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Don't forget about Cashback rules and advices

Purchases at O'STIN with cashback

Time for crediting cashback
Average waiting time for cashback: 40 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 75 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
5% За оплаченный заказ
2.5% За оплаченный заказ с промокодом

Кэшбэк не начисляется за заказы сделанные в мобильном приложении O'STIN (Android или iOS).

Reviews on O'STIN (142)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
18.10.2018

Even after the appeal to you there was no change. Still offer to wait for cashback until 19.11, my order was 05.09. This has never happened before and I don’t want to contact your service anymore !!!!! I do not recommend to anyone. I understand the expectation of the month is the maximum, but not 75 days !!!!

The review was translated from Russian using Google Translate. Show original Show translation
18.10.2018

Hello, Elvira!

Thanks for the comment.

The maximum time for cashback from the O'STIN store is 75 days. We published this information on the page to go to the store. You can also check the estimated date of crediting of funds in the "Orders and Finance" personal account section by hovering your mouse over the question mark next to the cashback status.

Elvira, we understand that waiting a bit troublesome. Care manager Anna keeps your question under control and will help if difficulties arise.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.10.2018

Awful service. Cashback in 75 days ???? Are you kidding? Nowhere is there such a long wait as here. I've been waiting for more than a month. Disappointed. I will not make out.

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2018

Good afternoon, Elvira!

Thanks for the feedback.

Cashback status change occurs immediately after the store transfers a reward. The time for enrollment is necessary for partners to deliver orders, process information and transfer it to our system.

In order to inform our users when to expect cashback crediting to the balance, we posted information about the average, also the maximum cashback crediting time on the store page.

Also, for your convenience, you can see the approximate (or maximum) date of the cashback deposit on request in your account. To do this, move the mouse over the question mark next to the status "Pending".

If there are more questions about the service, be sure to write. We will be happy to answer them.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2018

Activated promo code on increased cashback -11 percent with promo code and 22 without. Made two orders. No cashback is charged at all! We have to spend time creating appeals. The impression that increased cashback is a fiction, a way to get Austin to buy at the store. With the usual size of cashback accrued instantly. And then "let's wait a day." I waited. As a result, did not even doubt - as it was not. Now I wait that the support service will answer.

The review was translated from Russian using Google Translate. Show original Show translation
04.10.2018

Good afternoon, Alexandra!

Thanks for the comment.

Most orders from partners come to our system during the day from the date of registration. There are also a number of stores, the reward from which comes within a few days. We notify on this feature on the page of shops, in the section "Information and conditions".

Alexandra, do not worry, please, we will do our best to understand the reason for non-accrual and resolve the issue.

Have a great day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.09.2018

Cashback comes longer than a month! And then you need to constantly remind about yourself !!!

The review was translated from Russian using Google Translate. Show original Show translation
21.09.2018

Hello Irina!

Thank you for your feedback.

The maximum waiting time for cashback on orders O'STIN store - 75 days. This information is published on the store page on our website. This time is necessary for partners to process orders and transfer data to us.

There will be additional questions or suggestions - write. We will be happy to help. Thank you for using our service.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.09.2018

Beautiful, high-quality things, I put my granddaughter in your store for the second year, the sizes are the same, delivery is on time, only cashback does not come in full. We have been carrying things for a long time, there was no return, but they did not give away the cashback.

The review was translated from Russian using Google Translate. Show original Show translation
07.10.2018

Good afternoon, Olga!

Thanks for the feedback.

In order to understand the situation in more detail, we created an appeal to the service of care. You can get acquainted with it and give an answer in the section "Help" - "My downloads". We hope that shopping with cashback in the O'STIN store will bring you only positive emotions.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.09.2018

I have been buying things for myself for a long time. And now opened a series for children. Very interesting and high-quality things. Cashback always comes, problems never happened.

The review was translated from Russian using Google Translate. Show original Show translation
28.08.2018
Many very interesting and beautiful models for tall and slender girls! I would like to see the section on myself with a growth of 1.50 and the type of figure "pear"))
The review was translated from Russian using Google Translate. Show original Show translation
27.08.2018

I made an order 08/24/2018 with delivery to the store, I received a notification that a message will arrive after delivery The message came only 08/27/2018 and you need to pick it up until 08.28.2018. Complete nonsense, could go on the weekend to buy without any problems. Specially complicated to buy without any cashbacks in the store. So there are no preferences.

