the order was canceled.
The review was translated from Russian using Google Translate. Show original Show translation
21.08.2018

cashback was not credited at all, not after the order, not after the payment!

The review was translated from Russian using Google Translate. Show original Show translation
02.09.2018

good day, Elena!

Thanks for the feedback left.

The cashback for orders at the Auchan store is fixed within 24 hours from the moment of making an online purchase. To help you deal with your lost cashback, we created a call to the care service. You can familiarize yourself with it and give an answer in the "Help" - "My appeals" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
31.07.2018

Gentlemen from Auchan charge cashback only on the cost of goods, not taking into account the completely equestrian cost of delivery.

The review was translated from Russian using Google Translate. Show original Show translation
31.07.2018

Hello!

Thank you for your comment. Cashback is really provided for the actual amount of goods excluding delivery and additional bonuses.

There will be questions on the operation of the service - please contact. Good shopping for you!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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