Good afternoon, Vasily!
Thank you for your feedback.
We have analyzed the situation. Unfortunately, the response of the partners in your order is indeed negative. We were told that cashback was credited to another source. We hope that such situations do not happen again.
In order to reduce the chances of non-appearance of cashback, we recommend that you familiarize yourself with our recommendations: https://letyshops.com/pravila.
The cashback for the order was credited to you as a bonus from the company's funds 05/12/2018. Please check the accrual in your account on the "Orders and Finance" tab. If you have any questions - write, we will be happy to answer.
Respectfully,
LetyShops team