Purchases at Platanomelon ES with cashback in Spain
- Cashback is not credited in case of using any voucher or discount code.
- Cashback is credited only for the article net value excluding the value added tax, all other taxes and fees and the additional costs for delivery and shipping.
If cashback for your order has not been added to your account with "Pending" status within 24 hours after the purchase has been made, please create a corresponding request in your LetyShops personal account.
Reviews on Platanomelon ES (8)
Therefore, we publish only our customers' reviews.
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Every time I have bought in this store through letyshops I have had to open a dispute because the cashbak did not appear pending. It took months but they finally confirmed it to me.
Hello!
We've just reviewed your account and see that partners have accepted all of your requests. Do not forget to accept cookies after activating cashback and not to use some coupons or discount codes in the future.
If you have any questions, don't hesitate to write.
All the best,
the LetyShops team
Good quality of the products, although I have an order that does not arrive, I did it on 12/19/2020 and it still does not arrive
Hello,
Thank you for sharing your shopping experience in this store.
To resolve this issue, we recommend you contact the Platanomelon support team. We are sure that they will help you as soon as possible.
Sincerely,
LetyShops team
It is the first time that I buy in this store, it took about 15 days to give signals of the order, but so I received the mail that the order was ready to ship the next day I had it at home. The products are of good quality and they come sealed so a 10 for them :) Regarding the cashback, I was rewarded when the delivery man gave me the order, another 10 !! Very satisfied with the store and the products;)
Hello! I have made a purchase in the 7-day Premium period and my account does not reflect the return of the additional 30%, only the 5% that the store had.
Hello!
The Premium account does not offer 30% cashback, but increases the base rate by 30%. For example, the base rate at (store) is - 4%. With a premium account, you get 4% + 1.2% (30% от 4) = 5.2%.
If you have questions, write to our customer service.
Sincerely,
LetyShops team
