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Hello, this is a lie, it is misleading advertising, this company does not refund for purchases, they rejected my cashback for the purchase of a ticket on the BOG-BUD-BOG route made on 27-Sep-24, the trip was made on 17-Nov-24, first they informed me that it was credited once the trip was made, and now they inform me that it is rejected for having violated the store rules, it is not the first time I have bought from them, but it does leave a lot to think about for future purchases.
Hello!
We sincerely apologize for what happened. The service does not accept our requests and we cannot claim the lost refund.
To cheer you up a bit, we have already sent you an exclusive Lety-Code. We hope that the advice given by our agent will be useful in your next purchases.
Cashback doesn’t work for Turkish airlines. This cashback should be removed from the application!
Hello.
Currently, we haven't had any mass reports of missing cashback from this service. Our manager has already credited the bonus to your balance. Hope that the tips our agent has given you will be helpful during future purchases ❤
I love Turkish Airlines as airline but... it should be removed from the Letyshop. In June 2024 I bought 4 tickets for international flights. Amount bem spent about 7000$ and no Cash back on my account. I understand it can be pending until the flights but all 4 Cashback been lost it rejected. even after complain. For example flight from Portugal to china coast $ 2544 . what's wrong with that. why not Cashback. So do not trust this store.
Hello, Andzhela.
We are sorry for the unpleasant experience. Unfortunately, the store doesn't accept our claims, so we can not reach out to them to investigate possible reasons of its loss. We have credited you a partial bonus from our funds, hope it will please you a bit.
LetyShops team
I don't give it fewer stars because you can't. Months passed and Turkish never approved my Cashback. I raised a clarification and the Letyshops team was the one who resolved my problem, giving me cashback for their bag, without having received anything from Turkish. I thank Letyshops, but Turkis Airlines did not do what it should.
Hi Jessica!
We apologize for the inconvenience and hope that incidents like this do not occur again.
A cordial greeting,
the LetyShops team