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Don't forget about Cashback rules and advices

Purchases at Связной трэвел with cashback

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 50 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
1.75% За оплаченный заказ отеля
1.5% За оплаченный заказ Ж/Д билетов
0.9% За оплаченный заказ авиа билетов

Уважаемые пользователи, обращаем ваше внимание, что после оформления заказа в Связной трэвел в личном кабинете кэшбэк будет отображаться 0.00 рублей, но в ходе обработки заказа сумма кэшбэка изменится и будет правильно отображаться. Приносим извинения за неудобства!

Reviews on Связной трэвел (9)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
22.04.2018
I did not like that Svyaznoy delays the payment of cashback, the flight was, the purchase was 25.02, until 16.04 the store had to confirm the order, but has not done so until today. I attached photos of confirmation (itinerary receipt and photo of tickets that I made on the way), thanks to the service of care, they very quickly resolved this issue and credited cashback :)
The review was translated from Russian using Google Translate. Show original Show translation
23.10.2017
There is no sense to use cashback. The site immediately changes prices after clicking on a link from Letishops. Had a ticket to Thailand for 37 thousand (http://prntscr.com/h122q7). After applying Letishopsa received 38 thousand (http://prntscr.com/h1234d). But that is not all. I have Yandex.Market Advisor and he intercepted the order in AviaSales on Svyaznoy, offering 36 thousand. Yandex Discount was also killed by Letishops. In other words, buying through Letishops in Svyaznoy is more than 5% more expensive than other referrals or Svyaznoy's own offer.
The review was translated from Russian using Google Translate. Show original Show translation
03.11.2017

Hello!

Thank you for your feedback. Many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. We placed this information on the store page on our website in order to warn our users about possible cost fluctuations.

The fact is that the price that various aggregators offer you directly depends on which link you went to the site, what location was fixed at the time of the transition, what demand for your chosen route, and even what device made the transition.

Clicking on one of the links, the other will automatically be overwritten. In any case, you can do what is best for you.

There will be questions - you can always write to us. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.08.2017
It is not the first time that the cashback is being massively rejected, while the "customer care" service requires information (screenshots from the personal account with order numbers) to resolve the issue, which no normal person will provide for 50-90 rubles, but find out directly with the store refuse.
The review was translated from Russian using Google Translate. Show original Show translation
24.10.2017

Good afternoon!

Thanks for the feedback. The cashback is automatically credited based on the data from the service. The order may be rejected if any changes were made to the price of the goods, for example, if a discount or coupon was used which is not listed on our website, there was a partial redemption of the order, as well as other changes.

Indeed, in order to understand the reason for rejection of orders, we need any proof of payment, such conditions of cooperation with cashback partners.

We sincerely want to help you, but, unfortunately, we cannot cope without your help.

We will wait for screenshots from you. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.08.2017
The second time I make a purchase through Svyaznoy-travel and the second time, Svyaznoy cancels cashback some time after the ticketing. Penny cashback and he tries to hold.
The review was translated from Russian using Google Translate. Show original Show translation
16.08.2017

Good afternoon!

Thanks for the feedback. We sincerely regret that the cashback for orders has declined, but you do not worry, we will try to understand the situation and help you.

Confirmation and rejection of the cashback is automatically based on the data that the service transmits to us. The cashback for the order may be rejected if after its execution changes were made to the order, namely: part of the order was redeemed, service positions in the order were changed, and other changes. You also need to place an order in one browser session and follow the rules for making purchases with cashback: https://letyshops.ru/pravila

Sometimes, unfortunately, stores / services transmit incorrect information about the status of orders, and there is an erroneous rejection of cashback.

In order to contact the service and find out the reason for the rejection of orders, we need any proof of payment, not necessarily a check, it can be a screenshot of the personal account of the service. Please leave an appeal through your personal account, the "Help" section, we will try to help you resolve the issue with rejected orders.

We will wait for your appeal. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.08.2017
My cashback was rejected, bought plane tickets at a connected travel.
The review was translated from Russian using Google Translate. Show original Show translation
25.01.2018

Hello!

Thank you for your feedback.

We are very sorry that you faced this situation when placing orders through our service. For questions about the lost cashback, you can always contact our customer service. We will try to understand the situation and help you.

We would appreciate feedback. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.05.2017
I bought tickets, especially because of the cashback had already managed to fly and return, cashback was rejected, because of not confirming the order. I do not recommend buying tickets to Svyaznoy.Travel.
The review was translated from Russian using Google Translate. Show original Show translation
22.01.2018

Good afternoon, Cyril!

Thank you for your feedback. We understand your dissatisfaction about not earning a cashback, but do not be upset, we will definitely help you with this issue. To do this, please leave a message through your personal account, the "Help" section and specify information about rejected orders.

We will wait for appeal.

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.01.2017
Coming in from your website the cost of the ticket increases, than if you go directly from for example with air sales.
The review was translated from Russian using Google Translate. Show original Show translation
10.01.2017

Good afternoon!

Thank you for your feedback. Unfortunately, indeed, some booking services reserve the right to change the cost of their services depending on the source of the transfer. That is why before switching to this service, we published information that after switching to the Svyaznoy Travel website through our service, the airfare may differ from the cost when going directly to the Svyaznoy Travel website.

If you have any questions or suggestions about the work of our service, please contact us, always happy. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.10.2016
We ordered tickets from Helsinki to Prague with my wife. Cashback came and pleasantly pleased. Thank you!
The review was translated from Russian using Google Translate. Show original Show translation
20.08.2016
I do not need such a cashback from a coherent one, I wanted to order a train ticket, I think now I will get at least some kind of a penny from the purchase, the ticket prices are about 300-400 rubles more expensive compared to the Russian website.
The review was translated from Russian using Google Translate. Show original Show translation
22.08.2016

Hello!

Thank you for your feedback. Unfortunately, the cashback rate depends not only on us, but also on the service and the reward we are given for your orders. If in the future the service increases the amount of remuneration, we will be happy to increase the cashback rate so that your purchases are even more profitable. We are very sorry that buying tickets through the Svyaznoy Travel service is not very profitable for you.

There will be questions, please contact. Have a nice day!

Yours faithfully,
LetyShops team

The review was translated from Russian using Google Translate.