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Don't forget about Cashback rules and advices

Purchases at LuckyCosmetics with cashback in Spain

Time for crediting cashback
Average waiting time for cashback: 60 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Information and conditions
3.5% За оплаченный заказ нового пользователя магазина LuckyCosmetics
1.9% За оплаченный заказ нового пользователя магазина LuckyCosmetics с использованием купона
0.5% За оплаченный заказ постоянного пользователя магазина LuckyCosmetics

Reviews on LuckyCosmetics (11)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
10.09.2019
The store is excellent. Lost cashback, the transition is fixed.
The review was translated from Russian using Google Translate. Show original Show translation
07.07.2019

I have been using the store for a long time, their work pleases. But it’s not at all clear to me why the term for accruing cashback from this store is 2 (!!!) months.

The review was translated from Russian using Google Translate. Show original Show translation
08.07.2019

Good afternoon!

Cashback is accrued automatically after processing and transmission of information by partners on orders, and this takes time. Each store has its own deadlines.
For LuckyCosmetics, the average wait time is 60 days.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.01.2019
Good afternoon, the store is good, they are working smoothly, and cashback has already been credited, I hope that everything is correct) Thank you)
The review was translated from Russian using Google Translate. Show original Show translation
11.12.2018

Good afternoon, the service began to work badly !!! From the beginning, with Ali, several cashbacks were lost, and with rather large amounts of the order, I didn’t find out, and now LuckyCosmetics didn’t answer, don’t say hi ... although the transition was fixed and everything was done as usual ...

The review was translated from Russian using Google Translate. Show original Show translation
29.12.2018

Hello!

Thanks for the feedback left.

Do not worry, please, we will do our best to understand the situation. To do this, they created an appeal to the care service. You can find it and answer in your account, section "Help" - "My appeals".

We hope for your answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.08.2018

The store is good. But four orders and not a single cashback accrued.

The review was translated from Russian using Google Translate. Show original Show translation
21.08.2018

Hello, Natalia!

Thank you for your feedback.

Reasons for not paying cashback can be: the work of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store.

We created a call to the care service to help you figure this out. We will be happy to receive information about orders on the tab "Help" - "My contacts".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.07.2018

I liked the store very much. Quickly assembled and sent the order. They put a present, which is very nice. Cashback accrued weeks after 2. I will order more. Product quality is on top. I recommend.

The review was translated from Russian using Google Translate. Show original Show translation
06.07.2018
The store is conscientious, the package arrived very quickly after five days, they put free probes to the order and the cashback was credited quickly after a week.
The review was translated from Russian using Google Translate. Show original Show translation
12.06.2018
Thank! Everything is clearly debugged! It is convenient to withdraw funds: either to a card or to a telephone.
The review was translated from Russian using Google Translate. Show original Show translation
06.06.2018
Thank you very much support service !!! The problem was solved, money was charged !!!
The review was translated from Russian using Google Translate. Show original Show translation
26.05.2018

Hello! I made an order and immediately paid for it. Cashback never showed up. With other stores I had no such problem.

The review was translated from Russian using Google Translate. Show original Show translation
26.05.2018

Hello, Sophia!

Thank you for your comment.

To resolve the issue, we created an appeal to the care service on your behalf. You can familiarize yourself with it and give an answer in the "Help" - "My appeals" section.

Have a sunny weekend! :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.03.2018

Made the first order in this store. The transition to the store is fixed, but the cashback did not appear. Ali has also not been charged recently. When contacting the Care Service, it is required to prove something, to do screenshots (which I can not do). More trouble, easier to forget and score. And at first everything worked fine. Apparently, you have to use another service.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2018

Hello, Natalia!

Thank you for your opinion. We are interested in ensuring that each of your orders is successfully recorded in your personal account and for this we work every day to improve our service, make many test orders in various stores and, based on tests, make adjustments to the rules for making purchases with cashback. We also add information to the pages of stores, if we have identified features by which cashback may not be credited.

We are sure that, following our recommendations, cashback should be fixed successfully.

Your screenshots and answers to questions is the only tool that helps us find out what caused the loss of cashback. With our recommendations, we help our clients minimize the risk of losing cashbacks in the future.

We are sending you information on how to take a screenshot: http://qoo.by/1ZUf, you can also attach a photo if it is more convenient for you.

Hope for feedback.

Regards,
LetyShops team

The review was translated from Russian using Google Translate.
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