I can't get my cashback because the telepizza do not deliver to my neighborhood very ugly telepizza :( I asked for a Dominos.
They never credit you for cashback, I always have to claim it from LetyShops. Of course, very professional, they always solve my problem satisfactorily. But it is very tiring to always have to claim it when with the other stores it is not necessary. A 10 for the management of LetyShops but a 0 for Telepizza.
Hello.
Thanks for your opinion.
The maximum waiting time for a Telepizza cashback can be 50 days. Sometimes stores need more time to process the information and transmit it to us.
We hope that such situations will not happen again. If you have any questions, you can always contact us.
Sincerely,
LetyShops team
If it is true that they do cashback ... I have not received it yet. The indo indicates that they have to prove payment and that there is no refund. They are some pizzas ... 30 minutes after bringing them they were not even on the table ... this process should be forced to be faster ... that waiting time is not very logical.
Hi Eduardo.
Stores need time to process the information and transmit it to us. Each store has its own estimated time periods to transmit information and remuneration for the order.
Do not worry. If the cashback is not credited on time, contact us, we will help you resolve this matter.
Kind regards.
Sincerely,
LetyShops team
I placed an order and my cashback was not registered, but I contacted Letyshop and after explaining what happened they themselves have processed the corresponding cashback. It took a while but everything is solved. Very happy!
Good afternoon.
It was a pleasure to help you :)
Sincerely,
LetyShops team
I have read opinions of people who say that the cashback was credited in 24 hours, I think it is totally false (it may be the case that it is) but in my case, after 2 orders, the delivery time of the cashback was 1 month , not 24h
Hello!
The cashback may take up to 24 hours after the purchase is reflected in your account. Stores need time to process the information and transmit it to us. To see the maximum time of the cashback crediting go to the "Orders and finances" section, and simply click on the arrow near the cashback amount.
Thank you for choosing to be part of the LetyShops family!
Sincerely,
LetyShops team
You all lie since all the orders I made gave me the cashbank within 2 days so less lies
Nothing of my order has been returned to me
Good afternoon.
To resolve the situation, we recommend that you contact the customer service through the sections "Help", "My queries" (from the web version of the mobile phone or from the computer) or write an email to support @ letyshops .com. Managers are always ready to help.
Sincerely,
LetyShops team
the last 12 orders that I have made throughout these months the cashback has never been reflected
Good afternoon.
To resolve this issue, the manager requested that you send a screenshot of your profile on the store page. Unfortunately, as we have not received a response from you and it has not been possible to help you. Please send the necessary photo to support@letyshops.com (opens in new tab) when you will have time. We will wait :)
Sincerely,
LetyShops team