Hello!
We are very sorry for the situation that occurred. Like and you, we are also interested in crediting cashback. Only in this case do we receive a commission from the partners.
Loss of cashback can be caused by several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes. If you have other extensions in your browser except LetyShops, we recommend that you deactivate them during future purchases.
We hope that your next purchases are successful and that you end up having fun with us.
All the best.
The LetyShops team