LetyShops
Application for
bargain shopping
Login Join
Spain
  • Russia
  • Ukraine
  • Belarus
  • Kazakhstan
  • Spain
English
  • English
  • Español
Register and receive a Premium account for free
Enjoy shopping with cashback!
Join →
5 %
cashback
Go to store
Don't forget about Cashback rules and advices

Purchases at bonprix ru with cashback

Time for crediting cashback
Average waiting time for cashback: 45 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 80 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

* При сумме заказа менее 500 руб. кэшбэк может быть не начислен.

Уважаемые пользователи!
Для успешного появления кэшбэка советуем не посещать сайт BonPrix в течение 1 часа до перехода с нашего сервиса. Или почистить историю браузера перед переходом с помощью сочетания клавиш Ctrl+Shift+Delete. Период, за который нужно очистить историю: «за 1 час». Наличие в истории переходов по другим партнерским ссылкам, может стать причиной утери кэшбэка с покупок в BonPrix.

При активации кэшбэка через расширение, необходимо очистить историю с помощью комбинации клавиш Ctrl+Shift+Delete после входа на сайт магазина и перед активацией расширения.

Если в течение суток после заказа у вас не появился кэшбэк, напишите, пожалуйста, в нашу службу заботы о клиентах

Важно! По условиям магазина bonprix ru, если кэшбэк не был начислен, нужно обратиться в Службу заботы о клиентах в течение 6 месяцев после фактической покупки.

Reviews on bonprix ru (188)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
19.10.2018

I waited my cash back for a long time, I waited. I wanted to withdraw money, but it was not there. You can withdraw at least 500 rubles, and I have 497 rubles. We'll have to order again, wait a long time. Well, well, lizhby not burned.

The review was translated from Russian using Google Translate. Show original Show translation
19.10.2018

Hello!

Thanks for the feedback.

The minimum withdrawal amount on our service is 500 rubles. This is due to the fact that we pay the commission for transfers and you get a cashback in full.

Please do not worry, the cashback does not have an expiration date :) You can accumulate it on your balance and withdraw it in any way you like: on a card, mobile phone or using electronic wallets.

Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.10.2018

Every five or six times I made orders in bonpri with the use of Letishops - there is always some sort of nonsense about the cashback! No matter what the order is, I communicate with the support service and mercifully charge me cashback from the company's funds, although I fulfill all the conditions: I clean the history before the order, put the goods in the basket after following the link, I have only one extension, etc. But here again the order and again no cashback. I look forward to the now standard actions: to take a screenshot of the order, the applications, and to prove with all my might that I have done everything. Was bored! When will everything work fine without these stupid rituals?

The review was translated from Russian using Google Translate. Show original Show translation
19.10.2018

Hello, Catherine!

Thanks for the comment.

For us, it is important that the reward for purchases accrued successfully and our customers have no difficulty working on the site.

If you experience problems with crediting cashbacks regularly, most likely there are specific settings on your device. Unfortunately, some browser extensions, antiviruses, programs, and viruses can prevent cashback from being credited by rewriting affiliate links.

Catherine, if you have the opportunity, try to make an order from another device or browser. We would be grateful if you report the result.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.10.2018

A standard response was received from the manager (clear history, do not use other applications, etc.) But I already have a separate browser for purchases with cashback and there is only one application. All the conditions have been met, so why does the bonprix cashback not appear? Does it make sense to make more orders through the cashback service in this store if such problems with accrual.

The review was translated from Russian using Google Translate. Show original Show translation
11.10.2018

Hello, Galina!

Thanks for the comment.

Unfortunately, situations of loss do happen, and they are very unpleasant for us. Care manager Anna provided several recommendations for the future, as the bonprix store is quite receptive to third-party factors regarding cashback purchases.

Do not worry, please, we will try to help. To do this, please send screenshots of orders that are not displayed in the statistics.

We are waiting for an answer in open request.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.10.2018
I made three orders at bonprix, one in April and two in summer. Cash back accrued at the promised time.
The review was translated from Russian using Google Translate. Show original Show translation
09.10.2018

As for the enrollment of the KB, the store is so-so. For once, she made 2 orders this year, and both times had to be long and tedious to justify and prove. what the purchase really was. . For the first time, Leti accrued from his own funds, and the second time he could not get to the bottom of the truth. And judging by the reviews of other buyers - for this store is the norm.

