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Purchases at Ormatek with cashback in Spain

Time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions

Reviews on Ormatek (13)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
25.09.2019

I bought a mattress, a bed, a cover, the total amount of purchases was more than 27 thousand. Cashback on a premium account was not credited. Only 400 rubles were credited. Due to the application and care service .... Ormatek disappointed

The review was translated from Russian using Google Translate. Show original Show translation
26.09.2019

Good afternoon!

Unfortunately, information about your order was not received in our system.
If the client does not have a cashback, we are always ready to sort it out and turn to partners for additional information. A response to your request has not yet been received. The delay is due to the fact that we are not cooperating directly.

We always try to take care of our users, so while we compensated for part of the cashback from the company's funds.
We are waiting with you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.09.2019

I bought a mattress in Ormatek, there is no cashback, all the reviews are true!

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2019

Artem, good afternoon!

We will try to resolve this issue.
Already created an appeal to the care service. The manager is waiting for your response in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.09.2019

I will not put an assessment. here according to reviews I got the impression that the store is dishonestly working on this program. I, like most buyers, did not accrue cashback. I turned to support, sent all the necessary screenshots in confirmation and the issue was resolved in my favor from the LetyShops fund. Think for yourself, decide for yourself ...

The review was translated from Russian using Google Translate. Show original Show translation
01.09.2019

Good afternoon!

Ormatek has established itself as a reliable partner. Your order really did not receive information. The reason for this could be: the work of third-party extensions, the use of promotional codes from other sites or the transition to other pages during the checkout process.

We hope that the recommendations provided by the manager in circulation will help to avoid similar situations in the future :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
21.08.2019

An order for 18 thousand, cashback was not confirmed, like all other stores for large purchases

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2019

Good afternoon!

We see that the cashback for the purchase did not appear automatically. To find out why he was lost, they turned to partners. Waiting for an answer takes about 6 weeks, since we cooperate not directly, but through a special program.

The manager keeps the issue under control. As soon as there is news, will report in circulation.
We are waiting together.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.05.2019

Like many in the reviews, the cache accruals were rejected, I am composing an appeal to the support service, a little later I will unsubscribe about the results of solving this issue ....

The review was translated from Russian using Google Translate. Show original Show translation
11.05.2019

Hello!

Thank you for sharing the situation.

Care manager Nastya will try to figure it out and help. This requires your assistance. Please respond to the appeal. This can be done through the "Help" section of your personal account or by email at support@letyshops.com.

Thanks in advance for your time :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.03.2019
Cashback appeared immediately after the order, accrued 3 days after the purchase.
The review was translated from Russian using Google Translate. Show original Show translation
06.02.2019

Cashback rejected, although the order was accepted for production!

The review was translated from Russian using Google Translate. Show original Show translation
07.02.2019

Good afternoon, Michael!

Thank you for your comment.

Compensation is rejected based on information from partners. This can happen if the recommendations for placing an order with a cashback were violated. On the issue of rejection from your account, an appeal to the care service is open. The manager will make every effort to help.

There are questions - write, we are always happy to answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2018

Rejected kb even before the ordered mattress was delivered

The review was translated from Russian using Google Translate. Show original Show translation
04.01.2019

Good afternoon, Aleksey!

Thank you for informing.

It is a pity that such a situation has occurred. To resolve the issue, an appeal was made to the care service. We hope for your help and we are waiting for information on the order in order to understand together the reason for the rejection of the fee.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.12.2018

Made an order, cashback hung. Today I saw that Ormatek rejected a cashback.

The review was translated from Russian using Google Translate. Show original Show translation
20.12.2018

Hello!

Thanks for the comment.

We will try to figure out the reason for rejecting cashback on request. To do this, create an appeal through your personal account. You can find it and answer in the "Help" section, the "My contacts" tab.

We will wait for the information.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.10.2018

Pretty sloppy work. I paid the delivery twice. After that, he corresponded with support for a very long time, wrote several applications for a refund. In the end, everything was returned, but I had to wait decently. Perhaps when buying Ormatek products, you should go to a regular store.

The review was translated from Russian using Google Translate. Show original Show translation
07.10.2018

Good afternoon, Denis!

Thank you for your feedback.

It is unfortunate that there were difficulties with the order. After analyzing your appeal to the care service, we noticed that the order received a positive response from partners. We sincerely welcome such a result. We hope that in the future all your orders will be recorded automatically.

If you have questions or suggestions - please contact. Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.09.2018
Quickly, without any delay, cashback is credited
The review was translated from Russian using Google Translate. Show original Show translation
10.08.2018
The order was placed 07/19/18, delivery and payment was 07/31/2018, cashback should be confirmed on 08/18/2018, today 10/08/18 and cashback confirmed !!! A cashback appeared immediately, as I made an order and a rather big amount ... Today I withdraw funds. So in this regard, Ormatek didn’t let us down))) I bet 5 * for cashback, otherwise ... there were problems with delivery, as they say solid 3 *
The review was translated from Russian using Google Translate. Show original Show translation
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