I'm already used to the fact that Gepyur does not regularly list cashback! (Thank you very much to the Letushop team for their diligence in making it appear. On average, it takes 1.5 months to get cashback ...
Svetlana, good afternoon!
Thanks for the comment.
We understand how unpleasant situations are when the reward is not recorded in your personal account. Always happy to help :)
Here are some tips to help you save cash back in the future:
- disable third-party extensions and blockers in the browser before placing an order;
- follow the conditions on the store page;
- adhere to the basic rules of shopping.
If you need help - be sure to write.
Sincerely,
LetyShops team
Cashback confirmation is very often delayed. We have to wait almost 3 months. At the same time, the statuses of orders in the personal account of their website do not always change, so it is difficult to confirm to the support of Letyshops that the orders have been fulfilled a long time ago.
Hello Anna!
Thank you for your feedback.
Cashback confirmation is based on the information we receive from partners. Sometimes they need more time to process the data on the order and transfer it to us. Sorry for making cashback wait a long time. We hope this will not happen again. At the moment, cashback for your orders is in the "Enrolled" status.
If you have additional questions - write. We will be happy to help.
Sincerely,
LetyShops team
I love this store very much, I shop for a long time and often, it was pleasant to get acquainted with the cashback service)) only that the store stopped confirming orders on time, the cashback amounts hang accrued but not credited
Hello Irina!
Thank you for shopping through our service :)
According to the data from your account, cashback is credited to the balance within the maximum time frame.
If you have any questions - write, we are always in touch.
Sincerely,
LetyShops team
cashback is not activated
Good afternoon, Gulnara!
Thanks for writing to us. Indeed, our extension is not activated on the Gepur store page. We are in the process of fixing this error. So far, to get a cashback, please go to the store directly from our service.
Hope for your understanding. Have a nice day!
Sincerely,
LetyShops team
Cashback is not confirmed. Tomorrow is the last day for confirmation.
Hello!
Thank you for your comment. We are glad to inform you that the cashback for the order has already been credited to your balance automatically according to the data from the store.
If you need help, please contact. Have a nice day!
Sincerely,
LetyShops team
Cashback is not activated in any way.
Good afternoon, Marina!
Thank you for your comment. At the moment, there is a problem when activating our extension on the Gepur store website. Our tech. the department is already engaged in its elimination.
To get cashback, you need to go directly to the store from our service and place an order according to the rules for making purchases with cashback: https://letyshops.com/pravila.
If you have any questions - write, we are always open to dialogue.
Sincerely,
LetyShops team
Cashback is not activated, even with a direct transition to the store from your service.
Hello, Elena!
Thanks for writing to us. We will definitely help you figure out the reason for the non-accrual of cashback and will do our best to resolve the issue.
On your behalf, an appeal No. 1340850 to the care service has been created. You can respond to the appeal through the "Help" section of your personal account.
Sincerely,
LetyShops team
And today cashback is not activated either !!! It's a shame (((
Good afternoon, Ekaterina!
Thank you for your comment. Indeed, there is a problem when activating cashback in this store. Our tech. the department is already engaged in its solution. To receive a cashback, you need to make a direct transition to the store from our service.
To minimize the risk of losing your cashback, please do not forget about the rules for making purchases with cashback: https://letyshops.com/pravila. Have a nice day!
Sincerely,
LetyShops team
For some reason, cashback on gepur is not activated today.
Hello Anastasia!
Thanks for writing about this issue.
The information has already been transferred to the technical department and in the near future our specialists will deal with it. You can checkout by making a direct link from our site.
Cashback for your orders for 28.04 is already displayed in your account.
We are sorry for the inconvenience caused.
Have a great weekend!
Sincerely,
LetyShops team