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Don't forget about Cashback rules and advices

Purchases at tutu.ru with cashback in Germany

Time for crediting cashback
Average waiting time for cashback: 11 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions
0.95% За оплаченный заказ тура от стоимости бронирования (сумма кэшбэка не более 308.75 рублей)
160rub За оплаченный заказ тура на сумму от 25001 рубля
195rub За оплаченный заказ ж/д билета на сумму от 14981 рубля
195rub За оплаченный заказ автобусного билета на сумму от 10001 рубля
325rub За оплаченный заказ Авиа - билета на сумму от 50001 рубля
0.65% За оплаченный заказ Авиа - билета (сумма кэшбэка не более 325 рублей)
0.8% За оплаченный заказ ж/д билета от стоимости бронирования (сумма кэшбэка не более 384.6 рублей)
3.25% За оплаченный заказ автобусного билета (сумма кэшбэка не более 390 рублей)

Стоимость билета после перехода с нашего сервиса может отличаться от стоимости при прямом входе на сайт tutu.ru.

 

Кэшбэк не начисляется за заказы, сделанные в мобильном приложении tutu.ru (Android или iOS).

Reviews on tutu.ru (102)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
30.01.2019

Hello! I bought an Air ticket on the site TuTu.ru 11/18/2017. We fixed the cache back, but didn’t receive anything !!!

The review was translated from Russian using Google Translate. Show original Show translation
08.02.2019

Good afternoon!

Thank you for reporting the loss of cashback.

We want to help in resolving the issue. To do this, they created an appeal to the care service. We hope for your assistance and are waiting for an answer on the tab "Help" - "My appeals".

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.01.2019

There is still no cashback. The order was for 4,000 rubles, the transition from Lethishops to Tutu was recorded. There is still no money. I managed to drive back and forth.

The review was translated from Russian using Google Translate. Show original Show translation
20.01.2019

Alexander, good afternoon!

Thank you for reporting the situation.

We want to help understand why this happened. An appeal # 1529973 to the care service has already been created from your account. Please respond to this appeal.

Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
26.12.2018

the same fable as with Boris (((nothing works ... and tickets through the excuse came out a hundred more expensive (((so cheating ....

The review was translated from Russian using Google Translate. Show original Show translation
03.01.2019

Good afternoon, Igor!

Thank you for your feedback.

Ticket prices can really vary depending on the source of the transition. This feature was warned by users of information on the tutu.ru service page on our website.

A cashback may not appear if third-party promotional codes, discounts were used in the order, our recommendations for checkout were not followed or the conditions of the store were violated. To find the reason for the loss of remuneration, we created an appeal to the care service. It is important for us to get your answer for a detailed review of the situation. You can familiarize yourself with the appeal on the Help tab.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
15.12.2018

I ordered railway tickets to TUTU.ru. The amount of the order was 4078 rubles. I managed to go back and forth, but the promised cache never appeared, although I executed it strictly according to the rules! And after the “negotiations” they did me a favor and gave me a bonus of as much as 135 rubles from the master's table! And all the time you need to prove something that you don’t ....... Review, I think it will not censor !!!!!!

The review was translated from Russian using Google Translate. Show original Show translation
16.12.2018

Hello Boris!

Thanks for the comment.

The cashback for your purchase should have amounted to 39.15 rubles at the rate of "0.8% for the paid order of the train ticket (the cashback amount is not more than 390 rubles)."

Sorry, please for the mistake. Care manager Alexander credited cashback at the highest percentage. Apparently, to solve the issue with the maximum benefit for you :)

There will be questions - write. Always happy to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
18.11.2018

I ordered a ticket through TU-TU, the price is 21,900 rubles, I looked at the cashback to 3.58%, I counted 700 rubles will return. On the Aeroflot website, the same ticket cost 21,400 rubles. I got a cashback of 155 rubles, it turned out 0.72% for flights and no more than 325 rubles. .... as usual .........., uninteresting.

The review was translated from Russian using Google Translate. Show original Show translation
18.11.2018

Hello, Gennady!

Thanks for the comment.

It is unfortunate that you have the impression.

You can evaluate the benefits of cashback purchases by reviewing the terms and conditions of fees before placing orders. All necessary information is published in the description of partner stores.

Have a great weekend!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
10.11.2018

Complete garbage, the ticket itself costs 3800 and here I bought it for 4312. Yes, I overpaid 412 rubles and then I don’t need this cashback

The review was translated from Russian using Google Translate. Show original Show translation
11.11.2018

Hello!

Thanks for the feedback.

Many booking services do reserve the right to make changes in the cost of goods or services depending on the source of the transition. We placed this information on the service page on our website in order to warn our users about possible fluctuations in value.

The fact is that the price that various aggregators offer you depends on what link you went to the site, what location was fixed at the time of transition, what demand is on your chosen route, and even from which device you made the transition.

There will be questions - you can always write to us. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
08.11.2018

Often I buy tickets through tutu the site itself is at 5. Well, I would set the cashback charge 3. I have to almost always unsubscribe to see the accruals.

The review was translated from Russian using Google Translate. Show original Show translation
08.11.2018

Hello, hello!

Thanks for the comment.

We understand you and it is equally important for us that you receive cashback for each purchase in your favorite store.

Oleg, so that confidence in the correctness of placing orders with a cashback does not leave you, do not forget about the rules of purchases with a cashback , as well as about the conditions of partner stores, which can be viewed on their pages.

There will be questions about the service - be sure to write.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
03.10.2018
Nice store, I am satisfied. It is convenient to buy tickets and cashback confirmed within 20 days. I will buy here in the future! My first cashback on Letishops !!!
The review was translated from Russian using Google Translate. Show original Show translation
30.09.2018

Not only is the cashback itself for the purchase of tickets scanty (0.85%), it has not yet been charged, although several days have passed.

The review was translated from Russian using Google Translate. Show original Show translation
02.10.2018

Hello Valentine!

Thank you for your comment.

According to the data from your personal account, cashback is already credited to your balance. We sincerely hope that difficulties in making purchases through our website will no longer arise.

If you have questions or need help, you can always write to us. Be sure to try to help.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
29.09.2018
All the time without delay I get a cashback
The review was translated from Russian using Google Translate. Show original Show translation
20.09.2018

I bought tickets for 80+ thousand cashback did not receive

The review was translated from Russian using Google Translate. Show original Show translation
01.10.2018

Good afternoon!

Thanks for the comment.

We really want to help you figure out why the cashback was not fixed. But we need your help. Please respond to the appeal No. 1428222, which was created through your personal account, section "Help".

We are waiting for an answer to help you soon.

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
16.09.2018
Got cashback 325 rubles) Very polite managers! Helped solve the problem)
The review was translated from Russian using Google Translate. Show original Show translation
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