Purchases at Цитрус UA with cashback in Spain

Still, the citrus left a double impression. There are no complaints about the purchase itself, but they are making trouble with the cashback. It was not registered at the time of purchase and was kept silent. Letishops itself has not been able to find that cashback for more than 10 years

I ordered and paid for "Xiaomi Mi Power Strip Extension Cord 3 Sockets + 3 USB". They called back and refused (out of stock). Repeated ringing after a while - the extension cord is available. The next day, the site is available for order. As I understand it, they are hungry for cashback;) Why the heck then participate in the process and then grab a bunch of negativity? Go around the "citrus" side.

Bought the phone to pay in installments. For 3 days ignored and not allowed to pay. Online support ignores. If you call the operators who are very hard of hearing promise that the request will come soon but it does not come.

The service just sucks! As always, nothing is available.

I join all the people who wrote that the store Sucks. Like many people here, I ordered a phone on the website and lo and behold, it was not in the store where I had to pick it up, and my order was canceled without my consent, without calling me and offering to pick it up from another store. When I called back and asked why my order was canceled, they told me that since the store where I wanted to pick it up was not there and I didn’t pick up the phone (didn’t hear the call), they canceled the order. I asked to transfer my order to another store, but without changing the order number, since I am losing cashback, they said that this is impossible and offered me to place a new order naturally with a cashback loss of 9% (Black Friday). Judging by the reviews here, they practice this in 95% of cases, so I think that the store does not want to give cashback and has already thrown many people with it. I don’t even want to rate them, because they behave very badly. This is not the first time I use the Letyshops service, but I have never seen such a relationship from the side of the store. I think that stores like Citrus have no place on this service, as they still do their best not to give cashback. Well, this is, of course, the business of the management of your site, whether to work with them or not, but for myself I have already decided everything, as I think, and many here are here about this store.

Increased cashback does not work, made an order, paid, but then it turns out that the product is not available, although the site is on sale the second day. We still have to wait for the money to return.

not a shop, but d ***. made an order, after a couple of hours the amount increased, and after a few hours the order was canceled, citing the fact that the product is no longer there, although it was still available on the site.

The situation is similar to those described above. Yesterday a smartphone with a cashback of UAH 800 was issued - this morning a call from the manager with a message that this particular model is not. The manager was not even surprised when I outlined to him the scheme of their work. I think it makes sense to think about cooperation with Citrus. Shame!

Awful store! I took advantage of a discount on 1 order on Black Friday, the manager called and said that the goods were out of stock! The order was canceled, the increased cashback is no longer there. For the sake of interest, I called the store myself, so the goods appeared and without cashback they accept the order !! Product Robot vacuum cleaner Xiaomi Mi Robot Vaccum mop 1c Order 12840321 The product is still on the site an hour later, I don’t want to buy. I often use your cashback service, but there has never been such a scammer! I don’t know who is to blame, not a reliable partner or high cashback deception (

Bumped into this hellish store today. For some reason, he always avoided him. The site is only to view the products, but not to make purchases. I made an order today. Cashback was displayed, everything is fine, no complaints. I saw that at letyshops there is an action for this pseudo store and increase the cashback. I placed an order again. A new increased cashback has appeared. And the old order was canceled on the site. I think everything is great. The manager calls and says: Manager: "I call you on request" "I tell him what?". Manager: "What do you have a few?" "I say two" "There is only one manager in the system." "I tell him the first order was canceled on the site, and the second is correct" And it gives me this miracle: The system canceled all your orders. As a result, I go to make my third order. The increase in cashback, of course, is no longer there. Now again the usual cashback. But the story is not over. I'm waiting for what will happen next.