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2018

Hello Svetlana!

Thank you for your feedback.

It is important for us that the information about user purchases is recorded in our system automatically. To find the reason for the loss of cashback and eliminate it in the appeal, we ask questions and ask for the necessary screenshots. If possible, send a request to partners to find out the exact reason for the non-remuneration. Unfortunately, we were unable to get information on your last order to let you know what influenced the cashback. We sincerely hope that such situations will not happen again.

There will be questions or suggestions - write. We will be happy to communicate.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.10.2018
I made the first order in bonprix, I am satisfied with my purchases and the work of the store. And the big cashback on the promo code is all the more. 14.09 ordered, 26.9 sent, early October and order in the Murmansk region. Thank you Bonprix and Lety for your cooperation.
The review was translated from Russian using Google Translate. Show original Show translation
09.10.2018

On October 7 and 8, she made orders. All rules / conditions, etc. have been executed. I have a separate browser for orders only. Cashback never appeared. Now I communicate with customer support. I think whether to make further orders in bonprix, if such problems are constantly with the charge of cashback

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2018

Good afternoon, Galina!

Thanks for the comment.

Please do not be upset. We promise that we will do everything possible to understand the reason for losing cashback for orders and resolve the issue with the maximum benefit for you.

Expect a response from the manager throughout the day.

Wish you all the best :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.10.2018

At least 100% cashback for Bonprix to deliver, only one - no. Twice she made orders, twice cashback, they did not confirm a year later. I wrote to them and called, it is useless to explain and prove something to them. There, or stupid, or durkuyut. So on Bonprix I put a fat cross, I do not like crooks.

The review was translated from Russian using Google Translate. Show original Show translation
10.10.2018

Good day!

Thank you for your response.

We sincerely regret that the cashback for orders was not fixed. According to your account, the reward was credited from the company's funds. One of the orders received a positive response from partners. The loss of cashback can be influenced by several factors, including: the work of third-party extensions in the browser, visiting other sources at the time of making a purchase, the use of third-party discounts, promotional codes or violation of the conditions of the store. We hope more similar situations will not happen again, and you will receive cashback automatically.

There will be questions - write. We will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.10.2018

The store became disgusting in terms of customer service, it’s 3 months to wait for cashback and don’t get it, it’s generally that the store always justifies, it’s either necessary to remove it and don’t make people hurt, or send data right on time. The sense of cashback is lost if you have to wait 3 months, I can not use my own money, although I received and paid the package for a long time ...

The review was translated from Russian using Google Translate. Show original Show translation
04.10.2018

Good afternoon, Catherine!

Thank you for sharing your opinion.

We understand that the waiting time for cashback is quite long. But still, cashback is successfully credited. We hope your purchases become more profitable.

After analyzing your account, we see that all issues with the accrual of compensation were resolved. If there are orders for which the cashback did not appear, please inform us. We will certainly figure it out.

Warm autumn and good mood :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.09.2018

Good afternoon! Not the first time I make an order for a PSU, when the cache arrives, when not. Constantly it is necessary to draw up applications, which is not very pleasant, for my own money, you have to walk around yourself !!!

The review was translated from Russian using Google Translate. Show original Show translation
24.09.2018

Hello Tatiana!

Thanks for your feedback. We are very sorry that when placing orders through our service, you encounter difficulties in obtaining cashback. We are interested in the fact that the reward for purchases is recorded successfully.

The bonprix.ru store is quite specific with respect to the fixing of the reward. To protect yourself from losing cashback, we recommend that you follow the conditions published on the store page.

According to the data from your personal account, the issue with the accrual of funds resolved.

Any questions - please contact.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.09.2018

For the second time in six months I buy for Bonprix. And the second time, do not charge cashback. Although I turn and activate the cashback from the site, and not through permission. The first time, accrued cashback from the site. This time I reread the transition rules several times. For reliability, the purchase was postponed until the morning after I turn on the computer. Cleaned the cookies, disabled the adblock. And focused. Cashback through the site activated. I went into my favorites and put the goods in the basket. Immediately confirmed the purchase. And even in the mail I received a letter with a bonus confirming the purchase. I began to wait for cashback and ... did not wait. I realized that once again the bonprix was deceived. With all the other stores and purchases, there were never failures and the cashback was always charged on time and without problems.