The review was translated from Russian using Google Translate. Show original Show translation
29.08.2018

Hello, Denis!

Thank you for the detailed description of the situation.

We are very sorry that this situation has happened. Perhaps this is the specifics of working with online shopping and the store needs more time to complete the order. We hope in the future such situations will not happen again.

There will be questions or suggestions - be sure to write. Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.08.2018

small dimensional grid! And so the prices are good, a lot of the product was liked !!!

The review was translated from Russian using Google Translate. Show original Show translation
16.08.2018

In June, I made and paid for the order, already in the middle of August, the cashback was never credited ((

The review was translated from Russian using Google Translate. Show original Show translation
30.08.2018

Good day!

Thanks for the comment.

It is important for us to analyze this situation and help to ensure that purchases with the service bring only positive emotions.

If it happens that the cashback for the purchase is not fixed, be sure to understand the reasons and give recommendations so that this does not happen again in the future. Colleagues from the service of care turn to partners, through which we cooperate with stores, to find out why the cashback did not appear. Since we cooperate indirectly with the stores, we get an answer on average within 2-4 weeks.

An appeal to the care service №1405557 was created on your behalf. Please respond to the appeal so that we can help as soon as possible.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.08.2018

More than once I order clothes to Austin - no complaints. Fast delivery, quality clothes - happy. I will still order - I have accumulated points in Austin, I will pamper myself))

The review was translated from Russian using Google Translate. Show original Show translation
04.08.2018
I read other reviews on the store and was upset; mentally prepared to wait a couple of months. However, I was credited with cashback this morning; waiting time is 15 days. Keep it up, O'stin!
The review was translated from Russian using Google Translate. Show original Show translation
03.08.2018

I made an order by going through the application, the cashback was not displayed ...

The review was translated from Russian using Google Translate. Show original Show translation
14.08.2018

Svetlana, hello!

Thank you for reporting this situation.

To help you understand the details, we have created an appeal to the service of care. You can get acquainted with it and give an answer in the section "Help" - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.07.2018
By itself, Austin’s shop is crooked in cashback, but Letishop’s support service is just great! Operational solution even unsolvable problems. Very nice to deal with you. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
10.07.2018
Hello, really like your store. Thank you very much for solving problems with cashback. Good bonus for purchases. We will still buy from you.
The review was translated from Russian using Google Translate. Show original Show translation
08.07.2018
Very polite unobtrusive staff in the store in the shopping center "Maxi" in Petrozavodsk.
The review was translated from Russian using Google Translate. Show original Show translation
05.07.2018

Disgusting online store! So that the buyer does not use prokomokod, did not receive 300 bonuses for self-export goods "hide". Things are scattered at different points of pickup, although in every store there is size. The promotional code is not valid for the entire order, but only for the amount ordered in one store. With cache also. You come, and someone canceled the order (it is impossible to cancel it in your personal account), the cache is not charged. Super! Keep it up!

The review was translated from Russian using Google Translate. Show original Show translation
24.07.2018

Good afternoon, Anastasia!

Thank you for the detailed description of the situation.

It is a pity that when placing an order there were difficulties. After reviewing your call to the service, we noticed that the purchase you made was re-arranged with the replacement of the order number. For this reason, the cashback was rejected. We sincerely hope that such situations will not happen again. The reward for this order is credited to your balance as a bonus.

There will be additional questions or suggestions - write, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.06.2018

Place your order in May, get cashback in August. Sadness

The review was translated from Russian using Google Translate. Show original Show translation
30.06.2018

Hello Irina!

Thanks for the comment.

Indeed, the maximum term for depositing cashback from this store is 75 days. We would like to draw your attention that funds can be credited before the specified date :)

Irina, if the cashback is not confirmed before the deadline - be sure to email us. We will help resolve the issue.

We wish you a pleasant shopping and a great mood!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.06.2018

Made an order from 06/19/2018, the order number №6704593000 cashback is not accrued. And this is not the first time cashback is not charged. It is a pity, but I do not want to use this service.

