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Purchases at Lightinthebox with cashback in Denmark

(2.13) General evaluation of the store
Reviews on Lightinthebox (75)
Waiting time for crediting cashback
Cashback will appear in your account with "Pending" status within 1 day
Cashback is confirmed and credited within 45 - 100 days
Information and conditions
5 %
For paid order from categories: Toys & Hobbies, Sports & Outdoor, Beauty & Hair
4 %
For paid order from categories: Phones & Electronics
5 %
For paid order from all other categories

Attention! Сashback is credited in the currency you chose when registering at LetyShops. 

Reviews on Lightinthebox (75)

(2.13) General evaluation of the store
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Николай
18.07.2018

I made 2 orders, both cashbacks were lost ... Apparently there are problems with crediting from the side of the Ligthinthebox store ...

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
18.07.2018

Hello Nikolay!

Thanks for the comment.

Please do not be upset. To find out the exact reason for the loss of reward, we sent a request to partners and are waiting for a response. The appeal is controlled by our manager. As soon as an answer is received, we will contact you immediately.

Nikolay, we hope that during our cooperation you have become convinced of our honesty and openness towards our clients.

The question will not be ignored.

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
96hypnotoad69
04.07.2018

I just thought that the cashback was credited (it was displayed stably for some time), when the cashback began to be lost again. Only with this store there are such problems, with none of the others.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
04.07.2018

Hello!

Thank you for your comment.

According to data from your account, appeal # 1376710 has been opened on this issue. Care Manager Anna will do her best to understand the situation and, if necessary, will send a request to partners. Expect a response throughout the day.

Happy shopping!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Алексей Давыденков
20.06.2018

The store is not bad, but all the problems so far are only with him. Although it may be due to the fact that I ordered a lot there lately. When I ordered on Girbest, there were problems, but of a different nature. So,

1) One phone does not see a SIM card.

2) Another was with a crooked firmware without 4G.

3) The touchscreen is dead.

By and large, the only problem is that the phones are not checked before sending. But due to cashback rates and discounts in the store, the 3 * deserved mark. Those. average.

The review was translated from Russian using Google Translate. Show original Show translation
LetyShops
20.06.2018

Hello Alexey!

Thank you for your feedback.

We will definitely pass the feedback on to the store representatives. We hope for a solution to the difficulties that have arisen.

If you have any questions about the work of our service, please contact us. We will be happy to help in any situation.

Happy shopping!

Sincerely,
LetyShops team

The review was translated from Russian using Google Translate.
Ruslan
08.06.2018
1. Technical support does not go into the essence of the issue at all, writes unsubscriptions like: thanks for the order, wait 2. They use the services of a gbs broker for customs clearance, the specified broker keeps parcels at customs for a month and only then writes you letters about the need to fill in passport data or they call and at the same time start communication like this: we have already talked with you, you remember. At the same time, no one called or wrote for a month. I was offered in JUNE to pay the customs duty for the parcel that arrived at the customs office in APREL and has been there ever since. Sorry, but May has already passed and June has begun, and in general, parcels are counted in the month when they left customs, and not when they arrived. G-broker, in short 3. Yes, the bonuses are now useless, you can't buy electronics at all 4. Attention: the parcels are packed in boxes that are glued with tape only lengthwise and in one layer. I had such a parcel neatly cut from the back side, pulled out the phone, put the empty box back in and carefully sealed it with tape in such a way that no obvious traces of the autopsy were visible, I found it only at home. Carefully inspect the parcels in the post office and weigh them in the post office!
The review was translated from Russian using Google Translate. Show original Show translation
Игорь
06.06.2018

I personally did not have any problems with the store itself. I live in the EU, so I often have to pay tax on goods over 22 euros. In Light there is an option "to insure against customs duties", it costs 1-2 bucks, but after paying the tax and submitting the document to the technical support, they return the spent amount without any problems. Another example of the good work of technical support is the story with Redmi 5 Plus, when it first appeared, they sold the Chinese version with Vietnamese (pseudo global firmware), and after a while Xiaomi themselves made it so that when this Chinese phone was updated to the global, it was damaged. This is eliminated quite easily with the opening of the cortex, which I did, and as compensation they gave $ 40, also without problems. They also offered to return the phone for free for a full refund. And they send the goods quickly, contrary to some opinions, so I have only a positive experience with the store.