The review was translated from Russian using Google Translate. Show original Show translation
19.09.2018

Hello Irina!

Thank you for sharing your bonprix shopping experience.

We are very sorry that when making a purchase from this store you are faced with such an unpleasant situation. The store bonprix has established itself as a responsible partner. Perhaps, on the affiliate program through which we work with the store, an error occurred and the reward was not accrued.

Irina, you can always contact us if you have any difficulties. We will do our best to sort out and help you in detail.

Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.08.2018
If you carefully fulfill all the conditions, then the cashback is always charged. And free shipping on Bonpri code always works together in cashback. Often I order for Bonpri, there were no problems.
The review was translated from Russian using Google Translate. Show original Show translation
10.08.2018

Not once and not two and not three times made an order for bonprix. Never KB was charged. Once she turned to the care team and they returned the CB, but it wasn’t bonprix. Already do not even bother with KB from this store. The other stores are fine, but here ...

The review was translated from Russian using Google Translate. Show original Show translation
02.09.2018

Good afternoon, Svetlana!

Thank you for sharing the information.

Care managers are always on hand to help. Be sure to contact if you have any questions or difficulties.

To help you deal with lost orders, we created an appeal to the service of care. You can get acquainted with it and give an answer in the section "Help" - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.08.2018

I always make orders worth less than 500 rubles. So I can’t see the cashback as my ears!

The review was translated from Russian using Google Translate. Show original Show translation
09.08.2018

Good day, Andrey!

Thanks for the comment.

According to the terms of receiving cashback for bonprix orders, the remuneration may indeed not be accrued if the order amount is less than 500 rubles. Information about this can be seen on the store page on our website. Suddenly, in the future, the amount will be changed, we will definitely warn our users.

If you have any questions - write, we will be happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
05.08.2018

ORDER IN BONPRISE HAS BEEN DONE IN JUNE, BONUS HAVE NOT RECEIVED UP TO THEM BAD WORK.

The review was translated from Russian using Google Translate. Show original Show translation
02.09.2018

Larisa, hello!

Thank you for your response.

It is important for us to help you in this matter so that such situations do not arise in the future. To do this, we created an appeal to the service of care. We are waiting for order information on the "Help" tab - "My downloads".

Thank you for being with us!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.08.2018

Quite often I use this site, the cashback is always charged on time.

The review was translated from Russian using Google Translate. Show original Show translation
03.08.2018

Usually, everything is credited, but something happened to one of the orders - the cache did not appear, thanks LetyShops credited from their funds. It is worth paying attention if you make a refund, then the cashback is rejected completely, even if you returned only one position from several, therefore, I order the "unchecked" items separately.

The review was translated from Russian using Google Translate. Show original Show translation
04.08.2018

Hello, Elena!

Thank you for your feedback.

Unfortunately, such situations can actually occur. If you encounter such a difficulty, be sure to let us know, be sure to help in resolving the issue.

Thank you for being with us!

Bargain shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
28.07.2018

Good day! There was a switch to the Bon shop, but nothing was credited.

The review was translated from Russian using Google Translate. Show original Show translation
28.08.2018

Hello!

Thank you for report.

It is important for us to understand the reasons for non-remuneration, so that such situations do not recur in the future. To do this, we created an appeal to the service of care. We will be grateful for your assistance. You can familiarize yourself with the appeal and give an answer in the “Help” - “My Appeals” section of your personal account.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.07.2018

And I ruined my reputation with this service. Previously, they sent me free delivery every Tuesday, but now I already forgot when it was the last time. Moreover, the last time, when they still sent this offer, they began to make a tricky one, they invented a new chip, they send not a digital share code, which you deposit in the field and everything is fine, but in the office during the ordering process, you need to click on the button to activate the code shares, and at this time there is a re-entry into the office and cashback is not charged. And you have to make a choice, either cashback, and then paid delivery, or free, but without a cashback! Therefore, even though they cooperate with Leti, they are at the same time looking for loopholes, how to make it more profitable for themselves, and not for the client!

The review was translated from Russian using Google Translate. Show original Show translation
23.08.2018

Good day, Love!

Thank you for your feedback.