The review was translated from Russian using Google Translate. Show original Show translation
30.06.2018

Good afternoon, Margo!

Thank you for reporting difficulties with cashback.

On your behalf, we created an appeal to the care service to resolve the issue. We will be glad to receive information about your order on the "Help" tab - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.06.2018
Thank you very much for the quick solution of problems on declined cashbacks!
The review was translated from Russian using Google Translate. Show original Show translation
07.06.2018
Something a lot of negative reviews on Austin. From other stores enroll in 2-3 days. And in Austin, I was rejected cashback. After contacting the support service, everything was charged. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
07.06.2018
After a review of a cashback rejection left here, it was transferred in a few hours. Thank you LetyShops for not disregard our questions!
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

I read the reviews and decided to find out too - for what reasons reject. Questions about orders: Order No o575856997 from 06/30/2017, Order No o600278657 from 10.11.2017, Order No o650406774 from 04/25/2018

The review was translated from Russian using Google Translate. Show original Show translation
07.06.2018

Hello, Elena!

Thank you for writing to us. After reviewing your personal account, we noticed that you have already created an appeal to the care service to resolve this issue. The manager will return with an answer within a day.

Thank you for shopping with us.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.06.2018

shop-thrower! I do not advise buying here if you want to get a cashback. I ordered it on April 12, paid the courier on April 14, and only today, on June 6, I received an answer that cashback was refused. You will not enter the personal account, it gives error 502. Razvodilovo.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Good afternoon, Denis!

Thanks for writing to us. Sorry, please, a technical error occurred and the cashback was rejected. At the moment, cashback is already credited to your balance. After analyzing your account, we noticed that you were able to restore access to it and made transitions to various stores.

There will be questions and suggestions for the service, be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.06.2018
thank. Cash back returned. Cashback 137.43 rub. successfully enrolled (on order No.o648568664 in the O'STIN store).
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

She made several orders to Austin. All by the rules. All bought. And two cashback orders were rejected. Order numbers o0662183995 and o661551766. Two more orders are waiting for Cashback confirmation. Every time prove that everything is done according to the rules. I do not even want to use this service.

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Hello, Olesya!

Thank you for sharing your shopping experience through our service.

Cashback rejection and confirmation is an automatic process that is carried out based on the data entered into the system. Causes of cashback rejection can be applied coupons or promotional codes that are incompatible with cashback, as well as changes to the order after placing through our service.

According to the information from your account, you openly contact customer service. With your help, we will definitely try to understand the reasons for not accruing cashback and help solve this issue.

We hope you continue shopping with us.

Have a nice day!

Respectfully,
command of LetyShops

The review was translated from Russian using Google Translate.
06.06.2018

The order was made 04.05.18. The order is fully purchased, did not return to the store. Cashback somehow rejected (((

The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018

Hello Svetlana!

Thanks for the comment.

Do not worry, please. According to your account, this issue has already been resolved in circulation # 1359507.

There will be questions or difficulties - contact us. We will be happy to help.

Have a nice day!

Respectfully,
command of LetyShops

The review was translated from Russian using Google Translate.
01.06.2018

I made an order through the application, repaid 05.28.18, but nothing appeared in my orders. Likely deception (

The review was translated from Russian using Google Translate. Show original Show translation
01.06.2018

Hello, Xenia!

Thank you for writing.

Unfortunately, situations of loss do happen, and they are very unpleasant for us. Do not worry, please, we will try to help you.

To understand the reasons for losing cashback and help you, we created an appeal through the "Help" section of your personal account.

We will wait for feedback. Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.05.2018

Similarly. I paid on April 12th and to the present, no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
24.05.2018

Good afternoon, Denis!

Thanks for the comment. At the moment, reward for orders is pending, as the store has not yet confirmed its acceptance. Cashback status change occurs immediately after the store credits the reward. What could you notice about already successfully credited cashbacks for your orders?

The time for enrollment is necessary for the store to deliver the order, process the information and transfer it to our system. Each store needs a different time for this process.

In order to inform our users when to expect cashback to be credited to the balance, we posted information on the average (for some stores also maximum) time for cashback crediting on the page of each store.