The review was translated from Russian using Google Translate. Show original Show translation
Віталік
29.05.2018

I join all those who have written below. Technical support is a complete scumbag. They cannot give a clear answer. The product is not so easy to order, when you buy a product with free shipping, a delivery fee is imposed and you cannot place an order without it. In case of an erroneous order, the spent bonuses will not be refunded. And now there is no sense from their bonuses at all. One thing pleases me - the goods arrive good.

The review was translated from Russian using Google Translate. Show original Show translation
mycarcamera.ru
18.05.2018

The store is disgusting. Made 4 orders. For some reason, two orders were returned to them. The track showed that the parcels did not even leave the goods. Two months later, they unsubscribed to me that the goods were returned and if I want the money back, they will deduct the cost of sending from me, and if I want the goods back, then I have to pay for both the previous one and the new one. On the second parcel, they admitted their guilt and said that they would return the money. two weeks later they wrote that they had not yet received the return package (although two weeks before that they had written that they had received it). Two weeks later, the money was returned to the internal account, and almost nothing can be bought from it. Conclusion: I would not advise anyone to buy in this store. Very inadequate support. The money is returned in 3 months!

The review was translated from Russian using Google Translate. Show original Show translation
Вячеслав Тресцов
16.05.2018

Perhaps I will add one more review about support in this store)) I really do not advise you to contact them, there are still cattle who are very dissatisfied with either the service or the communication with those support or the quality of the products sent, but I must add that one phone came normal, so 50 50 which you are lucky. Who does not take risks does not drink champagne as they say))

The review was translated from Russian using Google Translate. Show original Show translation
Сергей
11.05.2018
Evaluation is not to fly, but to the store. The store keeps your money until the maximum period, so people wait 2-3 months for orders or do not receive them at all. I will assume that this is not a store either. These are collective purchases, they agree on a wholesale lot, collect money as soon as they get the amount, purchase the goods and only then send them. The question is: where are you in this food chain, at the beginning - when they just started collecting money or at the end - when there is not much left and they will soon be ready to buy. And sometimes it happens that they do not get it and then you only wait for the dispatch for a month, they will give you an empty track (the track received from the logistics company, but the goods were not transferred to them). It is better to overpay on the popular Ali or Girbest than to take here and feel like a sucker.
The review was translated from Russian using Google Translate. Show original Show translation
Вячеслав Тресцов
11.05.2018
I do not advise you to contact this "store". I ordered the Le Max 2 phone from them, I received it only 2 months later, after I wrote in support several times and also applied to the mastercard for chargeback. As soon as I received the phone, my jamb, without fully checking it, called the bank and canceled the application, which I later regretted, because there was a problem with non-working SIM cards, wrote about it to the store. They replied that a refund is possible only if I send the phone to China (I asked about payment for repairs in Russia, they refused), which I did. After 20 days, when I saw that the parcel was received by the Chinese, there was no return, and the support service was freezing, I will write to the chargeback again, what can you do, the phone ordered on 28.01 already at 11.05, I have no money or a phone))
The review was translated from Russian using Google Translate. Show original Show translation
strserega
08.05.2018
The store, more or less, took only smartphones, there are often promotions, the rest of the goods seem to be more expensive, an ordinary Chinese store, prices are high, but there are promotions with good prices. They usually send it for a long time, you can not look at what they write there, on some goods, that the dispatch takes place within a day, it takes a week, or even more.
The review was translated from Russian using Google Translate. Show original Show translation
romefa
01.05.2018
Before the appearance of this store on Letishops, I tried to buy there. I do not recommend this store. Those. support is very long, the payment was refused, lost on the exchange rate and currency conversion. Many write other not very good reviews.
The review was translated from Russian using Google Translate. Show original Show translation
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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