We are faced for the first time with a similar situation in which the use of our service affects the receipt of codes from the store. Please try contacting bonprix support to find out why the codes are not being sent for free shipping. We sincerely hope that the issue will be resolved positively for you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
04.07.2018

I made several purchases in Bonprix in June, nothing is charged.

The review was translated from Russian using Google Translate. Show original Show translation
15.07.2018

Hello!

Thank you for your response.

It is important for us that during the use of our service, users enjoy shopping and do not encounter difficulties. To address the issue, we created an appeal to the service of care. You can get acquainted with it and give an answer in the section "Help" - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.07.2018

Good day! Yesterday I placed an order for bonprix.ru. The line with the expectation of KB did not appear. Today I received an e-mail message that yesterday I was interested in a store, but I haven’t made a purchase yet.

The review was translated from Russian using Google Translate. Show original Show translation
15.07.2018

Hello Yulia!

Thank you for reporting the loss of cashback.

The reasons for non-remuneration can be: the work of third-party extensions in the browser, visiting other sources during the purchase, the use of third-party discounts, promotional codes, or violation of the conditions of the store.

We have created a call to help you understand this. We will be glad to receive information about your order on the "Help" tab - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.07.2018

Ordered by the rules, paid online, bought, cashback did not appear. Thank you Letichops for the attentive attitude and consideration of the issue (2 days after the appeal, you accrued cashback from your funds).

The review was translated from Russian using Google Translate. Show original Show translation
01.07.2018

Julia, good afternoon!

Thanks for the comment. Glad to help :)

It is very important for us to find out the reason for not earning a cashback. Therefore, we sent a request to partners for your order. As soon as something becomes known to us, Maria, the care manager, will let you know in open request.

Thank you for shopping with our service!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
27.06.2018

I made an order for bonprix three years through Letishops, and only for one I received a cashback and then not the full amount. And today the order again did not pass even in waiting (35303816). It seems that this service does not work with Bonrips at all. For other stores that I use no complaints, the problem with Bonprix and it does not solve through Letis, which is sad. Orders 27.06.18 35303816 04/20/18 34501563 03/31/18 34243077

The review was translated from Russian using Google Translate. Show original Show translation
27.06.2018

Anastasia, hello!

Thanks for the comment.

Unfortunately, if the order is not fixed in the system, we also do not receive rewards from the store. It is very important for us to understand the reasons for non-payment of funds, so that in the future you will not encounter such difficulties when placing orders. Therefore, we sent a request to our partners and are awaiting a response.

Do not worry, care manager Oleg controls your calls. In addition, he will contact you during the day to clarify information on the order from 27.06.

There will be questions or suggestions - write.

Have a nice evening!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.06.2018

I want to mention the good work of the team. In ordering from the store, cashback was not charged, she contacted customer service. Well done. Cash back immediately for 2 orders within a week. Thank.

The review was translated from Russian using Google Translate. Show original Show translation
24.06.2018

Hello! There were a lot of purchases from this site, but I did not receive a single cashback .., although activation took place ...

The review was translated from Russian using Google Translate. Show original Show translation
15.07.2018

Hello!

Thanks for the feedback.

To help you deal with this situation, we have created an appeal to the service of care. You can get acquainted with it and give an answer in the section "Help" - "My downloads".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.06.2018

Good day. 06/16/2018 I made two orders worth more than 7,000 rubles. At the time of ordering the cashback was green. But nothing passed. Today, 06/18/2018, I wanted to buy again, but the cashback is not activated. I tried on Ali - everything is fine there.

The review was translated from Russian using Google Translate. Show original Show translation
19.06.2018

Hello Sergey!

Thanks for the comment.

Do not worry, please, we will try to figure it out. According to the data from your personal account, address # 1367278 is open to resolve the issue. Care Manager Oleg is now awaiting your response.

Please respond to the appeal. You can do this by clicking on the link: https://help.letyshops.ru/hc/ru/requests . We will wait for an answer.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.06.2018

Order 33755953 dated February 25. 2018. The last answer from the care service dated 04/09/2018 that they have not forgotten about me. Cashback is not returned. Silence to this day. Understand and report the result.

The review was translated from Russian using Google Translate. Show original Show translation
19.06.2018

Good afternoon, Pavel!

