Cashback was not displayed. I wrote to the care service.
Good afternoon, Jeanne!
Thank you for your feedback and contacting the care service.
Our manager is already dealing with your question and will definitely write to you within 24 hours. We hope that together we will be able to figure out the reasons for not displaying cashback.
If you have additional questions - write. Sunny day!
Sincerely,
LetyShops team
I purchased tickets on the Qatar website, but the cashback did not appear either ....
Hello Daria!
Thank you for your comment. In order to understand the situation in more detail and help you, we have created an appeal on your behalf. You can find an appeal and respond to it through the "Help" section of your personal account, in the tab of this section "My requests".
We will wait for your answer.
Sincerely,
LetyShops team
Does not work! And in general, there are problems with more than half of the operations through this service. For honesty, I propose to write "Maybe 1%"
Hello Mikhail!
Thank you for your feedback. We understand how unpleasant situations are for our users when cashback is not recorded for some reason. For us, such situations are doubly unacceptable.
To help you in this situation, we have created an appeal to the care service through your personal account, the "Help" section. Please specify the ordering information that we need to resolve the issue.
We will try to do everything in our power.
Sincerely,
LetyShops team
Similar to all reviews, there is a transition, but there is no cashback.
Good afternoon, Alexander!
Thank you for your feedback. We have created an appeal through your personal account, the "Help" section, in order to understand the reason for not accruing cashback and help.
We really hope for feedback. Have a great day!
Sincerely,
LetyShops team
After purchase, cashback did not appear (((((
Hello Roman!
Thank you for your feedback. Unfortunately, we, like you, did not receive a reward for this order. To understand the reasons for losing cashback and help you, we have created an appeal through the "Help" section of your personal account.
We will wait for feedback and hope for a solution to the issue.
Have a nice weekend!
Sincerely,
LetyShops team
And I have the same problem - I went to the qatar website (the transition was fixed), and after buying the tickets, the cashback did not appear (sorry.
Good day!
Thank you for your feedback. Indeed, there are situations when the cashback is not recorded.
The reason most often becomes - violation of any rule for purchases with cashback; the device from which the purchase is made (third-party extensions, some functions of antiviruses, computer viruses can affect fixing the cashback); sometimes the store mistakenly does not transmit information on the order.
We always try to understand the reasons and help our users not to lose cashback anymore, if possible, resume cashback. To help you, we have created an appeal through the "Help" section of your personal account.
We will be very grateful for your answer.
Sincerely,
LetyShops team
The same problem - when switching from the main page with activated cashback to the page with a choice of flight and further - the chrome extension stops displaying the possibility of receiving a cashback, and nothing is credited as a result.
Hello Evgenia!
Thank you for your feedback. Our extension should work successfully on the Qatar Airways website.
If you have successfully completed the transition / activation of cashback through the extension, write to us through the "Help" section of your personal account. We will definitely try to understand the reasons for the situation that has arisen and help you resolve the issue.
We will be waiting for your request. Have a good day!
Sincerely,
LetyShops team
Cashback also failed (((
Good afternoon, Igor!
Thanks for your feedback. It is very important for us that your every cashback comes.
We are always ready to help you figure out the reason for the non-accrual of remuneration, however, without your help, we will not be able to cope. Please leave a request through your personal account, section "Help" and specify the information about the order (amount, date, order number) cashback for which was not recorded. We will also be grateful if in the appeal send any document that confirms the payment for the order.
We will wait for your feedback and will do our best to help. Have a good day!
Sincerely,
LetyShops team
Cashback failed :-(
Hello!
Thank you for your feedback. We are very sorry that such a situation happened and the cashback was not credited automatically. Usually, cashback is recorded in your personal account throughout the day. If the cashback is not displayed, it is likely that third-party extensions influenced our affiliate link, or the order was not placed taking into account the rules for purchases with cashback: https://letyshops.com/pravila
If you have any questions or difficulties with calculating cashback, you can always write to us. Our care team will be happy to help you in any situation.
Feedback will be grateful. Have a good day!
Sincerely,
LetyShops team
I bought tickets on the airline's website. When entering the site, the browser extension showed that it was possible to get cashback, clicked "activate", the extension showed that the cashback was activated. But after paying for the tickets, the cashback was not displayed in the personal account. It's a shame ...
Good day!
Thank you for your feedback. We are very sorry that our service did not fully meet your expectations. We will definitely figure out the reasons for not accruing cashback and will help to solve this situation. However, we will not be able to cope without your help. Please specify the information about lost orders in circulation through the "Help" section of your personal account.
We would be grateful for your request.
Sincerely,
LetyShops team