Purchases at El Corte Inglés ES with cashback in Spain

I placed an order three weeks ago and the cashback is still missing. I have contacted El Corte Inglés to try to solve the incident, but the company blames Letyshops, and I imagine, as I see in the comments, that Letyshops will blame El corte Inglés. The conclusion is that in the end the only one injured is me who am in the middle of both companies and I do not receive a solution in this regard from either. I followed exactly the steps outlined, and from what I see I'm not the only one with this problem. The purchase was for € 302.40, and he had a x5 cashback for a special promotion that lasted 7 days, so I think it is more than understandable that he is quite unhappy. It looks like that cashback will never appear, since El Corte Inglés has told me that they have no way of verifying that the purchase has been made through the link of an external website. It seems like a complete scam to me, since the vast majority of comments do the same with this particular store (because I see the rest that they work perfectly), so I don't understand why they don't eliminate it if they never comply.

It has already happened to me several times, you make the order and then they cancel it because they send it to the store, because you do not choose it, they do not have it ... I just placed an order with a cashback 11 and they finished it If you cancel, it lets me reorder but I've already lost the cashback ... I can't access that 11% anymore. I find it very bad from the store.

I put a star because you can not less, I placed an order for 130 with a cashback of 3% that is almost 4 euros, no trace of it already put problems from the beginning I have been more than a month since the purchase and paint That claimed cashback will never appear. An absolute scam the cashback with the pathetic CORTE INGLES that is such a large company with so many computer problems

All perfect! The cashback is in pending status, now wait for the expected time to pass in order to obtain it.

Here another user more affected by not receiving the cashback corresponding to a purchase of € 200 and another of € 120. This is already systematic and they should review their agreement with the store.

Fraud. Do not buy, they do not give the cashback, and they tell me that it was not credited. And I emphasize that the same thing happens to everyone with this particular store (because the others work perfectly), so I do not understand how they DO NOT remove it from the platform if they NEVER comply. I thought that El Corte Inglés was a serious company but nothing could be further from the truth. I don't give 0 stars because you can't

I bought taking advantage of an increase in cashback and the discounts of the English court but they did not recognize the cashback. I had to complain and in the end letyshops compensated me because the English court does not recognize cashbacks, they should not be here, they are not used for this, they are a hoax.

I find it unfortunate that for cashback of pennies if they are approved, but when you buy a product of € 1,200 they do not make the cashback. I have opened a query and they have resolved it claiming "The cashback has not been registered". But let's see, if I have made the purchase correctly, then I do not understand the reason why the balance has not been added to my account. I hope they solve it for me soon or else I will send the alleged letyshop scammers to shit.

I join the complaints that there are from El Corte Inglés with several users since I made a purchase fulfilling the requirements for the cashback to be credited to me and it did not help. I've never had a problem with any store but with this one I have. I am waiting for the Letyshops service to give me a solution and what I do not understand is that if so many users have problems with this store, how can they not find a solution so that it does not continue to occur.

I buy in several stores and I never have any problems, but every purchase I make in El Corte Inglés I have to claim, since it never works. It is true that the Letyshops service ends up fixing it and they credit it to me, but yes, dropping that "I may not have activated it well. The last time I even took a screenshot just before the purchase to show that it is well activated and that it is not my fault. I think that if the same store always fails and it is also generalized (you just have to look at the opinions of other users), something should still be done ... that gives a bad image.

I always have problems when I buy at El Corte Inglés, and I have to be claiming the cashback refund. In purchases of large quantities, I am seeing that it is the usual trend for the vast majority of users ...