Hello Beatriz.
We understand your dislike. Unfortunately, the partners denied us a refund because "The customer came from another source." We understand that the cashback of this order is not small and in order to help you at least a little, we will credit your account with the maximum possible bonus from our funds.
We appreciate you shopping with us and we hope this situation does not happen again.
If you have any questions, do not hesitate to contact us through the Help section of your account.
Sincerely,
LetyShops team