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Don't forget about Cashback rules and advices

Purchases at TOM TAILOR with cashback

Time for crediting cashback
Average waiting time for cashback: 25 days
This time is necessary for the store to confirm that the order was received and won't be returned. Cashback is often confirmed sooner.
Maximum waiting time for cashback: 35 days
If the rules for purchases with cashback haven't been violated and the item hasn't been returned to the seller, cashback will be credited no later than this period.
Information and conditions

Reviews on TOM TAILOR (8)

We want opinions to be useful for you and other visitors.
Therefore, we do not publish reviews that:
• contain advertising
• contain obscene language
• are non-informative (only star rating or a few words)
08.08.2018

everything is good, except for getting a cashback with a fight)) and so on every time. I always follow all the rules and conditions, but every time the cashback is not automatically charged, a long correspondence with managers and waiting for a response from the store and cashback is confirmed, but how inconvenient it is ... I have never told about the reasons for not charging and did not fix it. There are no complaints to the store, the choice, quality and prices are combined perfectly.

The review was translated from Russian using Google Translate. Show original Show translation
08.08.2018

Hello, Alexey!

Thank you for your feedback.

Situations when cashback is lost for some reason are also unacceptable for us. We are interested in that all purchases of our customers are recorded in the system without difficulties. According to your orders, we turned to partners and received positive answers without comment about the reason for non-accrual. We can assume that there was some kind of error during data transfer.

Alexey, we hope, such difficulties will not arise anymore. If you have any questions about the service or comments, be sure to write. We will be grateful for the feedback.

We apologize for the inconvenience and wish you a pleasant shopping!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
09.07.2018
All perfectly! I made an order, quickly called and delivered the next day. Cashback came on schedule, on the day that was listed in the letyshop. Thank!
The review was translated from Russian using Google Translate. Show original Show translation
21.01.2018

Does not charge. Of the four orders for the year I saw two, one after scandaliero with support. It is better to order in trouble-free stores than to waste your nerves.

The review was translated from Russian using Google Translate. Show original Show translation
26.12.2017

I join the previous speakers, the cashback store does not charge. With the expansion, cashback is almost always charged after a few seconds, in this case more than one and a half days have passed since the order, but the cashback has not been displayed. Moreover, the expansion has been active throughout the order process. On many sites, after payment, there is a return to the main site of the store, here you remain in the payment system, maybe this is somehow related to the fact that the cashback is not registered. The very same store is quite tolerable, good quality clothes, measured in the store, ordered via the Internet, because out through the site is cheaper. But the cashback is a shame.

The review was translated from Russian using Google Translate. Show original Show translation
05.10.2017
+1 review of the availability of the transition and the lack of cashback from this site. The order was placed more than 12 hours ago, usually the cashbacks of your service are charged almost immediately, I must say that the algorithm did not make any errors and no malicious programs were installed. The expansion throughout the purchase stage was in the status of "Activated", I even connected the premium function for 30 days, as it turned out, there is no cashback, even the usual and the money for the premium is wasted ...
The review was translated from Russian using Google Translate. Show original Show translation
05.10.2017

Hello!

Thanks for the feedback. Usually, the cashback is fixed within days from the time orders are placed. If the cashback still does not fix after this time, please leave an appeal through your personal account, the Help section, customer service managers will try to find out the reason for losing the cashback and help.

If you have any questions, be sure to write. We are always in touch)

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
23.08.2017
The problem remains unsolved. Order issued in the amount of 3700 p. Waiting for a parcel. 4-5 days have passed since the order. When making a design, I rechecked several times (even the browser restarted). Cashback NO! I recommend using another cashback service in this store. One star
The review was translated from Russian using Google Translate. Show original Show translation
10.02.2018

Good day!

Thanks for your feedback. It is very important to us that every cashback comes. We are always ready to help understand the reason for non-remuneration, but without your help we can’t cope. Please leave a request through your personal account, the “Help” section and check the order information (amount, date, order number) for which the cashback was not fixed. We will also be grateful if you send any document that confirms the payment of the order.

We will wait for feedback and will do our best to help. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.
11.07.2017
Similarly to the previous review, the quality of the clothes of this company is like, first ordered in the online store, everything came quickly enough.
The review was translated from Russian using Google Translate. Show original Show translation
03.09.2016
It has long been ordering clothes from this company. Like the ratio of price / quality. Specifically, the online store used for the first time. Everything was in stock, brought in time. However, cashback is not counted. There is a transition, but there is no cashback. Apparently you need something like a shaman - for that minus one star.
The review was translated from Russian using Google Translate. Show original Show translation
08.09.2016

Hello!

Thank you for your feedback. If the cashback for the order is not automatically recorded in the users personal account, most likely in the ordering algorithm, an error is made or programs or viruses are installed on your device that affect the correct operation of the site and do not allow you to receive a cashback.

I think that in the future, subject to all the rules of purchases with cashback, such situations will not arise, and cashback will be successfully accrued. Believe that we are also interested in ensuring that each of your orders is successfully recorded in our system, since we receive rewards from stores only for such orders. Please leave a message in your personal account, the "Support" section, the customer service manager will try to help you understand the situation.

There will be questions, please contact. Have a nice day!

Respectfully,
LetyShops team

The review was translated from Russian using Google Translate.