I have been using the application for a few months and today I made my first refund, I put 4 stars only because the times are long for them to confirm the cashback but I recommend downloading it as it is nice to get back a part of the money that is spent on online purchases, to date I have not had any problems.
Good morning!
Partners process a high volume of requests, so they need more time to transfer a reward to us :)
Thanks for using our service!
After 2 years of using the app, I just have to say that if it's high value cashback purchases, they refuse to do the same. All purchases I make online activate the extension but they still refuse to give the cashback... Now I wonder! Is it worth using this?
Good Morning!
Unfortunately, if for some reason you do not receive cashback on orders placed with us, we will also be without a reward. Therefore, we, like you, are interested in the smooth purchase process.
Activating cashback/store redirect is the main rule to be able to receive a refund. If this does not happen, we also do not receive remuneration from the store. We hope everything goes well for the next time! Any questions — let us know :)
I like letyShops very much, but it is very lacking on the Joom platform, please return it, I will be very grateful.
Good day!
Ekaterina, as soon as such an opportunity arises, we will immediately establish cooperation with them.
Thanks for good words :)
The service is terrible to fool everyone!!! For example, I fully met all the conditions for (Referral Program Bonus), and Oh! surprise! For God's sake, it will be that this page is excused, it turns out that just the referrals, the system did not take the order they made and bang me without a bonus. Yes, no bonus, no Cashback after the first purchase! Do not contact this service if you do not want to waste your nerves and time! I do not recommend it !!! And I won't use it anymore! It launches misleading advertising and excuses itself with the fact that the policies of the program, if the purchase is not registered, they do not give the bonus, being their fault. a real scam
Hello!
According to the conditions of the referral program for crediting the bonus, purchases are taken into account, the cashback for which has been credited automatically. Unfortunately, the cashback for the purchases made did not appear in the account of your referrals. We see that the requests for the lost cashback have already been created. We will help find the reason for the cashback loss so that your friends can enjoy shopping with us in the future. In the meantime, we recommend that they make one more purchase so as not to lose the bonus.
Whenever I buy in a store, the cashback is not automatically given to me and I have to claim. Even so, they almost never give me the generated cashback.
Hello!
We are sorry that you have such an experience. If for any reason you don't get cashback on orders placed with us, we also remain unpaid. Unfortunately, when we send inquiries to the store, most of the time we receive a negative response from them. Loss of cashback can happen due to several factors: violation of store terms, prolonged payment (more than one hour), use of promotional codes, influence of third-party extensions.
We see that you have an open query. Please reply to our manager to find out possible reasons for this situation.
Service is good. Technical support when stores refuse to pay cashback works well, it helps. But earlier requests for withdrawal of funds were processed within 1-2 hours. But all good things must come to an end sometime. 01/18/2022 at 12.13 I made an application No. 4061191 for withdrawal of funds. The third day goes by, the application is not confirmed, the money is not received, the amount is more than 2 thousand. No one can explain the reason for such a delay
Good day!
Applications are processed within 1-3 business days.
Now, indeed, there was a delay on the side of the provider. Sorry for the inconvenience, funds will be with you soon.
Everything is fine, there is money!
Excellent service! Quickly transferred cashback to the card. I will continue to use the service. Cool app!
Good day!
Thanks for sharing your experience. This is valuable to us.