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Don't forget about Cashback rules and advices

Purchases at Vans with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 35 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 50 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on Vans (2)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
04.02.2019

I received a message from Vans that they don’t work with you

The review was translated from Russian using Google Translate. Show original Show translation
04.02.2019

Hello Timofey!

Thanks for the comment.

We cooperate with the store on the cashback program. Typically, the exchange of information and resolving issues involved managers from the sales department or customer acquisition. Therefore, other employees may not have information about all the nuances of working with the cashback service.

If you have any questions - write, we are in touch and are happy to answer. Have a nice shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
19.08.2017
Cash back did not come!
The review was translated from Russian using Google Translate. Show original Show translation
10.02.2018

Good afternoon, Denis!

Thanks for your feedback. It is very important to us that every cashback comes.

We are always ready to help understand the reason for non-remuneration, but without your help we can’t cope. Please leave a request through your personal account, the “Help” section and check the order information (amount, date, order number) for which the cashback was not fixed. We will also be grateful if you send any document that confirms the payment of the order.

We will wait for feedback and will do our best to help. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
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