up to 1.5 %
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Purchases at Zooplus DE with cashback in Germany

Waiting time for crediting cashback
Average waiting time for cashback: 60 days
Maximum waiting time for cashback: 90 days
Information and conditions
1.5 %
New client
0.5 %
Returning client
Achtung! Kein Cashback wird im Fall von der Nutzung der mobilen App des Shops gutgeschrieben.

Reviews on Zooplus DE (6)

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26.09.2020

So 0.6% is really very, very little :( It's actually not worth it, especially because it is never recorded and you have to write to support every time ... there could be more cashback at Zooplus, that would be appropriate! :)

The review was translated from German using Google Translate. Show original Show translation
28.09.2020

Hello,

Yes it's not a huge percentage, but still better than nothing :)
We hope the partners will increase the rate in the future.

Unfortunately, cashback is not credited when using vouchers.
We used to compensate for it anyway, but we can't always do that :(

Please don't forget to check the shop conditions before buying.

Best regards
LetyShops

The review was translated from German using Google Translate.
26.08.2020

Cashback was not credited, despite all conditions being met! Contacting support or customer service, not possible, I always end up in Russian written support or customer service page, changing the language throws me off the page again and again, tried several times! I lost 5 € cashback! Enthusiasm about it is limited!

The review was translated from German using Google Translate. Show original Show translation
10.09.2020

Hello Petra,

Unfortunately, we did not receive any commission for your order, from which the cashback is calculated.
This can be due to several causes, including:
- Third-party extensions / apps (e.g. ad blockers);
- Violation of the conditions on the website of the shop;
- Redirection to other pages / tabs before or during the ordering process.

We tried to contact you by email and through the account but never received a response. If the question is still relevant to you, please contact us at support@letyshops.com.

Best regards,
LetyShops

The review was translated from German using Google Translate.
28.04.2020

Since you pay there via Paypal, the payment goes through another tab and therefore it is probably not recorded by Letsyshop. But I have never had any problems getting a cashback afterwards. Customer service always handles this very quickly and easily :)

The review was translated from German using Google Translate. Show original Show translation
28.04.2020

Hi,

Thank you very much for your feedback.

Want to calm down: it is normal for a payment page to open when paying. That shouldn't affect the cashback because the main thing is to redirect us (or activate the cashback) before ordering.

Sincerely yours
LetyShops

The review was translated from German using Google Translate.
17.02.2020

The shop itself is top, but so far only one of 5 orders has automatically generated a cashback. Customer support does regulate it, but it is a huge nuisance.

The review was translated from German using Google Translate. Show original Show translation
18.02.2020

Hi there,
The service is interested in the cashback for the purchases being automatically recorded in the personal account and successfully credited. Advise to follow the manager's recommendations in the request. We hope that the situation will not repeat itself, but we are always ready to help.

best regards
LetyShops team

The review was translated from German using Google Translate.
11.01.2020

Already ordered three times in the last three months over 50 euros, but received neither a confirmation nor a payment. There is also no information and conditions.

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2020

Hi there,
we made a request to customer support through the help section to learn more about the situation. Unfortunately, your answer has not been received.

best regards
LetyShops team

The review was translated from Russian using Google Translate.
03.01.2020

You don't get anything credited! Apparently nothing is sent to Letyshops :( I have ordered 2x there via link but received nothing!

The review was translated from Russian using Google Translate. Show original Show translation
29.01.2020

Hi there,

We made a request to customer service to resolve the situation. We hope for feedback.

best regards
LetyShops team

The review was translated from Russian using Google Translate.
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You’re a bit late unfortunately :(
All cashback boosts for this store have been used already. Perhaps they will appear again later. But you still can find such boosts in other stores.
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