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Don't forget about Cashback rules and advices

Purchases at YOOX with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 42 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 55 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Внимание! Чтобы кэшбэк начислялся, при оформлении заказа необходимо пользоваться только российской версией сайта YOOX.

 

Кэшбэк начисляется только на стоимость товаров, без налогов, сборов и расходов по доставке.

 

Кэшбэк по заказам с YOOX может появиться в вашем кабинете в течение 5 дней после оформления.

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении YOOX (Android или iOS).

Reviews on YOOX (49)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
05.05.2018
Love!!!!!!
The review was translated from Russian using Google Translate. Show original Show translation
04.05.2018

Order 0703Y7AB41883C. 58 days have passed, there is no cashback.

The review was translated from Russian using Google Translate. Show original Show translation
05.05.2018

Hello Nikolai!

Thank you for writing to us. It’s nice to inform you that the cashback for your order has already been credited automatically according to the data from the YOOX store.

There will be questions about the service - write, we are always open to communication.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
02.05.2018

55 days have passed and they did not give a cashback. Order Number: 0803YD56A1883C.

The review was translated from Russian using Google Translate. Show original Show translation
03.05.2018

Good afternoon, Marcel!

Thank you for your comment. We see that you have already created an appeal to the care service to resolve this issue. The manager took control of your appeal and will respond to it within a day.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.04.2018

02/06/18 made a refund of some things from the order. I paid 1585 thousand rubles for the return. Today, 04/18/18 money still has not been returned. No things, no money!

The review was translated from Russian using Google Translate. Show original Show translation
26.03.2018
The refund was very quick for me. Not expected. Thank. Withdrew money to the card. I thought that in a few days, it turned out to be a few minutes. Thanks again.
The review was translated from Russian using Google Translate. Show original Show translation
26.03.2018

I always get cash back on time. The store is very good.

The review was translated from Russian using Google Translate. Show original Show translation
13.03.2018

Thank you, so far everything is fine.

The review was translated from Russian using Google Translate. Show original Show translation
18.01.2018

No cashback (

The review was translated from Russian using Google Translate. Show original Show translation
19.01.2018

Hello!

Thank you for your feedback. It’s a pity that the cashback for your order did not lock automatically. To resolve the issue, please create an appeal to our care service. You can do this through the "Help" section of your personal account. We will definitely try to understand this situation and help.

We will wait for your appeal.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.01.2018

Order number 2211Y5E411783F. The order has come a long time ago, and cashback is still not credited.

The review was translated from Russian using Google Translate. Show original Show translation
11.01.2018

Hello Maxim!

Thanks for your feedback. Please do not worry, the maximum term for crediting cashback for your order is 16.01. You can view this date in your personal account by hovering over the question mark next to the cashback status. If before this date the cashback is not confirmed, write to us. We will certainly help you in this situation.

Have a good mood!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
06.01.2018

I often order with YOOX, I like everything. Last ordered through letyshops. Cashback never returned. The order was placed on 22.10.

The review was translated from Russian using Google Translate. Show original Show translation
08.01.2018

Hello!

Thank you for your feedback.

We are very sorry that such a situation occurred and for some reason the cashback did not appear in your personal account. To resolve the issue, please write to us through the "Help" section of your personal account. We will definitely try to help.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2017

I like all the purchases. Very happy with the store.

The review was translated from Russian using Google Translate. Show original Show translation
14.12.2017

I have been ordering in the store for a very long time, for the fifth year I have been in their “super-sect” superstar, but in the last 2 years I have been ordering less often. Prices for some products are not lower than Moscow or when buying in the store of the brand itself. Very often I see how things from ancient collections were exhibited as a novelty. We saw exactly the same at a discount of a famous store 2 years ago. Leather things generally stopped buying. The last time I took a Moschino bag in leather, in fact, cheap material and not nearly leather. And there was a handbag for 20tr. There was the same situation with shoes before, but the amount was small. The composition, alas, is not always true regarding the skin.

The review was translated from Russian using Google Translate. Show original Show translation
Buy at YOOX with cashback up to 1.5%
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