Кешбек не зарахується або буде відхилений за:
- замовлення з промокодами, не опублікованими на сайті LetyShops;
- замовлення, зроблені в мобільному додатку Answear;
- замовлення, оплачені карткою Монобанк, А-Банк і банк ПУМБ. Ця умова діє на період промо Answear UA і даних банків;
- замовлення з регіонів, в які магазин не доставляє замовлення.
When do they have a high cashback percentage?
We are planning these days!
The worst online clothing store. None of the three products have the same size grids as on the website. One product is small, the other two are large. In addition to all this, there is also a double conversion. Tried to contact support to find out in which currency to make the card so that there is no double conversion, but all in vain. And to issue a return is a complete horror.
It is interesting to know that cashback from purchases in the mobile application of this store is not accrued. Last time I made an order through the application, and everything was fine. Every time something is confused.
Unfortunately, we do not receive rewards for such purchases, so we indicated this in the store conditions.
These are fraudsters, not an online store, I returned the product almost a month ago, the funds are not returned!!!! It's impossible to call, they don't respond to e-mail, Instagram, or Facebook!!!
The bottom, not the store. Calling is not realistic. On the website, one size grid is indicated - in fact, it is a product with other sizes. For example: I ordered sneakers, on the website it is written that 30 cm is a size 47, the size 47 arrived, but it is 31 cm (which is indicated on the tag of the sneakers themselves). Now, I am forced to return these sneakers at my own expense. The genius answer of the manager in the messenger, after 3 days of waiting: we have a "universal grid" on our website (!!!). Now I've wasted my time, I'll lose money on shipping the sneakers, and I'll lose my cashback. By the way, my wife ordered a jacket for herself, the size arrived twice as large as stated.
Good afternoon, we correspond with you on the official Answear Facebook account. We are sorry that the size did not suit you. You can always contact us with a request for individual measurements of the item you are interested in. We send a request for the size you are interested in to the warehouse to the appropriate department, and provide ready-made parameters.
Thank you
Answear UA
I ordered a bag and a dress. The bag arrived all tattered. Made a return for everything. The money was returned only for the dress. I am writing to them for the bag. They answer that there was a refund for the dress, but for the bag they write the same thing. Wait... we will find out and write. But no one answered that what about the money for the bag! And he did not return the funds ... A month has already passed. Fraudsters (not only did they send the defect, but they also do not refund the money and the delivery back and forth is at my expense
Your return was accepted at the warehouse on 11.12. Funding is guaranteed, and according to store rules, it is carried out within 14 working days from this moment. Please wait for the funds. We thank you! Answear UA
It is impossible to contact the store, they don't answer, they don't notify anything, there were questions about returns, it's annoying. "-" Shop for shopping.