Purchases at Douglas ES with cashback in Spain

This is a hoax, I have made many purchases of a few you have and I have had a lot of problems .. on December 16 I placed an order in Douglas with increased cash, and today they tell me that cash is denied when I have had it for months The request, this is to be scoundrels and to deceive people, I want you to give me the cash because everything is correct and see if it is your mistake. I DO NOT ADVISE BUYING THROUGH LETYSHOPS, if this continues I will delete myself

When buying here the cashback of whose fault is not reflected I do not know everything seems like marketing so that you buy for the% that they offer on certain days but what you get is bad publicity and disappointment

At Christmas I spent 130 euros and the purchase was not reflected. I thought it was my mistake and did not claim it. Now I have bought again and what is my surprise that when you put the card number and give it to pay, it redirects you to the Douglas app. The fact is that the cashback has not been reflected to me either and when you leave Letyshops you have no proof that the cashback had been activated. Obviously now I did claim it. In short, I will not buy from Douglas online again.

Yesterday I made an order for € 20 from letyshop and you still have not credited me the cashback or pending or anything. A disaster

Good afternoon, I made two purchases in douglas a long time ago when it was at a 40% discount, I did the procedure of capturing my invoice and uploading it but still nothing even comes out that my cashback has been rejected

Good afternoon, I placed two orders in perfume douglas when it was 40% but I still have not received any notification of how much they will refund me or when.

My Cashback was not updating and I thought I had lost the purchase. In other purchases it appeared automatically. fortunately, it appeared later.

I made a purchase with them and it has not been reflected to me. They are currently trying to find a solution to my problem but I am afraid they will not give me the cashback. Very disappointed in Douglas, I would not buy from this store again.

Make a purchase of 145 euros. And it has not been reflected to me. The worst thing is that I complain and they ask me for a photo as if it were registered on their Douglas page. I sent them the photos of the emails they sent me. And they say that it is not enough and that I have to wait 6 MONTHS. I DO NOT THINK TO BUY HERE ANY MORE.