Purchases at Фокстрот UA with cashback in Denmark

Review 1: If I could, I would put a minus. Do not mess with these scammers, do not waste time and money.
An order with cashback is split into two orders, since one item was out of stock. The order is partially delivered, the second item has been waiting for more than a week. I took it myself from the store a week later, I had to go twice: the goods were lost, the order was canceled, a new one was created. I received the entire order three weeks from the date of the order.
Cashback is, of course, lost. An application was submitted, more than a month of searching, and as a mockery, a cashback was charged on a second item worth UAH 1300, while on a product worth UAH 10,000. cashback, of course, is not credited.
And all the way I heard only one thing from various Foxtrot personnel: "Sorry, we can't do anything."
I can only say thank you to the manager Masha that the first product was delivered on time, despite the fact that it was delivered on a different date with a delay from the one originally specified when ordering.
This was my last order at this "store". With such an approach to customers and such "kiddies" that with delivery, that with cashback, I not only cannot recommend them, I advise everyone to bypass the tenth road

Review 2: I will add to my past comment that after the intervention of the Letty Shops team, the same bonus was added. Many thanks to the Letty Shops team for this! Foxtrot a wish to learn how to work correctly with modern tools for increasing sales and, first of all, soberly measure the capabilities of their logistics with the size of the sales funnel they are trying to generate.

Problem shop. Every order with difficulty. Lost orders in the system. Cashback was not automatically confirmed. Because of this lety did not charge me a ticket to participate in the draw.

Made an order for the action with a cashback 1.5 * 5. As a result, he received only a couple of percent cashback. Well, the store itself fulfilled the order of November 25 only on December 19. Therefore I do not advise.

I bought a multicooker - it broke down immediately. Under the guarantee, they said it could not be repaired. Shop - scammers, 3 months the brain was composted - they said they could not give out a new one. Only money. And you can't buy a new one with that money, since it has risen in price. And since I gave it as a gift, such a gift turned out to be.

In general, a muddy situation. Before paying, I studied all the rules and a lot of reviews. I spent everything perfectly. Cashback is lost. They promised to find it within 10 days. NOT FOUND. They already promise to find it within 4 months? !!

There have never been problems with the accrual of cashback, but this time, when it was increased and when the purchase amount was large, lo and behold, it was not credited. Although the activation was through the Letishops application, which excludes any left redirects and blocks. And now they will search for up to 4 months) There is a fact of entry through letishops / admitt, there is a purchase receipt, the goods are not returned, the conditions are met, and in the end 0.

I bought a phone in this store for 5000 and they canceled my cashback (Thank you very much, the support service responded instantly and the cashback returned, thank you very much)))

I bought a monitor, in the store they checked for broken pixels for free, although they said that this service costs UAH 1,500)) Cashback was credited in two months) thanks)