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Don't forget about Cashback rules and advices

Purchases at VICHY with cashback in Spain

Time for crediting cashback
Average waiting time for cashback: 26 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 60 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
4% За оплаченный заказ постоянного пользователя магазина VICHY
7% За оплаченный заказ нового пользователя магазина VICHY

Минимальная сумма заказа для получения кэшбэка 200 рублей.

Reviews on VICHY (35)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
31.08.2019
My review is not about VICHY funds. I am a long-time customer of the store. I ordered a set of stocks. Instead of a set of 3 products, one cream was sent in a gift box. She filed a claim, she was accepted and said that the shortfall will be sent with courier delivery. I can’t wait for the courier and I never choose such a delivery. They searched for a very long time for me “technical opportunity” not to send it by courier, but to the LDP, found, offered to select the LDP from the list of addresses, I chose. And then I became through the social. network (!!!) get courier delivery service. In the end, I received this unfortunate remainder of the order after all in the PVZ at a completely different address. It touched that, as an apology for their jamb, they didn’t even put a tiny probe)). It seems that the store does not value its reputation at all. Amazed.
The review was translated from Russian using Google Translate. Show original Show translation
12.04.2019
VICHY products are great. I really liked it. The store often offers promotions, so you can buy very good cosmetics at a profit.
The review was translated from Russian using Google Translate. Show original Show translation
04.02.2019
In the nearest pharmacy, all products are cheaper. And what a joke, the cost of pickup 250 r?
The review was translated from Russian using Google Translate. Show original Show translation
29.01.2019
Faced with extremely unprofessional service in this respected store. I placed an order for the action with a 20% discount and free delivery, immediately made payment online for an additional discount. In the evening, the manager called back and said that there was a shortage of a probe in the order, so the order must be canceled, it cannot be sent, the probes cannot be replaced or removed from the order. Order canceled. With an interval of 8 minutes after deleting the order, I created a new order. An hour later, the manager calls and says that now they can’t send the order, because there is a shortage of the main product (!), Which ended in 8 minutes! At my suggestion to send me the goods originally reserved, resetting them in the orders following me, there was a categorical refusal. The only solution is to refuse my order again. At the same time, the company does not hesitate to take an advance payment for orders that it cannot fulfill, returning it within 10 days (as promised). In total, 3494 rubles with zero effect were transferred to the store. It is sad that such a well-known company works so unprofessionally.
The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

I first ordered a set from the store through the cashback service and there was still a 3% discount for paying online and then I placed a second order with a 20% discount. Unfortunately, cashback after 30 days did not come and I had to write to the support service. After the appeal, the first cashback quickly came and almost immediately the second. sorry that the store has to be reminded and I liked everything

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

Hello!

Thanks for the feedback.

Partners need a certain period to process information on orders and transfer to our system. It might have taken a little longer to process.

If you have any questions - write, we will be happy to answer and help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.12.2018

The store is good, I love the products. advantageous with store score system. took a star for reducing the cache more than 4 times, probably still not a store error, but more complaints about flying, they are misleading, not nice, I didn’t expect, of course, a full cache, but not nice (black Friday long order Delivered without agreeing the date, just sent an SMS that the delivery will be then that. Cache crediting - a month

The review was translated from Russian using Google Translate. Show original Show translation
27.12.2018

Hello, Hope!

Thanks for the feedback. We are sorry that the information misled you.

We contacted you and found out that this was not your first purchase at the VICHY store. Therefore, cashback is credited correctly, at an interest rate of 4.5% (13.5% of the stock, respectively).

If you have any questions, you can always contact us. We are in touch and are happy to tell you.

Happy New Year! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.12.2018

accrued cache. I really had to fight a bit (so I put 4). support service resolved the issue quickly enough. if you have a similar situation, do not hesitate, contact us and they will help you get your cashback.

The review was translated from Russian using Google Translate. Show original Show translation
17.12.2018

Hello!

Thanks for the feedback :)

Glad to help you. If you have any questions, suggestions or ideas for improving the site - write. We will be very grateful at the view from the outside :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.12.2018

The store is good. Orders always arrive quickly. But for the last order 131816331, the cashback was initially 785.2 p., Then decreased to 533.16 p. And only 355.45 rubles were confirmed.

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Hello, Natalia!

Thanks for the comment.

While cashback is pending, partners can make adjustments to the payout amount. At Vichy, the percentage of cashback you have depends on whether you are a new or regular customer.

According to the data from your account, we see that cashback is credited at a rate as for a regular customer. If you have not previously made purchases in the store, please inform us. We will do our best to understand the situation.

Happy New Year! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.12.2018

Cashback accrued pretty quickly. But the amount decreased in stages 3 times (as a result, 3 times lower than originally estimated), as the bell and the browser extension show. What causes outrage and misleading. You expect one, but in fact the figure is several times smaller. What% kb was indicated when buying I do not remember, did not write down.

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2018

Hello, Alexey!

Thanks for the comment.

The cashback in the VICHY store is not fixed, but depends on whether you are a new or regular customer. For some reason, the partners transferred the reward for your order at a rate, as for a regular customer.

We see that the issue of calculating the difference in funds has already been resolved.

If you have any questions - write, we will be happy to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.12.2018

The store is good, with the registration and receipt of the order no problems. Cashback has not been credited for more than a month. After contacting the care service, the issue was quickly resolved.

The review was translated from Russian using Google Translate. Show original Show translation
10.09.2018
The store’s website is hanging, promotional codes are not activated. And this is not the first time. I will not try to order there anymore.
The review was translated from Russian using Google Translate. Show original Show translation
06.07.2018

Everything is super! I made an order and got my cashback!

The review was translated from Russian using Google Translate. Show original Show translation
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