Purchases at Zooplus DE with cashback

Hi there,

Yes it's not a huge percentage, but still better than nothing :)
We hope the partners will increase the rate in the future.

Unfortunately, cashback is not credited when using vouchers.
We used to compensate for it anyway, but we can't always do that :(

Please do not forget to check the conditions of the shops before buying.

Kind regards
LetyShops

Hello Petra,

Unfortunately we did not receive any commission for your order, from which the cashback is formed.
This can be due to several causes, including:
- Third-party extensions / apps (e.g. ad blockers);
- Violation of the conditions on the website of the shop;
- Redirection to other pages / tabs before or during the ordering process.

We tried to contact you by email and through the account but never received a response. If the question is still relevant to you, please contact us at support@letyshops.com.

Kind regards,
LetyShops

Hi there,

Thank you very much for your feedback.

I want to reassure you: it is normal for a payment page to open when paying. That shouldn't affect the cashback, because the main thing is to redirect from us (or activate the cashback) before ordering.

Kind regards
LetyShops

Hi there,
the service is interested in the cashback for the purchases being automatically recorded in the personal account and successfully credited. Advise to follow the recommendations of the manager in the request. We hope the situation does not repeat itself, but we are always ready to help.

Warm greetings
LetyShops team

Hi there,
we made a request to customer support via the help section to find out more about the situation. Unfortunately your answer was not received.

Warm greetings
LetyShops team

Hi there,

We made a request to customer service to resolve the situation. We hope for feedback.

Warm greetings
LetyShops team