Thanks for writing to us. Sorry for so long waiting for a response. Unfortunately, we were not able to find out the reason for losing cashback for the order.

We really hope that you will not encounter a similar situation in the future.

Cashback is already credited to the balance, as we understand that you really counted on it!)

Be sure to write if you need help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.06.2018

Placed an order, moving from your application to the site itself, after buying a cashback appeared pending, as a result, the goods arrived a long time ago, and the cashback hangs pending (

The review was translated from Russian using Google Translate. Show original Show translation
14.06.2018

Good afternoon, Ruslan!

Thank you for sharing the information. So far we have not received information about the purchase of your order. The store will process the order no later than 08.07. This is the maximum cashback confirmation date. You can see it in your account near the order status.

Will need help, be sure to write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.06.2018
A good store, often make purchases, but there are problems with the accrual of cashback. Thanks to Letyshops care professionals for helping me figure it out !!!
The review was translated from Russian using Google Translate. Show original Show translation
10.06.2018
For many years a customer has been at the Bon shop !! great products, shoes began to buy from them, like everything !!! thank you very much!!!
The review was translated from Russian using Google Translate. Show original Show translation
08.06.2018

the cashback from that store does not appear at all, it has already made 5 orders, some have not even tried to recapture.

The review was translated from Russian using Google Translate. Show original Show translation
08.06.2018

Good day, Natalia!

Thanks for the comment. It is unfortunate that you are faced with such situations.

We will not hide, sometimes there is a loss of cashback. The reason is often in violation of the algorithm of purchases, the use of third-party discounts, coupons. The most important rule for receiving a cashback is to activate a cashback through an extension or a direct transition from our website to the store's website. If losses occur periodically, although everything is done correctly, there is a high probability that the reason is in the device. The fact is that some third-party extensions and even functions of anti-virus programs can overwrite our affiliate link and take reward for your order. But we always try to help find the reason and, if possible, compensate for cashback.

We noticed that you created an appeal to the service of care on this issue and together with the manager decide the issue. Do not worry, please, we will help to resolve the issue.

Thank you for shopping with us.

Respectfully,

LetyShops team

The review was translated from Russian using Google Translate.
05.06.2018

Also waiting, we will not wait ... we hope for a miracle ... I want to get my cashback!

The review was translated from Russian using Google Translate. Show original Show translation
05.06.2018

Good afternoon, Catherine!

Thanks for writing to us. From your account, we have created an appeal to number 1359165 customer service. Our manager is ready to help you. You can respond to the appeal through the "Help" section of your account by clicking on the "My downloads" tab.

If you need help, write. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.06.2018

Well, as usual, or rather the next 5 times when ordering the cache did not appear so! In support of the previously written and more than once, all the recommendations from the support when going to the store are followed, but another attempt with Bonpri in the negative. Why so many problems with this store is not clear!

The review was translated from Russian using Google Translate. Show original Show translation
04.06.2018

Good afternoon, Svetlana!

Thanks for the comment. We are sincerely sorry that you have encountered certain difficulties when working with our service. We very much understand you and regret that your cashback became periodically lost. Indeed, it is very unpleasant.

We really want to understand the reasons and do everything possible to eliminate them and you are no longer worried about your cashback.

Due to the specifics of working with stores on the cashback program, there are a number of reasons due to which the cashback may not accrue. All these reasons are described in the rules of purchases with cashback. Additional conditions (if the store has them) can be found on the page of each store on our site.

A frequent reason for losing cashback may be promotional codes, discounts and other bonuses. This is due to the fact that it is simply not profitable for the store to provide a double discount and when using third-party bonus programs, the reward to our service is not paid.

The most common cause and difficult to detect are the device settings from which the purchase is made. After all, third-party browser extensions, some anti-virus software functions, ad blockers and even viruses can negatively affect the cashback fixation.

To reduce the risk of losing cashback, we recommend installing our extension. It will help detect an attempt to rewrite the affiliate links and ask for re-activation.

At the moment, in the case of frequent loss, you can use the tips to minimize the risks that can be found on the rules page. Even in the event of a cashback loss for reasons independent of us (which means that we did not receive remuneration from the store), we always try to at least somehow help and, if possible, partially or fully, compensate cashback from our own funds.

We work for you and each of our clients. An appeal to the care service was created on your behalf to find and eliminate the cause of frequent loss.

