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Кэшбэк по одному из твоих заказов был утерян

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Don't forget about Cashback rules and advices

Purchases at Эльдорадо RU with cashback in Denmark

Waiting time for crediting cashback
Average waiting time for cashback: 30 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 45 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
6% За оплаченный заказ товаров из категорий: Утюги, Парогенераторы и Пылесосы бренда Tefal (ставка действует до 31.03.20), список товаров смотри под ставками
5% За товары для красоты бренда Rowenta (ставка действует до 31.03.20), список товаров смотри под ставками
1% За оплаченный заказ из категорий: Мобильная техника, Развлечения и Фото-Видео, Дом и Забота о себе
0.75% За оплаченный заказ из категорий: Кухня, Кино и Звук, Домашний офис
1% За оплаченный заказ из остальных категорий

Reviews on Эльдорадо RU (97)

Reviews with questions are not published as well. To receive an answer to your question please create a request to our Customer care support.

We would like your feedback to be useful for you and other visitors.
Therefore, we do not publish reviews that contain:
• advertising or obscene language;
• useless duplicated information;
• only a star rating or just a few words.
08.02.2020

For the second time I order, the cache does not determine

The review was translated from Russian using Google Translate. Show original Show translation
10.02.2020

Hello Dmitry!

We see that you have a call to the care service. The manager will do everything possible to help in resolving the issue :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
07.02.2020

I made several orders, cashback does not appear.

The review was translated from Russian using Google Translate. Show original Show translation
13.02.2020

Ksenia, good afternoon!

Several factors can affect the loss of cashback, including:
- the work of third-party extensions in the browser;
- visiting other sites during the purchase;
- violation of the conditions of the store.

We created a call to the care service to understand the reason and help you. Please check the mail or the Help section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
01.02.2020
After placing the order, the cashback did not appear in your account. But after contacting the care service, cashback was credited immediately. Thank you for efficiency!
The review was translated from Russian using Google Translate. Show original Show translation
31.01.2020

Trying to cheat with cashback on expensive goods. I made an order on the website of the tablet and the film on the screen. As a result, one order was divided into two. And for the film, cashback appeared immediately and was subsequently credited, but did not even appear for the tablet. Thanks LetyShops, enrolled after contacting them.

The review was translated from Russian using Google Translate. Show original Show translation
31.01.2020

Yuri, good afternoon!

The cashback for the tablet did not appear erroneously. Thank you for contacting us. This helped solve the situation.
We hope that such difficulties will not arise. Be sure to write, if that :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
20.01.2020
Everything is fine, cashback was credited 2 months later.
The review was translated from Russian using Google Translate. Show original Show translation
19.01.2020
Cashback enrolled, no problem, less than a month later. Last time I waited longer. Thanks!
The review was translated from Russian using Google Translate. Show original Show translation
16.01.2020

We bought the goods on January 5, and cashback never arrived.

The review was translated from Russian using Google Translate. Show original Show translation
22.01.2020

Valentine, good afternoon!

To help sort things out, we created a call # 1953386 to the care service from your account. Waiting for a response :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.01.2020

Good afternoon. I made a purchase on the 13th, but nothing came of it.

The review was translated from Russian using Google Translate. Show original Show translation
23.01.2020

Good afternoon!

We created a call to the care service to sort out the issue. Waiting for your reply :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2020

I bought a coffee machine in Eldorado 45,000 rubles, there is no cashback. The add-on in the browser is installed, opera, and switched from letishop to eldorado.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2020

Good afternoon, Ivan!

We want to help sort out the reason for non-accrual, so we have already created an appeal to the care service from your account. As soon as a minute appears, answer.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
13.01.2020

I switched from the application on 01/11/20, ordered and the goods were immediately paid, but the cashback did not even appear in the lux, the goods were already received on 01/12/20, but I still did not see the cashback.

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2020

Hello Gulnaz!

Let's deal with the question together. We created an appeal to the care service and are waiting for your answer :)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
12.01.2020

I bought in Eldorado over 30k, but the cashback never returned (

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2020

Good afternoon!

Ariana, we created a call to the care service to figure out the reasons for not crediting the cache. We are waiting for your message in the "Help" section.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.01.2020

Only once the cashback was transferred, the rest just hang. Someone does not want to work as expected.

The review was translated from Russian using Google Translate. Show original Show translation
12.01.2020

Good afternoon!

The cashback for your purchases is in the "Pending" status. This means that the confirming data on orders and the commission have not yet arrived in the system.

We publish cashback waiting times on the page of each partner store. For Eldorado they are 30-45 days from the date of purchase. This time is necessary for processing order data.

The manager will keep the issue under control in circulation.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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