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Don't forget about Cashback rules and advices

Purchases at Tele2 with cashback in Denmark

Waiting time for crediting cashback
Average waiting time for cashback: 70 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 120 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Важно! Кэшбэк начисляется за:

- оплаченную и активированную сим-карту (в заказе может быть не больше 3-х сим-карт; кэшбэк начисляется за весь заказ, а не за каждую сим-карту);
- заказы, где не более трех сим-карт на один номер телефона;
- заказы, где не более трех сим-карт для получения в одной точке выдачи.

 

Количество заказов с кэшбэком ограничено: не больше 3 в месяц от одного пользователя.

 

Кэшбэк не начисляется за сим-карты, активированные в течение 20 минут после оформления заказа.

Кэшбэк за заказы, оформленные сотрудниками магазина для третьих лиц, будет отклонен.

 

Внимание! Уважаемые пользователи, обращаем ваше внимание, что после оформление заказа, сумма кэшбэка может отображаться неверно. Но при подтверждении (сверке) заказов кэшбэк изменится и посчитается по правильной ставке. Приносим свои извинения за неудобства!

Reviews on Tele2 (68)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
06.05.2019
I bought a SIM card, cashback appeared immediately, they confirmed it in about a month. I read reviews before that, so I immediately saved and photographed all the checks. I am very glad that they automatically credited cashback.
The review was translated from Russian using Google Translate. Show original Show translation
03.05.2019

I ordered and bought a SIM card, cashback did not appear at the beginning. Posted in those. support, provided evidence. After that, the money was credited without any problems. Support is surprisingly good, not the first time I go there. People are extremely responsive, it is more than pleasant to communicate, sometimes you can even chat a little: D No kidding, I have not seen such a loyal attitude towards customers for a long time. Just in the heart <3

The review was translated from Russian using Google Translate. Show original Show translation
04.05.2019

Good afternoon, Michael!

Thank you very much for the nice words :)

It’s great that you are happy with the support work. Our managers are pleased to take care of our users.

Have a good shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
30.04.2019
I bought a sim, activated it in the salon, accrued cashback after 1.5 months, I am satisfied!
The review was translated from Russian using Google Translate. Show original Show translation
30.04.2019
All accrued without problems, somewhere in 2 months.
The review was translated from Russian using Google Translate. Show original Show translation
30.04.2019

I ordered three SIM cards 03/01/03/01, two cashbacks were displayed immediately, the third order was lost. I made an appeal to tech tech, proved to letishops that I was not a fool and made all orders identically and according to the rules, sent a scan of the contract with Tele2. They said to wait. Today, on April 30, a cashback came for the first two purchases, that is, exactly 2 months are paid. I rent one star for a long wait and one for a lost order. In general, the connection is not bad, but Tele2 steals into quiet money from the account with all sorts of subscriptions that I did not connect.

The review was translated from Russian using Google Translate. Show original Show translation
30.04.2019

Good afternoon, Alexander!

Thanks for the comment.

We understand that we want to see the credited cashback on the balance as quickly as possible.
Time is needed for processing and transmitting data on order.
Cashback dates are available on the page of each store .

It is a pity that the situation of losing cashback occurred. To resolve the issue, we have submitted a request to partners and are waiting for an answer with you. Manager Anna will inform you as soon as information is available.

Thank you for understanding.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.04.2019
I got a SIM card with a beautiful number, I'm waiting for cashback)
The review was translated from Russian using Google Translate. Show original Show translation
19.04.2019

I don’t understand why to cooperate with tele2, if such difficulties appear? You wait three months for cashback, and then they reject it and start writing and proving that you really made a purchase (and that it’s not a fool). Many other brands and companies work quickly and pay cashback almost instantly, but not tele2, alas.

The review was translated from Russian using Google Translate. Show original Show translation
19.04.2019

Good afternoon, Catherine!

Thanks for the feedback.

Tele2 store has established itself as a reliable partner.
Alas, sometimes errors can occur when checking the status of orders. Also, cashback could be rejected if there was a violation of the store’s terms or recommendations .
Always ready to understand the situation and help users.

If you have questions, please write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
17.04.2019

Ordered a sim card, made 3 orders; one order was canceled. I have already taken 2 orders. I have no cashback for 2 weeks.

The review was translated from Russian using Google Translate. Show original Show translation
18.04.2019

Hello Ilnur!

Thank you for your feedback.

Do not worry, Tele2 cashback is usually confirmed within 90 days. You can see the estimated terms of crediting on the page of each store with which we work.

If you have questions or need help, be sure to write. We will be happy to help :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.04.2019

Scam. I took 3 SIM cards. As a result, they did not confirm a single cashback.

The review was translated from Russian using Google Translate. Show original Show translation
24.04.2019

Gregory, good afternoon!

Thank you for contacting us.

We are always ready to help you figure out the reasons for not paying cashback, but we can’t do it ourselves. Already created an appeal to the care service from your account. It has some questions that relate to the checkout process. Please respond to this appeal.

Looking forward to :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.04.2019
The order was formed from a smartphone and the cashback was not credited, the employee of the support service Leti quickly figured out the current situation. As a result, cashback came from our own funds of the service. The customer is satisfied! )))
The review was translated from Russian using Google Translate. Show original Show translation
25.03.2019
I bought a SIM card without any problems (I don’t know why they write that this is not possible). Cashback accrued. Everything is super.
The review was translated from Russian using Google Translate. Show original Show translation
04.03.2019

I made 3 orders for 1 SIM card, all according to the rules, but orders were eventually canceled. I wrote to the "care service" they said they would ask tele2. 2 months passed, tele2 did not answer, accrued 2/3 of the cashback laid supposedly "from the administration". It is unknown, of course, what were the administration funds they received for my order? That tele2, that letishops - two muddy offices, I will never use them again.

The review was translated from Russian using Google Translate. Show original Show translation
04.03.2019

Svyatoslav, hello!

Thanks for the feedback.

We are sorry that the cashback for orders has declined.

If the cashback is rejected, we also do not receive any rewards from partners. We agree that the resolution of the issue is lengthy, but there is no news yet. As soon as we get the answer, the manager will contact you.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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