An order number displayed in your LetyShops account is different from the one assigned by the store and displayed in your SHEIN account. When submitting a request, please provide the actual SHEIN order number.
The store returns cashback without any problems, yes, it takes a long time to wait for it, but considering the quality of the goods, significant discounts, and frequent increased cashback, believe me, it's worth it!
Thank you for sharing your shopping experience :)
How can I collect cash back?
Good morning!
Your cashback is currently "Pending." It takes a little time for your partner to verify and transmit the information to our system.
The confirmation date can be viewed in the "My Cashback" section, and is calculated based on the times indicated on the store page.
As soon as we receive confirmation from our partners, the cashback will automatically change to "On Balance" status.
If you have any questions, please contact us in the Help section of your account.
Good day! 