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Purchases at Lopatnik with cashback in Spain

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Average waiting time for cashback: 30 days
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Reviews on Lopatnik (1)

We want opinions to be useful for you and other visitors.
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15.01.2018

I could not stand it so as not to write. Usually I try not to write bad reviews, but in this case I will make an exception. I made an order at Lopatnik a year ago and not through the Fly Shop, so the review concerns only Lopatnik. I will be brief:

- they didn’t deliver the order on time, they delivered it to a completely different point of delivery (I had to do the forwarding myself, because Lopatnik didn’t fix anything even though I called them several times), I didn’t correctly indicate my name (I had to persuade the SDEC employees to issue the package, because 2 days left before the New Year, and there was a gift there);

- It’s difficult to get through to the operator, even if he answers, the operator does not have basic information (they promise to call back when the manager is there, but do not call back).

I have to call several times a day to "catch" the manager.

- they don’t publish negative reviews on her site, she wrote in the VKontakte group, but instead of apologizing for her mistakes, she received a “bunch of negativity” in response.

Bottom line: I do not recommend if you want to save your nerves.

The review was translated from Russian using Google Translate. Show original Show translation
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