I have been denied Cashback from Kiwoko for a season now, I open a dispute, but in the end nothing is ever returned to me. What is not normal is that the discount coupon from the Kiwoko website is not worth it, but if it is from letyshop...Whoever cheats, law. The purchase is over here... it's the same for me to buy it here as it is to buy it through the Kiwoko app, since they don't give me the Cashback. In kiwoko a FLASH30 coupon with a 30% discount on the 2nd unit and letyshop PRIMERAVEZKWKk 15% on everything... in the end it is the same, but since one code and not the other, they do not give you the Cashback, and the app I should give the option when you are going to make the purchase, otherwise, why do I want this application?
Hello Tania.
Depending on the store conditions, the cashback for orders with the coupon used is recalculated according to the corresponding rate. As we see in your account, the other cashback with the same number has been automatically registered in your account, it is pending. Our manager will check your accreditation. Anything - let us know.
All the best,
the LetyShops team
I like the store itself to buy things for my cat. But they would have to look at the cashback issue. The second time they canceled my cashback and told me it was for a code. I think that should be taken into account before telling you your cashback and then not denying it to you. A shame.
Hello!
Thanks for your comment. We perfectly understand your emotions, but, according to Kiwoko's conditions, cashback for purchases made with promotional codes or coupons is not credited.
Greetings,
the LetyShops team
The store is good so far. I hope they don't cancel my cashback... I'm sorry to say that as long as they work with Seur I won't order anything else again. 3 days late in delivery, several complaints in the middle, they are not prepared to take on so much weight... and, on top of that, they give me someone else's order... they are the milk!
I was due a cashback of €7.02 but they denied it and they approved me one of €0.20. That's unpresentable. They put out an offer to attract people and then they give you back whatever they want. I will not buy from that store again. I should have read the comments before, because from what I see, I'm not the only one who is dissatisfied.
Hello Ana!
We apologize for the situation that occurred. The thing is that, depending on the conditions of the store, the cashback for purchases made with a coupon is calculated at 0.5%. Current conditions and rates are published on the page.
All the best,
the LetyShops team
I have used it 2 times and the 2 times they have returned me is cashback. I will continue buying and using letyshops because I have a dog and this helps a lot!! I hope I don't have any problems in the future
Hello!
Thank you very much for your comment. We hope your dog grows up healthy and enjoys life :)
All the best,
the LetyShops team
It has not let me use the coupon but it is my favorite store
Hello!
Thanks for your comment.
We would like to draw your attention that cashback is not credited in case of applying a coupon or code that was not provided by us.
All the best,
the LetyShops team
The Cashback has been rejected for putting your welcome code and on top of that, after placing the order on January 28, we are on February 18 and I have only received half of the order. They should be removed from this app, it's misleading.
Buenas tardes!
We are very sorry for the situation that occurred with your order. According to the conditions of the store, the cashback is compatible only with the coupons published on the LetyShops website.
We hope that the next purchases will be successful and pleasant.
All the best.
The LetyShops team
Cashback again, it is useless to complain and explain that I have received my order and that I have not returned anything nor has there been any incident with the order, they simply reject it and that's it! It should not be in Letyshop, because they never comply.
Hello!
We are sorry you had the negative experience. The cashback has been rejected due to the use of the promotional code of the store, we are not very sorry. We appreciate that you make purchases with us and we understand that you were counting on that cashback, therefore, we have credited it to you as a bonus from our funds.
Good luck!
The LetyShops team
They should remove this store from letyshops, they only waste our time, because they always reject cashback, of about 10 purchases they only accepted it once and I followed the same procedure in all of them, the rest were rejected for no reason because the whole procedure was fulfilled.
Good afternoon Fran!
We are very sorry that you had such an experience. Cashback can be refused for non-compliance with the store conditions (for example, the use of coupons or discount codes), following/entering through a link other than ours; cancellation/return of the order or due to any mistake.
We have applied to the partners and got the negative response from them, so we can't reward the lost refund from our account for all the orders. We hope that your next ones please you with the cashback.
Greetings.
The LetyShops team
I always buy in Kiwoko and they always reject my Cashback, it would be easier for them to remove it from here and that's it, thanks to letyshops that always fix it for me, but it shouldn't be like that.
Hello Noelle!
We are very sorry that you had such an experience with this store. We would like to draw your attention that Kiwoko's cashback is credited in case of using some coupons or discount codes. We hope that situations like this will not happen again with your refund.
Cheers!
The LetyShops team