Also, for your convenience, you can see the estimated date of cashback on cash order in your account. To do this, simply hover your mouse over the question mark next to the status "Pending".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.05.2018

Made an order. Registered personal account. And cashback accrued less as a regular customer. 35 instead of 52 percent.

The review was translated from Russian using Google Translate. Show original Show translation
24.05.2018

Good afternoon, Oleg!

Thanks for the comment. In this store there is no categorization, whether you are a new or regular customer of the store. The percentage of return depends on whether the order was placed using a promotional code or without.

If you made a purchase without using a promotional code, be sure to inform our customer service. Managers will help resolve the issue.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2018

Well, I don’t know, I made orders in early April, there is still a non-confirmed cashback

The review was translated from Russian using Google Translate. Show original Show translation
03.05.2018

Hello Maria!

Thank you for sharing your opinion. The cashback on your orders has not yet been credited, since the maximum confirmation date has not yet passed. You can view this date for each order. To do this, move the mouse cursor over the question mark next to the status “Waiting”.

We will need our help - write, we are always happy to communicate.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.05.2018

I have been buying more than 10 times through LetyShops, the maximum amount after which cashback appeared is -1 hour, and confirmed within 10-15 days.

The review was translated from Russian using Google Translate. Show original Show translation
30.04.2018

The purchase was made on March 17, the cashback is still not credited

The review was translated from Russian using Google Translate. Show original Show translation
02.05.2018

Hello, Albert!

Thank you for writing. Do not worry, if you have already received the goods and the order was issued with all the rules for purchases with cashback - he will be credited to your balance in the near future.

We would like to draw your attention to the fact that each store with which we cooperate has a maximum period during which the order data is being processed.

The maximum term for crediting cashback on your order is 31.05. You can watch this date yourself by hovering your mouse over the question mark next to the cashback status.

If there are any delays in crediting the cashback, please write. We will help in this situation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.04.2018
Excellent shop! There were no problems with enrollment of cashback) Received within 10 days)
The review was translated from Russian using Google Translate. Show original Show translation
24.04.2018

All perfectly!

The review was translated from Russian using Google Translate. Show original Show translation
17.04.2018

The purchase was made in the middle of November 17, the cashback was confirmed only 16 A P R E I !!!!!

The review was translated from Russian using Google Translate. Show original Show translation
17.04.2018

Hello, Alexey!

Thanks for the comment. We apologize for such a long wait for cashback. Unfortunately, indeed, the status of your order has changed only now.

If in the future such delays occur and the maximum waiting time for a cashback is exceeded, be sure to let us know.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2018

The cashback percentage is high, but enrollment takes a very long time.

I made a purchase in November 17 - I was credited in April 18 and yes, there is no payment on the card on the Internet, I just came to the store, took out my stuff from behind the counter and struck just like that.

The review was translated from Russian using Google Translate. Show original Show translation
14.04.2018
Thieves and deceivers. Steal cashback. Cancel orders. Problems do not solve. The quality is extremely low. The prices are huge. Even if things were of normal quality, prices would be high. And with this quality, the store has 1000 percent or more of profit from each item sold to the next mug. Worse store can not be found.
The review was translated from Russian using Google Translate. Show original Show translation
11.04.2018

For unknown reasons, in the store orders over the Internet are closed and arranged as a regular sale. As a result, cashback is not charged. Be careful.

The review was translated from Russian using Google Translate. Show original Show translation
11.04.2018

A very unpleasant situation with this store recently, did not confirm cashback for a long time, then at once rejected many cashbacks, among which there were 10 completed orders. She created an appeal to Letishops, provided all the screens that orders were fulfilled, received an answer that they would request information from the store, I’ve been waiting for more than a month, silence. And the amount of cashbacks is more than 2000. Today, again, the deviation of 5 completed orders has come. Already suggests ... a friend uses another cashback service, there are no such problems with this store. It is very unpleasant and insulting to lose money!

The review was translated from Russian using Google Translate. Show original Show translation
12.04.2018

Good afternoon, Natalia!

