Hello Petra,
Unfortunately, we did not receive any commission for your order, from which the cashback is calculated.
This can be due to several causes, including:
- Third-party extensions / apps (e.g. ad blockers);
- Violation of the conditions on the website of the shop;
- Redirection to other pages / tabs before or during the ordering process.
We tried to contact you by email and through the account but never received a response. If the question is still relevant to you, please contact us at support@letyshops.com.
Best regards,
LetyShops