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Don`t forget about Cashback shopping rules

Purchases at Tiendanimal ES with cashback in Spain

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed earlier.
Maximum waiting time for cashback: 90 days
If the shop`s T&Cs haven`t been violated and the item hasn`t been returned to the seller, cashback will be credited no later than this period.
Information and conditions
3% For a new client
1.5% For an existing client

 

Important! Cashback is not credited for purchases with vouchers.

Attention! Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.

Reviews on Tiendanimal ES (13)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
14.06.2020

As most comments say, you have to complain because the cashback never appears. Letyshops should not work with this store if it gives so many problems, the bad image is borne by them.

The review was translated from Spanish using Google Translate. Show original Show translation
14.06.2020

Good afternoon.

We work with trusted and proven partners. If you have any questions about the cashback, please create a question to the customer service.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
10.05.2020

The cashback is registered but tiendaanimalES does not notify letyshop but claims the cashback, that's why I leave 1 star because they claim at the end they do not give you anything to remain eternally unconfirmed, the practice of animal tena is not very decent. Right now I have reopened two incidents with them and I am waiting for the solution as always with this store.

The review was translated from Spanish using Google Translate. Show original Show translation
11.05.2020

Good afternoon.

The cashback will be credited to the balance as soon as the partners transfer the commission. Waiting times are on the store page. During this time, the partners process and transmit the information to us. If you need help, please write to our customer service through the "Help" section.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
18.04.2020
The cashback is not automatically registered, but if you contact support they will solve it for you. Support prompt and friendly, very efficient!
The review was translated from Spanish using Google Translate. Show original Show translation
06.03.2020

Once again, I place an order in tiendanimal from lety shop without using any kind of discount on the page to access the cashback and I have to claim to receive it. This is the third (at least) time, it is true that they always end up reimbursing it but I have to make the complaint.

The review was translated from Spanish using Google Translate. Show original Show translation
09.03.2020

Good afternoon.

We really are very sorry that the cashback has not been reflected. This situation is also very unpleasant for us. We have created an appeal with your account, in which we turn to the partners to find out the reason for the loss of cashback and solve this situation. I wait your answer.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
28.01.2020

First time they deny me a cashback after having claimed, having followed the procedure correctly. I have had problems accepting coupons even in a physical store.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2020

Hi.

We observe the situation in your personal account. We see that the refund did not appear automatically. To find out the reason for the loss of the cashback, we had sent a request to the partners and unfortunately, we received a negative response. We recommend that you do not use promotional codes and third-party coupons when placing orders. We hope that our adviser's recommendations help you make the next purchases.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
23.11.2019

I do not see the cashback of this purchase reflected, I do not understand why this happens and it happens to so many people.

The review was translated from Russian using Google Translate. Show original Show translation
19.12.2019

Good afternoon!

We have opened a consultation to the helpdesk, but, unfortunately, we have not received any response from you.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
15.11.2019

I also don't see the cashback reflected after making the purchase and letting 4 days go by.

The review was translated from Russian using Google Translate. Show original Show translation
16.11.2019

Hello!

We see that you have created a request for the loss of cashback. Soon our customer support advisor will answer you and help solve the problem.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
14.11.2019

Yesterday I made a purchase from here to this store and nothing has been reflected from Cashback, so my score is one star.

The review was translated from Russian using Google Translate. Show original Show translation
19.11.2019

Hello!

To clarify the situation and help you, we have created a query in the "Help" section. We will wait for your response.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
14.11.2019

Hello, I just made a purchase in this store and the cashback activated but it is not reflected in My account. Thank you

The review was translated from Russian using Google Translate. Show original Show translation
15.11.2019

Hello!

We see that you have created a request for the loss of cashback. Soon our customer support advisor will answer you and help solve the problem.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
28.10.2019

Hello, I just made a purchase by animal store, activate the cashback but when making the payment through Paypal redirects me to the paypal page losing the cashback, I have screenshots of the purchase, so that they solve the problem shortly, it is not First time this happens to me.

The review was translated from Russian using Google Translate. Show original Show translation
28.10.2019

Good afternoon.

We see that you have already created a query in the service department. We apologize for waiting for an answer. The advisor will answer you in the short term.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
11.10.2019
I put a star on the store, but I contacted LetyShops and they helped me super fast, very effective and they made me the right cashback, thanks a lot to LetyShopos.
The review was translated from Russian using Google Translate. Show original Show translation
02.10.2019

I have made a purchase in this store (TiendaAnimal) and nothing has been reflected in my Letyshop account ... However I have made several purchases in other stores and if it has been reflected ...

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2019

Good afternoon.

We see that to solve your situation, you have already created a consultation to the service of attention. The manager will help you solve this matter.

Regards.
LetyShops team

The review was translated from Russian using Google Translate.
Buy at Tiendanimal ES with cashback up to 3%
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You're a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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