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Don't forget about Cashback rules and advices

Purchases at 4fresh with cashback in Finland

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on 4fresh (30)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
10.07.2019

I made an order, cashback did not even reflect. Only visible to the site. The fact that every time you need to create an appeal to the service staff and ask for cashback is very unnerving and time consuming.

The review was translated from Russian using Google Translate. Show original Show translation
16.07.2019

Good day!

Olga, we understand: (We are sorry that we have to spend time on contacting the care service.

All orders are displayed automatically in your account. If this does not happen, we need your help to resolve the issue. This is due to the fact that we have no information about the order.

We have created an appeal in the "Help" section. Please answer manager. Will wait.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.07.2019

Cashback credited through the support service. Thank you) Everything is operational, I am grateful for the advice when making purchases.

The review was translated from Russian using Google Translate. Show original Show translation
10.07.2019

Good afternoon, Regina!

Our managers are always happy to take care :)
We believe that the tips will help with the design of future purchases.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.04.2019

Hello! I made an order in this store twice and never received a cashback, it does not even reflect

The review was translated from Russian using Google Translate. Show original Show translation
22.04.2019

Hello, Catherine!

Thanks for writing to us.

Let's look at the situation together. To do this, we created an appeal to the care service in the "Help" section. We will wait for your answer in the "My Appeals" tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.03.2019

I love this store and cashback was charged the first 4 times through the support service. And now what? That 5% was cashback, then 4, 3%, and now generally 0.5% ... It's just ridiculous.

The review was translated from Russian using Google Translate. Show original Show translation
27.03.2019

Good day!

Thanks for the comment.

Unfortunately, sometimes there are cases of losing cashback.
We are always ready to sort out their causes and help with the accrual.

We see the cashback for subsequent orders successfully recorded in your account.
Its rates are set on the basis of agreements with partners.

To make purchases of our users more enjoyable, we hold promotions, give Lety-codes, increase the percentage of cashback. We recommend to monitor mailings, visit the site and in groups on social networks. This will allow you to be aware of all the lucrative offers.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
22.03.2019

Love this store. Assortment, service, everything is fine. But each time you place an order, you have to contact the support service for a cashback transfer. The eternal problem ..

The review was translated from Russian using Google Translate. Show original Show translation
22.03.2019

Good day!

Thank you for sharing your impressions of shopping in the store.

There are many factors that can affect the cashback. To avoid losing cashback, it is important to follow the conditions published on the store page and recommendations . We recommend making a purchase within one hour after the transition from our site, without going to other tabs and pages. We also recommend disabling third-party extensions that are installed in the browser.

Noticed, a new appeal was created. The manager will help to understand the situation.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.03.2019

I made three orders for the amount over 2500 rubles, here on the balance sheet 0 rub. I thought it might be credited after a while, I read the comments from people have the same problem. Orders clearly do through this service and all in any way ...

The review was translated from Russian using Google Translate. Show original Show translation
21.03.2019

Good afternoon, Maria!

Thank you for writing.

We are ready to help resolve the issue. Your account created an appeal to the service of care. To respond to the appeal, go to your account, section "Help". Additionally, our message was sent to your email address to which the account is registered.

Please respond in any convenient way.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.02.2019

Already the third order in a row and never cashback comes (Absolutely. And the store is cool.

The review was translated from Russian using Google Translate. Show original Show translation
11.02.2019

Hello!

Thanks for the comment.

We are sorry that not all orders are fixed. We will be happy to help resolve the issue in circulation # 1552487.

Recommendations that will reduce the risk of losing cashback are displayed on this page .

Looking forward to your reply :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.01.2019

I really liked the store! Ordered the first time, in my city the order came in a week, delivery, of course, paid, but fast. The product is very well packed! With cashback it is unclear what: ordered for 2800 rubles., Cashback - 14 rubles. It turns out only 0.5%. About anything simple, but better than nothing.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2019

Good day!

Thanks for the comment.

We want to help figure out for what reason the cashback was credited incorrectly. Your account has already created a call # 1530028 to the service of care. Please respond to this appeal.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2019

Already the 5th order cashback does not come .... either the store does not work here, or something else ... there is no desire to write in support ...

The review was translated from Russian using Google Translate. Show original Show translation
27.01.2019

Christine, hello!

Thank you for report.

It is very important for us that all orders are properly recorded in the system and purchases bring only positive emotions to our users.

Do not worry, we will try to figure out why the order data did not automatically fix. To do this, we created a call to the care service on your behalf. You can give an answer through the "Help" section of your personal account by opening the "My Appeals" tab.

We will be very grateful for your assistance.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.12.2018

Already the 5th time a problem with this store. By the way, my review, which began with the words "for the third consecutive order there is no cash back from this store," was deleted for some reason, although it was here! Again the cashback did not come, only with this store such endless problems. Last time I always opened the appeal and the staff of Letishops, thanks to them, charged "bonus for the order." But it is strange, why cooperate with a store that the promised cashback does not pay customers.

The review was translated from Russian using Google Translate. Show original Show translation
30.12.2018

Good afternoon, Danil!

Thank you for your response.

All reviews are moderated. If the user has difficulty with cashback, first of all contact him to help. Analyzed your account. According to the review created in August, we opened the appeal, and the manager sent the request to the partners to find out the reason for losing the cashback. Unfortunately, you closed the appeal without waiting for an answer. Therefore, we were not able to see the necessary information and get the result for unappeared orders.

We hope that the issue of remuneration under the new order will be resolved soon. We see you have created a new call to the service of care. We wish that cashback is not lost any more, and online purchases bring only positive emotions.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2018

Buying 3 times always cash was credited somewhere in a week. Everyone is happy, I have no complaints. I will buy more)) Thank you!

The review was translated from Russian using Google Translate. Show original Show translation
29.10.2018

For two orders of two in this store cashback did not appear. I wrote to the support service, the manager asked a lot of questions about the order, asked to send screenshots of orders, browser extensions, etc. I spent a lot of time on correspondence, in the end it turned out that I had followed all the rules (no coupons, etc.) I quote the manager "sometimes there is an erroneous loss of cashback, I understand that you counted on these funds, they are already credited to the balance from the funds of the company."

The review was translated from Russian using Google Translate. Show original Show translation
30.10.2018

Olga, hello!

Thank you for your feedback about the service.

We understand how unpleasant the situation of losing cashback. Our team makes every effort to find out the reason why sometimes cashback does not appear. Issues in circulation is the only tool that helps to collect detailed information on how to make a purchase. We are grateful to each user for their assistance. Thanks to the answers to the questions, we have the opportunity to test different programs, extensions, payment methods and more.

A request will be sent to your partners to find out the reason for not earning a cashback. Our manager will definitely write about the results in circulation. We hope there will be no further difficulties, and all orders will be recorded automatically.

There will be additional questions - write. Always happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.