We are waiting for information from you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.06.2018

Order received long ago and paid. More than 2 weeks. And there is no cashback charge, it hangs in the unlisted ((((

The review was translated from Russian using Google Translate. Show original Show translation
04.06.2018

Good day!

Thanks for writing to us.

We are happy to tell you about the process of fixing and confirming cashback. When making purchases according to all recommendations and conditions of stores, usually a cashback is successfully displayed within a day, for some stores fixation occurs within a few days.

After fixing the cashback shopping requires some time to process the order. According to this time, the average and maximum cash-deposit time is calculated. We would be very happy if the cashback was added immediately, however, such conditions of cooperation on the cashback program.

The maximum confirmation date for your cashback is 26.07. Do not worry, please, if the cashback is not confirmed according to the specified time, we will always be happy to help.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.05.2018

Strangely, I made an order yesterday, but the cashback did not appear, although a day had passed already ?! To be honest, the work of LetyShops lately leaves much to be desired ......

The review was translated from Russian using Google Translate. Show original Show translation
30.05.2018

Hello Anna!

Thank you for your feedback.

Unfortunately, we, just like you, did not receive a commission reward.

Situations when cashback is lost for some reason are unacceptable for us. We will try to help in this situation. To do this, create an appeal through your personal account, section "Help".

For consideration of the issue we need your assistance, so please specify some information about the order and send it a screenshot from the personal account of the store.

We would appreciate feedback. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.05.2018

The order was received on 12.04 and still has not accrued cashback.

The review was translated from Russian using Google Translate. Show original Show translation
26.05.2018

Good day!

Thanks for the response.

The store needs time to process information on the order and transfer to us. If the purchase was made taking into account all our recommendations - the cashback will necessarily replenish your balance in the near future.

The maximum term for cashback on your order is 12.05. You can check this by hovering your mouse over the question mark near the cashback status in your personal account.

Any questions or difficulties, please let us know.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
25.05.2018

Two orders with a difference of 6 days and more than one cashback did not appear in LK Letishops. The service of care asks to provide a photo of the check on sending a parcel! I am the recipient, and bonpri is not a private seller. Yes, I will not even ask this check from the store, the stump is clear that they will not give it to me or will stoop for a long, long time. The store does not charge cashback, but I ask him for a check to send me a package that I already received? Where is the logic at all.

The review was translated from Russian using Google Translate. Show original Show translation
25.05.2018

Good afternoon, Catherine!

Thanks for the comment. We ask you not to be upset, the manager will try to solve your question on the basis of the information that you have provided in the appeal.

Ekaterina, since you receive goods in the mail, you must provide a check or an invoice, we ask you to provide this document in circulation.

Hope for your understanding. Have a nice weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
24.05.2018

for 2 last I did not charge

The review was translated from Russian using Google Translate. Show original Show translation
25.05.2018

good day, Elena!

Thanks for the feedback. We will be happy to help you understand the reason for not cash-back on your orders. But without your help, we can not cope. An appeal to the care service has been created on your behalf. You can respond to the request through your personal account, the "Help" section or the email address to which the account is registered.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.05.2018
the store is great! many years customer store !! a lot of goods purchased, all of excellent quality, cashback timely !! thank you very much!!!!
The review was translated from Russian using Google Translate. Show original Show translation
14.05.2018

Not the first year I make purchases in this store, with the charge has never been a problem. Cashback was charged automatically immediately after making a purchase. But for the last purchase of a cashback, the store did not list it. Turned to the help desk - silence. And nowhere will I find a page on this resource, where I would see what I wrote an appeal asking for clarification.

The review was translated from Russian using Google Translate. Show original Show translation
15.05.2018

good day, Elena!

Thanks for writing to us. We display 2 of your messages, care managers are waiting for your answer. To respond to the appeal, please follow this link: https://help.letyshops.ru/hc/ru/requests .

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
14.05.2018
By itself, a decent store, with a cashback is always a problem. That was not charged at all, then for three months you have to sit and wait for the status to go to the credited while waiting. There is no such long wait with any other store.
The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

The second time through the order I order, and all the problem with the accrual, I have to write to the care service. Zhdems now enroll or so the brain will float.

The review was translated from Russian using Google Translate. Show original Show translation
12.05.2018

Good day!

