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Purchases at Tiendanimal ES with cashback in Spain

Information and conditions
3%
For a new client
1.5%
For an existing client
Waiting time for crediting cashback
Average waiting time for cashback: 60 days
Maximum waiting time for cashback: 90 days

 

Important! Cashback is not credited for purchases with vouchers.

Attention! Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

Reviews on Tiendanimal ES (20)

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We want the feedback to be helpful to people who buy with the cashback in Letyshops.
Therefore, we publish only our customers' reviews.
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07.04.2021

Cashback has never worked well for me, I always have to request it manually. Until a while ago they solved it for me automatically, but now a process begins that can take up to 3 months!

The review was translated from Spanish using Google Translate. Show original Show translation
08.04.2021

Hello Ramon.

Thank you for leaving your opinion.

Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners. Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. We also recommend that you deactivate all the extensions installed in your browser (some of them may affect reimbursement).

We have reached out to our partners to find out this issue. It may take 8 weeks for them to respond. Follow the status of your requests, please, we will contact you through the Help section of your account.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
20.01.2021

Cashback never works well for me in this store, I always have to put a message to get it. Of course, every time I put a message they solve it for me at the moment.

The review was translated from Spanish using Google Translate. Show original Show translation
21.01.2021

Hello Maria.

We understand your disappointment. Sometimes stores need more time to process the information and transmit it to us.

You have an open query on this matter, please reply to our manager. We are always happy to help our users.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
04.12.2020
It works great, I have already made several purchases from this store through the app and no problem.
The review was translated from Spanish using Google Translate. Show original Show translation
26.11.2020
Perfect!!! I made the purchase on a Tuesday night and the following day, Wednesday, I had already registered the Cash back for the exact money that I had calculated. It is recommended to use this page for your online purchases.
The review was translated from Spanish using Google Translate. Show original Show translation
04.10.2020

Letyshops is not reliable, I constantly have to be making inquiries, and many times I lose money, the only solution they always give me is to disable extensions and only use a browser tab, which I always do religiously when I make a purchase, very little seriousness on the part of Western pages, not so Asian sites that usually comply with the return, I am disappointed with the service.

The review was translated from Spanish using Google Translate. Show original Show translation
05.10.2020

Hi Margie or Hello Margarite.

We are sorry that you have such an opinion about our service.

Some extensions can really affect the cashback reflection, thank you for following our recommendations. We hope that such situations will not be repeated and your purchases will be successful.

If you have any questions, you can always contact us.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
04.09.2020

Fatal, the only store with which cash back does not appear anywhere.

The review was translated from Spanish using Google Translate. Show original Show translation
05.09.2020

Good day!

We have contacted our partners to understand the reasons for the loss of your cashback. As soon as we receive the response, the manager will notify you. We look forward.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
31.08.2020

The last orders that I have made are not registered and I have to claim the cash back, and even then most of the time they do not resolve it. Disappointed with the operation of LetyShops this last month.

The review was translated from Spanish using Google Translate. Show original Show translation
31.08.2020

Good afternoon.

We see that you have already created a query in the customer service.
We are very sorry for waiting for a response. The advisor will respond to you in the short term.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
14.06.2020

As most comments say, you have to complain because the cashback never appears. Letyshops should not work with this store if it gives so many problems, the bad image is borne by them.

The review was translated from Spanish using Google Translate. Show original Show translation
14.06.2020

Good afternoon.

We work with trusted and proven partners. If you have any questions about the cashback, please create a question to the customer service.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
10.05.2020

The cashback is registered but tiendaanimalES does not notify letyshop but claims the cashback, that's why I leave 1 star because they claim at the end they do not give you anything to remain eternally unconfirmed, the practice of animal tena is not very decent. Right now I have reopened two incidents with them and I am waiting for the solution as always with this store.

The review was translated from Spanish using Google Translate. Show original Show translation
11.05.2020

Good afternoon.

The cashback will be credited to the balance as soon as the partners transfer the commission. Waiting times are on the store page. During this time, the partners process and transmit the information to us. If you need help, please write to our customer service through the "Help" section.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
18.04.2020
The cashback is not automatically registered, but if you contact support they will solve it for you. Support prompt and friendly, very efficient!
The review was translated from Spanish using Google Translate. Show original Show translation
06.03.2020

Once again, I place an order in tiendanimal from lety shop without using any kind of discount on the page to access the cashback and I have to claim to receive it. This is the third (at least) time, it is true that they always end up reimbursing it but I have to make the complaint.

The review was translated from Spanish using Google Translate. Show original Show translation
09.03.2020

Good afternoon.

We really are very sorry that the cashback has not been reflected. This situation is also very unpleasant for us. We have created an appeal with your account, in which we turn to the partners to find out the reason for the loss of cashback and solve this situation. I wait your answer.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
28.01.2020

First time they deny me a cashback after having claimed, having followed the procedure correctly. I have had problems accepting coupons even in a physical store.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2020

Hi.

We observe the situation in your personal account. We see that the refund did not appear automatically. To find out the reason for the loss of the cashback, we had sent a request to the partners and unfortunately, we received a negative response. We recommend that you do not use promotional codes and third-party coupons when placing orders. We hope that our adviser's recommendations help you make the next purchases.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
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