Thanks for the comment. We are very sorry that the cashback for orders was rejected. We ask you not to get upset, we promise that we will do everything possible to resolve the issue in your favor.

Together with you, we expect a response from partners. The delay is due to the fact that we cooperate with all the shops / services not directly, but through special programs, so there is a delay in transmitting information to us.

Your messages are kept under control by our managers. As soon as the answer comes, we will immediately contact you.

Natalia, you have been with us for quite a long time, sincerely we hope that you could be convinced of our honesty and openness towards our clients.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.04.2018
I did not see such a large assortment in any store.
The review was translated from Russian using Google Translate. Show original Show translation
05.04.2018

Cash accrued without delay.

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2018

I was quickly served. Helped to choose a product.

The review was translated from Russian using Google Translate. Show original Show translation
05.04.2018
Thanks to the crew for the summer! Restored my un scored points!
The review was translated from Russian using Google Translate. Show original Show translation
27.03.2018

I made a purchase through Letishops, but the cashback was not credited, I was upset ...

The review was translated from Russian using Google Translate. Show original Show translation
27.03.2018

Hello!

Thanks for your feedback. We really don't want you to get upset.

In order to help you, we have created an appeal through your personal account, the "Help" section. To resolve the issue, we really need your assistance. We will expect your answer.

Spring mood you! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.03.2018

Good day. Sent zakas, all activated cashback is not credited.

The review was translated from Russian using Google Translate. Show original Show translation
24.03.2018

Good evening!

Thank you for your feedback.

Do not worry, your question will be considered and we will try to help you. Please send a screenshot of the order from this store to your appeal.

We expect your information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.03.2018
O'STIN is near my house) I love it for good patterns, size range, system of discounts and bonuses. At the end of November, she decided to order in the online store through letyshops, and was not disappointed)))) The liked jacket cost in the store 4999, on the site 3499 + 300 bonuses for self-pickup + good cashback from letyshops. I took it from the store the next day, the bonuses immediately came to the card and the cashback was credited according to the conditions))). And the jacket in the store only for the New Year fell and then up to 3999))). SMS came about all the movements of my order. Now, my lover bought trousers and a shirt, because in the store they didn’t have such a thing, after a week they took it in the same store near the house, tried it on, paid for it, 300 bonuses already on the O'STIN card, I’m waiting for the cashback to be credited I hope to charge earlier)
The review was translated from Russian using Google Translate. Show original Show translation
09.03.2018

The store is really good. Constant promotions and discounts, which is very good. But with the accrual of cashback eternal problem. It is not only a long wait, but also an incomprehensible refusal. Hung cashback 2, one since November last year, and the second since February. Suddenly, the refusal (((. And the most interesting is that these are the biggest cashbacks for all my purchases. What is most interesting, in these these orders there were not even any complaints, the size did not change, everything was perfect. Only for this the store will receive 3 *.

The review was translated from Russian using Google Translate. Show original Show translation
09.03.2018

Good afternoon, Catherine!

Thank you for your feedback. Cashback is confirmed or rejected automatically after the store sends us order information.

The reasons for which the cashback can be rejected can be:

- cancellation, partial purchase or change of the order,

- violation of the rules of purchases with cashback,

- use of promotional codes, discounts, or bonus programs that are not on our website.

Also, unfortunately, there are situations when the cashback is rejected erroneously.

According to our data, you have already created an appeal to the service of care in order to understand the reason for not earning cashback. Very soon, the manager who deals with your question will contact you and try to help.

Have a nice day!

With care,
LetyShops team

The review was translated from Russian using Google Translate.
08.03.2018
My cashback was pending automatically. Enrolled in a week. All perfectly!
The review was translated from Russian using Google Translate. Show original Show translation
06.03.2018
Surprised by the low ratings for this store and the Letishops service in relation to it. Yes, cashback hangs for a long time in anticipation, but what to do, such rules. This is not the only store with a long wait for cashback. So far, I only once had to contact me about the passage of the maximum cash deposit date, all the others were confirmed on time. And then I don’t see any problem with contacting the Letisops support service, the guys always help and very quickly. The store itself is also happy, everything is easy and simple, the bonus system is generally super.
The review was translated from Russian using Google Translate. Show original Show translation