Thank you for your feedback. We are sorry that the cashback on your orders is lost.

One of the features of this store is the need to fulfill the conditions that are published on the store page. And also follow the rules of making purchases with cashback: https://letyshops.ru/pravila.

We have written a request to the appropriate manager, who is responsible for cooperation with this store, and try to understand the reason for losing cashback. Since we do not cooperate directly with our partners, communication becomes a bit more complicated and it takes some time to get an answer from them. As soon as we receive the answer, the manager who deals with your request will contact you and try to help.

We hope for your understanding and loyalty. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.05.2018

I join the negative reviews, when placing an order, the cashback is activated, but in the end it is NOT charged! I contacted the support service, but I was asked such questions that I was not able to answer them (technical support, etc.). I did not bother and "scored", and after 1.5 months they threw me some money, supposedly from my foundation, it turns out I begged? When I started to use it, there were no such problems, everything worked out clearly, but now it’s just a “crap” ....

The review was translated from Russian using Google Translate. Show original Show translation
10.05.2018

Good day, Natalia!

Thanks for the comment. Every day a very large number of orders is recorded in our system. Therefore, in case of loss of cashback, we ask questions in order to find out the reason and identify a certain pattern. Questions are our only tool, as we do not have direct access to your device and we cannot verify the settings or history of your visits to sites.

With the information about the order that you provided us, we turned to our partners for help. Unfortunately, we were denied remuneration and were told that such an order does not exist in the database of the affiliate program through which we work. This means that the order was issued without our service.

We appreciate our users and cashback on your order accrued as a bonus.

If you have any questions - write, we are always open to dialogue.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.05.2018
Favorite store, where there are modern things of large sizes at normal prices. In order for the cashback to be displayed immediately, it is necessary within one browser session to first go to Letyshops, and then from there follow the link - to bonprix. It was written somewhere in the rules, only bonprix is ​​concerned. Then cashback appears immediately. If you first go to bonprix, and then activate the Letyshops, you will not get anything.
The review was translated from Russian using Google Translate. Show original Show translation
07.05.2018

I agree with Sergey and other customers of this store. The store itself is not bad, I order there quite often, but it’s just a disaster with cashback !! Automatically cashback almost never credited, technical support tips do not help, after each order you need to write to the care team and look for cashback, which is pretty tired!

The review was translated from Russian using Google Translate. Show original Show translation
08.05.2018

Hello, Asya!

Thanks for the feedback. We are sorry that the cashback is not always fixed automatically, and you also have to contact our customer service. We see that the manager sent a request to partners to find out the reason for non-accrual. We sincerely hope that in the future each of your orders will be charged automatically.

It will be necessary to help - write, we are always in touch and ready to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.05.2018
I always charged everything! Follow the rules, they are not written in vain. And everything is normally credited from the phone from the computer. The truth is that you have to wait for a while until the money falls, but this is also written that it can be up to 60 days.
The review was translated from Russian using Google Translate. Show original Show translation
04.05.2018

04/29/2018 I made an order, today I received it, the cashback was not displayed in my account.

The review was translated from Russian using Google Translate. Show original Show translation
05.05.2018

Hello Tatiana!

Thanks for the comment. After analyzing your account, we noticed that you have already created an appeal to the care service to resolve the issue.

We hope, together with the manager, find out the reason for non-accrual and the problem with cashback will be solved with the maximum benefit for you.

Have a good weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.05.2018

Yesterday I made an order .. there is no cashback yet.

The review was translated from Russian using Google Translate. Show original Show translation
04.05.2018

Hello!

Thank you for your comment.

I am pleased to inform you that the cashback on the order is already displayed in the personal account in the status of "Pending". Usually, the cashback is fixed during the day.

There will be questions or difficulties - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.05.2018

the store is great! I have been buying for many years! shoes, things all at a reasonable price! cashback was the time, too, was not charged! but now the problems have been solved! Before you go to the site, you need to clear the history of visiting sites, and all problems will be solved !!!! like this!!!!

The review was translated from Russian using Google Translate. Show original Show translation
27.04.2018
Join the negative reviews! The store is really good, but the cashback is credited only after you write to the support service! Thank you for the fast and efficient support service.
The review was translated from Russian using Google Translate. Show original Show translation