up to 3.25 %
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Purchases at Casa del Libro ES with cashback in Spain

(3.23) Average rating of the store
Reviews on Casa del Libro ES (93)
Information and conditions
3.25 %
Orders from 50€ and more
2.75 %
Orders from 35.01 to 49.99€
2 %
Orders from 27.01 to 35€
1.85 %
Orders from 20.01 to 27€
1.75 %
Orders from 1€ to 20€
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 60 - 120 days
Attention! 
  • Cashback is available only for the Spanish version of the site.
  • Cashback is not credited in case of using any voucher or discount code.
  • Cashback is not credited for second-hand books / books sold by third parties (order made from Casa del Libro's marketplace).
  • Please be advised to accept cookies on the store's website for your order to be tracked properly. Otherwise cashback for an order may get lost.
  • Cashback is credited only for the article's net value excluding the value-added tax, all other taxes and fees as well as additional costs for delivery and shipping.
  • According to the Casa del Libro ES terms and conditions if cashback for your order has not been added to your account with "Pending" status, you should create a corresponding request in your LetyShops account within 45 days after the purchase has been made.

If the order is divided into several parcels, the cashback can be transferred only of one of them. If the cashback did not appear for the entire purchase amount, write to the LetyShops Customer Care Service.

Reviews on Casa del Libro ES (93)

(3.23) Average rating of the store
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bacaray
10.10.2021

Although I had a couple of problems with the cashback refund, Letyshops solved it for me without problems and they paid me the amount that corresponded to me. Overall, no problems

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
11.10.2021

Hi, Leire.

Thanks a lot for sharing your experience. It has been a pleasure to help you;)

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
emjo-ny
27.09.2021
Cashback received correctly and in a short time
The review was translated from Spanish using Google Translate. Show original Show translation
pablomoromr
23.09.2021

These previously had the maximum at € 15 and now at € 5. At the beginning of the year every Sunday there was a good discount and sometimes you could find up to 30 or 40%. The truth is that it has dropped a lot, but it will be a thing of the store. This platform works quite well with your book purchases.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
23.09.2021

Hi, Pablo.

Follow the news on our website and in the application so as not to miss the most profitable offers. We appreciate you being with us;)

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
monica.ramirez.yuste
15.09.2021
Everything simple and fast
The review was translated from Spanish using Google Translate. Show original Show translation
albacantonsuarez
10.09.2021
I placed an order with increased cashback and it was confirmed within a few minutes, it took a couple of times to be reflected in the balance, but without problem, within the time that was specified.
The review was translated from Spanish using Google Translate. Show original Show translation
jorge-14
27.08.2021

I made a purchase of 32 eur with the 45% extended cashback and they did not credit it. Finally Letyshops has reimbursed me 1.89 on their own, but it is not the corresponding amount. I am very happy with how the application works in general, but they should be careful not to include this type of stores that do not comply with the agreement, because from what I see from most of the comments, this operation in this store is usual.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
27.08.2021

Good morning Jorge.

We are very sorry that you faced such a situation. We always try to reward at least part of the cashback. We hope this does not happen again and that you enjoy your shopping using LetyShops.

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
Amaia Cardaño Mondragon
23.08.2021

Recomiendo realizar compras en Casa del Libro porque devuelven el cashback. Lo malo es que se demoran demasiado.

LetyShops
23.08.2021

Hola.

Muchas gracias por compartir tu experiencia de comprar en esta tienda ;)

El cashback de Casa del Libro generalmente se acredita dentro de los 60-120 días posteriores de la compra. Puedes verlo en la página de la tienda antes de comprar.

Si tienes alguna pregunta, no dudes en contactarnos a través de la sección Ayuda de tu cuenta.

¡Un saludo!
El equipo de LetyShops

kobety.key
16.08.2021

I do not recommend it at all, after 4 months, the casback has not arrived and they have denied it, I do not recommend this store at all.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
17.08.2021

Good afternoon!

We are very sorry that this situation happened.

Like and you, we are also interested in the accreditation of cashback. Only in this case do we receive a commission from the partners. Unfortunately, we do not always have the opportunity to make up for lost cashback from our account.

You can find tips to reduce the risk of cashback loss at: https://letyshops.com/en/shopping-rules. We hope everything goes well and that you enjoy your shopping.

All the best!
The LetyShops team

The review was translated from Spanish using Google Translate.
Kyaru9
20.06.2021
I buy a lot at Casa del Libro and I have never had any problems with cashbacks, I am very happy! I will keep using it!
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carlesbarra
09.05.2021

I made the cashback with 45%, I placed an order for € 48, all the procedure I do correctly with caution, making sure that in each step the extension indicates that the cashback is activated. I make the purchase and the cashback is not made. I make the claim, they have me waiting 3 and a half months with very little information about the case in this regard and, in the end, they deny me the cashback offering me a compensation of € 5 for a cashback that I should have received of about € 20. They say that their "partners" have not answered, if they are your partners make sure they answer you, I have no fault in that. They use your platform as a claim for massive sales (because a 45% cashback is that), they leave your users in the lurch and you do nothing. And the worst thing is that it is not an isolated case, far from it. I will certainly not buy from this store again and I will think twice about using this app again.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
11.05.2021

Hello,

thank you for sharing your shopping experience.

We are very sorry, but we have not received a response from the store. We understand that you had that cashback, but we have also run out of reward.

We really appreciate that you make purchases with us and to please you a little we have already credited a part of your cashback. We hope that such situations will not happen again in the future and that you will not be disappointed any more.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
xergiomg
03.05.2021

They do not return the 45% cashback and the letyshop drains the bulk. I do not recommend it!

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
05.05.2021

Hello Sergio.

It is a pity that such a situation has occurred.

Unfortunately, the cashback if your order has not been registered in our system and the partners do not answer us. For our part, we try to help our users get a refund. But we do not always have the opportunity to make up the lost refund from our account. If for some reason you do not get the cashback of the orders placed with us, we are also left without remuneration. We have credited you a part of the cashback to please you at least a little in this situation.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
carlesbarra
29.04.2021

3 months ago I made a purchase with the cashback at 45%, I did all the steps as indicated and the cashback was not recorded. I made the claim and for now the only thing they have told me is to wait, wait and wait again, after 3 months I still don't even know if they will pay me the cashback or not.

The review was translated from Spanish using Google Translate. Show original Show translation
LetyShops
30.04.2021

Hello.

We are sorry that you have faced such a situation.

Unfortunately, we have not yet received a response from our partners. We, like you, are interested in receiving their response as soon as possible, so we really ask that you wait a little longer.

Don't worry, our agent will control your request. As soon as we receive any news, we will inform you.

Sincerely,
LetyShops team

The review was translated from Spanish using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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