Purchases at Фокстрот UA with cashback in Denmark

I ordered a product on the store's website (ROIDMI NEX X20 Black / White (XCQ06RM) vacuum cleaner). I paid. After 40-50 minutes. The manager from the store called back and warned that "the goods are off the showcase and the packaging is open." To my question "is there any damage or traces of use?" The answer was NO! After another 30-40 minutes, the manager calls back, unfortunately, I don’t remember the same or not, and says the following “The product has strong scuffs and traces of use and that they cannot sell it to me at all. And there is no other like that! " As a result, the order was canceled, the money was returned. When ordering a product, it is not indicated anywhere on the store's website that this is a product from a showcase! Also, on the website of the store, the product is still indicated in stock, ALTHOUGH IT IS NOT !!! The relevance of the product on the site does not correspond to reality! As a result, a lot of negativity and wasted time! My opinion is that the store is absolutely not interested in high-quality service, the employees do not care about your time. Complete degradation of service! Those who value their time and want to receive quality service in return - do not repeat my sad experience, bypass it! Continued ... On the store's website, in the chatbot, after a refund and refusal to sell, I asked about availability. The consultant said that there is one available and possibly from the window, well done! And he added, "If the payment is canceled, I can issue you a replacement." This situation prompted me to think that the increased cashback from the store is a fiction or "it just coincided."

I bought another 29.07 a robot vacuum cleaner was led to a double cashback and still no one has paid it, every time they change the confirmation date, it's been 3 months already, I can't understand how people are paid everything in 2 weeks (

there is a lot, the service is excellent, attentively with cashback

When ordering (especially with an increased cashback), refuse any gifts, otherwise the contact center operator will cancel your order and create a new one, and you will completely lose cashback. After talking with the operator, be sure to go to your Foxtrot personal account and check that your order number does not change. In a word: they are throwing, BE CAREFUL !!!

again raised the cashback, again decided to attract people to themselves and not pay at the same time. This is exactly what happened with me during the last promotion, although everything was done according to the rules.

I made an order with an increased cashback, I had to wait a couple of months to be credited, thank you for the work "lettishop", foxtrot as always - be careful when shopping there are nuances. Happy shopping everyone!

1. Paid for goods with activated LetyShops. Three days later, they called from Foxtrot and said that for some "technical" reasons they could not credit this money and said they would return the money, and I have to pay again in the store, and of course all cashbacks are lost. When I offered to make up the difference, they said they were not going to do it. 2. Goods that came from three items 2 are not relevant: 2.1. 1 of 6 Berlinger Haus knives Knife set of 6 items BH 2542 (damaged handle and blade) 2.2. The cover of GUSTO universal (with the handle) 24 cm on a frying pan is incomplete (1 from 2 washers is absent)